@Winz.io casino you have been online but no comment ? Too bad that they are curacao so if they want go this route to there is nothing i can do
Well, I wouldnt think so at this point.Should i open PAB since this Rep ignores this issue ?
Their support told me that its My bank who IS witholding The funds.... Yeah rightWell, I wouldnt think so at this point.
you mentioned day 5 today and 2 of those days were the weekend.
My bank transfers often have taken 5 days
I wouldnt exactly say the rep is ignoring you, he responded to you Friday and Saturday saying funds should arrive this week - if they don't by Friday I'd elevate it to @maxd perhaps then, but being 'stuck' isnt anything new
if I had to guess, it's stuck between the processor and bank; looking at the thread(s), seems players get paidTheir support told me that its My bank who IS witholding The funds.... Yeah right
Hello curremon,@Winz.io casino i noticed that there was complaint about same thing in askgamblers, that player received money on monday. So do i have to make complaint before you start doing something ? You must have transaction ID from your payment and you can use it to trace payment ? If you dont do that give me that info... Tomorrow will be 5th day and if i dont get paid then it will not arrive until next week tuesday since bank holidays, and that makes it 10 day wait.
Hello Owusu,Firstly , I haven't Received my WITHDRAWAL PAYMENT CLAIMS from that Company : ( WINZ ) Yet , So I want your Company to Check from that Online CASINO Company and Investigate to Recover all my WITHDRAWAL PAYMENT CLAIMS for me to my BANK ACCOUNT in Ghana now , So I am waiting for Reply now
Hello again,Furthermore , if your Company are saying you have Processed my Transaction to my BANK ACCOUNT in Ghana , So when will i Receive my WITHDRAWAL PAYMENT CLAIMS to my BANK ACCOUNT in Ghana
Got IT today... So IT was total 10 daysHello curremon,
As there were no updates from you we do believe that funds have finally arrived at your bank.
Previously there was no reason for us to respond to your last messages and copy/paste the same answer again and again that "payment has been approved on our side, so further transaction processing (which usually takes up to 5 working days) is on the bank side and there is no option for us to track its status or speed it up".
Once again we would like to apologize for any inconvenience for the delay on the payment provider side.
Unfortunately this person has been PAB-banned for being totally impossible to deal with. They ignore the PAB rules, they won't listen to advice given, they won't respond to questions about their case(s) with the information requested, etc. We can only do so much to help someone, if they won't do anything to help themselves then ... I believe "goodbye and good luck" was what I said when we parted ways.Seems like it's time for @maxd to step in and help with this situation
View attachment 167085
2-year ANNIVERSARY Free Spins + 10% Cashback
To celebrate Winz.io birthday, you will get up to 120 free spins in Bonanza Billion by BGaming + 10% up to 5 mBTC / 220 USD cashback on all games in the Cashback category. For that special occasion we selected games produced by BGaming, Nolimit City, Playson, Booongo, Pragmatic, Betsoft.
Winz.io Casino