I'm very sorry, that i must open this thread, but if i make a withdrawal on any casino, i also want to get my money back on my last deposit method, which is even mentioned on the T&C from AllSlots.
But the problem is now, that they've transfered the money to my formerly click2pay account, which is closed (because they don't accept cashouts under 1,500.- = about $2,200), so i can't get the money from it now!
I told them more times, that i've made a withdrawal to my moneybookers account, like also the last 2 years, on which i've played on this casino!
But the live chat only told me the following:
"Our withdrawal policy states:" A withdrawal will first be processed back to the last deposit method used. If you have used more than one method to deposit, your withdrawal will be processed using one of the methods listed by priority: 5. Click2Pay - 6. EziPay - 7. Neteller - 8. MoneyBookers"
Yes, i've used a Click2Pay account too, but my last deposit was made with moneybookers and i only used click2pay for one time, so why did they send the money to this account, although i could make a withdrawal to my moneybookers account in my cashier and i even got no information for this very mysterious rule!?
The money is now away, because i can't log in on my click2pay account and even if i could do this, i can't do anything with this money, because their minimum cashout limit!
I didn't get any answer from the Supervisor from AllSlots, although the live chat promised it to me, but nothing happens and my money is only lost!
I had never any problems before with this casino, but now it looks like, that they violate their own T&C which says for me exactly:
"A withdrawal will first be processed back to the last deposit method"
So what can i do now, because i don't want to lose the money and i also want not to call/see this casino as a roguish one.
thanks for your help!
But the problem is now, that they've transfered the money to my formerly click2pay account, which is closed (because they don't accept cashouts under 1,500.- = about $2,200), so i can't get the money from it now!
I told them more times, that i've made a withdrawal to my moneybookers account, like also the last 2 years, on which i've played on this casino!
But the live chat only told me the following:
"Our withdrawal policy states:" A withdrawal will first be processed back to the last deposit method used. If you have used more than one method to deposit, your withdrawal will be processed using one of the methods listed by priority: 5. Click2Pay - 6. EziPay - 7. Neteller - 8. MoneyBookers"
Yes, i've used a Click2Pay account too, but my last deposit was made with moneybookers and i only used click2pay for one time, so why did they send the money to this account, although i could make a withdrawal to my moneybookers account in my cashier and i even got no information for this very mysterious rule!?
The money is now away, because i can't log in on my click2pay account and even if i could do this, i can't do anything with this money, because their minimum cashout limit!
I didn't get any answer from the Supervisor from AllSlots, although the live chat promised it to me, but nothing happens and my money is only lost!
I had never any problems before with this casino, but now it looks like, that they violate their own T&C which says for me exactly:
"A withdrawal will first be processed back to the last deposit method"
So what can i do now, because i don't want to lose the money and i also want not to call/see this casino as a roguish one.
thanks for your help!