- Joined
- Nov 16, 2015
- Location
- Shropshire, UK
Hi
I have contacted eCOGRA what is now almost 2 weeks ago and as of yet, I am still to receive a response from them, contrary to their email stating I will hear from them within 5 business days.
Anybody have any positive experiences with eCOGRA or do they just not bother getting back to you?
Id like to state at this point, my post is neither a positive or negative one and am just trying to gauge how useful this organisation is.
My sceptical mind says Why would they offer to help when they get nothing out of it? and/or If they do get some benefit from assisting customers of casinos raising a dispute what is it?
The organisation seems very professional in its presentation but im finding dealing with them a little frustrating as they just have not replied and are not contactable via their website telephone number.
Maybe an eCOGRA rep could provide a response or somebody who has had experience dealing with said firm.
Cheers in advance
I have contacted eCOGRA what is now almost 2 weeks ago and as of yet, I am still to receive a response from them, contrary to their email stating I will hear from them within 5 business days.
Anybody have any positive experiences with eCOGRA or do they just not bother getting back to you?
Id like to state at this point, my post is neither a positive or negative one and am just trying to gauge how useful this organisation is.
My sceptical mind says Why would they offer to help when they get nothing out of it? and/or If they do get some benefit from assisting customers of casinos raising a dispute what is it?
The organisation seems very professional in its presentation but im finding dealing with them a little frustrating as they just have not replied and are not contactable via their website telephone number.
Maybe an eCOGRA rep could provide a response or somebody who has had experience dealing with said firm.
Cheers in advance