Pitch a Bitch |
| 01 Sept | Oddsmaker | iGaming | After winning $1400 player tried to withdraw $700 but was given a string of worthless excuses and promises. | Casino never replied. A Warning was issued and the casino is now in the queue to be Rogued. |
| 03 Sept | Bet365 | Playtech | Player had suspicions about Live Roulette, suspected there were cheat measures being used against them. | There was no evidence to pursue this case. Case Closed. |
| 04 Sept | Miapuesta.com | Boss Media | Player complained of having received wrong bonus on a €500 deposit. | The correct bonus was issued. Resolved. |
| 05 Sept | Lasseters | Proprietary | An affiliate issue: $1600 in unpaid earnings. | Lasseters has since gone into receivership; the affiliate is still waiting for payment. |
| 06 Sept | Rushmore | RTG | Player reported that that software was automatically flipping their betting amount from $0.20 to $20. | Casino investigated, determined that the problem had been "human error" but reimbursed the player anyway: Resolved. |
| 07 Sept | Bodog | Proprietary | Player was issued a $200 payment via Check By Mail service but the check never came. | Casino said they resent payment via Check by Courier. The player was unavailable to confirm: assumed Resolved. |
| 08 Sept | iNetBet | RTG | After having a problem with getting paid by check player was told that payment by wire was possible ... it never came. | Player had never actually requested the wire transfer. Once they did the casino promptly paid: Resolved. |
| 09 Sept | Rival Gaming | Rival | Player's accounts were locked. After contacting CS they were unlocked ... then locked again ... then unlocked, etc. | The rep discovered that the problem was different account names at each of the Rival casinos. Resolved. |
| 10 Sept | Wild Vegas | RTG | Player tried to withdraw $5000 from a jackpot win ... no joy. 50 emails and 20 phone calls later still no joy. | Sorry, Wild Vegas is a Rogue casino. |
| 11 Sept | Mighty Slots | RTG | Player tried to withdraw $900, waited months, never saw a cent. | Casino claimed management issues, promised payment in 30-45 days. It never happened. Emails go unanswered. Rogued. |
| 12 Sept | Cyberslotz | Microgaming | Player reported £s;90 locked in their account without explanation. | Casino ignored us so we issued a Warning. They emailed us, claimed "bonus abuse" ... then invited the player to open a new account, which they did!?!? Case closed. |
| 13 Sept | Platinum Play | Microgaming | Player withdrew £s;3000 winnings from a £s;100 deposit, no problem. Deposited again, asked for a bonus and was locked out. | Casino reviewed it's records, found the error, reversed themselves and welcomed the player back. Resolved. |
| 15 Sept | AllSlots | Microgaming | Player reported suspicious activity from a tournament player they often saw at the tables. | Casino knew of the player in question, had analyzed the records, but found no unreasonable behaviour. Case closed. |
| 16 Sept | Villento | Microgaming | Player complained of being locked out after making a small deposit and winning $3500. | Turns out player had a long history of chargebacks, has falsified data in order to open a new account. Case closed. |
| 16 Sept | Club USA | RTG | Casino had decided to block Polish players, player claimed winnings from before the cut-off date were being withheld. | Turned out the player's winnings had not predated the cut-off. Case closed. |
| 16 Sept | Club USA | RTG | As above. | Player did in fact have some winnings which predated the cut-off. The casino paid these out. Resolved. |
| 17 Sept | Casino Classic | Microgaming | Player complained of being locked out for their "betting pattern" and being denied winnings. | MGS does indeed have some restrictive Terms regarding betting patterns: see the Warning we issued accordingly. |
| 19 Sept | Bodog | Proprietary | Player claimed that a $8500 cash-out was being unreasonably delayed. | Casino had been having problems with their payment processing. Player did receive full payment. Resolved. |
| 21 Sept | Lucky18 Casino | RTG | Player complained that casino's games were unfair, asked for additional bonuses and money back. | Turned out player had a long history of bitching and moaning at the casino as a means of getting extra bonuses. Closed. |
| 21 Sept | 3Dice | Proprietary | Player suspected the casino's Blackjack of unfairness, asked for an audit. | No independent audit has yet been done, case is ongoing. |
| 21 Sept | Casino Finlandia | Grand Virtual | Player won using a bonus, was asked for identity documents, and ended up being locked out. | Player documents had been forged and/or doctored so casino banned the player as a fraudster. So did we. |
| 23 Sept | Virtual Casino | RTG | Player complained of troubles related to a total of $1000 in withdrawals, bad Customer Service, etc. | Sorry, TheVirtualCasino.com is a known Rogue casino. |
| 24 Sept | Rival Casinos | Rival | Player's complained that they were allowed back into Rival casinos after having excluded themselves 6 months ago. | Casino renewed the exclusion. Player retired from Casinomeister.com Case closed. |
| 29 Sept | Be The Dealer | Proprietary | Complaint cited $33,500 in unpaid winnings in spite of repeated agreements on payout schedules from the casino. | More promises made and broken: a Warning was issued. Soon after a newly appointed casino officer contacted us and payed the player. Resolved. |
| 29 Sept | iNetBet | RTG | Player's complaint was that $879 remained unpaid even after months of "investigation". | Casino had identified the player as part of a fraud group, returned their deposit and closed the account. Player AWOL. |
This is the summary of September's "Pitch a Bitches" - complaints submitted to Casinomeister via here. 
