Software Complaint Casino software issue at Maxino.com

[timoboy1976]

and this same problem has happened more than two times now and the reason is quite same; log out- and funny mode- cases.
Internet casinos have to solve this someday.

Many of my friends have quitted playing and word goes on. I know that this has backfired to meny casinos allready cause losing players and that word is going on worldwide until they stand up and make thing right.
My 5k loss is nothing for them but Im sure that is really lots of money for most of players.

 

[timoboy1976]

Yes even if the 'fun Play' started with 2000 credits, I would assume the OP probably won about 3000 to take his balance up to 5000. The op stated on the first page that his credits were in the region of +-5100 when he tried to withdraw. I would assume that the hit could have been roughly +-3000 in fun play.

Its also possible to launch a game in Fun Mode whilst you are logged in. Any attempt to withdraw will obviously fail given that the play was never in real mode to begin with.

What I have also noted on the MGS side of Maxino is that after a while you are automatically logged out - This has happened to me mid session on Autoplay. The game then reboots to FUN mode. It may be a bit of a timeout issue but again it shows that even if the OP did not select Fun mode, it is totally plausible that the session timed out and rebooted in fun mode.

If anyone cares to check, this issue was brought up in the Maxino Baptism by fire thread.

Nate

Still checking, I quaranteed, that after this bonusgame-mode ended, totally won was over 5000€, so im still sure that there was a bug. And, excuse me repeating, that game "Megadeth", what was just released, is fixed so you can play without logging in and out about 15-18minutes. When I played, logging error repeats at time 2min., without playing.
Its just not right that those bugs was hided. Its not a first time, when new game released, that there is some minor problems, that this case still worries me.

 

[Nifty29]

and this same problem has happened more than two times now and the reason is quite same; log out- and funny mode- cases.
Internet casinos have to solve this someday.

Many of my friends have quitted playing and word goes on. I know that this has backfired to meny casinos allready cause losing players and that word is going on worldwide until they stand up and make thing right.
My 5k loss is nothing for them but Im sure that is really lots of money for most of players.

You did NOT lose $5k. You just admitted as much by saying the same login-logout error has happened again. Add that to others who have had the same experience and it is very clear that it is a software bug.

You really need to move on and accept you are not out of pocket.