Pitch a Bitch |
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| 05 June | Betfair | Chartwell Tech | Under a 10% cashback promotion player claimed £500; casino refused to pay. | Casino would not give details but player was eventually paid as a "goodwill gesture": Resolved. |
| 10 June | Rushmore Casino | RTG | Player requested $1000 withdrawal, was repeatedly told that it was "on it's way" but nothing arrived. | The casino Fedex'd the player a cheque for the full amount: Resolved. |
| 10 June | Party Casino | proprietary | The player's slot game shut down as a winning line was being displayed, felt cheated. | After software crashes were explained the player withdrew the complaint: case closed. |
| 11 June | Gaming Club | Microgaming | Player requested a £1867 withdrawal which the casino paid, then re-debited without warning. | Player was unavailable to provide further details on the issue: case closed. |
| 11 June | Casino Euro | Net Entertainment | A dispute over a cancelled deposit left the player with €222 less in winnings than they expected. | The casino reversed it's decision and allowed the player to withdraw the full amount: Resolved. |
| 12 June | Intertops | Microgaming | Player received an Intertops Cash Card, deposited $1600 and was unable to access the monies. | Processor problems made Cash Cards a no-go: the monies were placed in player's casino account. |
| 12 June | Villento | Microgaming | €1534 in winnings were confiscated for "negative activity." | Player's deposit was returned and their account closed on the basis of fraudulent activity: case closed. |
| 13 June | Ladbrokes | Microgaming | Player's account was locked shortly after they deposited £150, CS unresponsive. | Their account was reopened but the player was AWOL. Case marked Resolved in absentia. |
| 16 June | Casino Club | Boss Media | Player was eligible for two VIP bonus in the space of two weeks, neither was given as promised. | The bonuses were given per the player's request: Resolved. |
| 16 June | Gammon Empire | proprietary | Player reported repeated delays getting withdrawals, including €555 that never arrived. | Gammon never replied to us but the player was paid in full: Resolved. |
| 17 June | Inetbet | RTG | Player received a "birthday bonus" and was told they could play any game; VP play was later disallowed. | Casino reported that the player had willfully misrepresented the case; player was unavailable for comment. |
| 17 June | Casino Las Vegas | Playtech | After an $896 win player was unable to withdraw, also "blacklisted" within the casino group. | Player was paid in full and their status returned to normal: Resolved |
| 20 June | Vegas Strip Casino | Vegas Technology | Player reported a basic "no pay, no help from Customer Service" situation. | Casino claimed the player had not provided a valid account number: player paid, case Resolved. |
| 21 June | Canadian Dollar Bingo | Parlay | Player reported bonus irregularities, difficult withdrawal terms, etc. | Casino never replied to our queries, player was unavailable for comment: case discarded. |
| 21 June | Casino Club | Boss Media | After a software crash player's account was set to $0. CS slow to respond. | Casino told player they suspected bot use; monies were returned but the account was closed: Resolved. |
| 23 June | Maharajah Club Casino | CryptoLogic | Player reported the $1020 was caught in limbo between the casino and the cash processor. | Casino had changed management, no one would take responsibility for player's issue: Warning issued. |
| 23 June | Virgin Games | WagerWorks | Player reported trouble with a bonus: Terms had said 20 x bonus WR, casino claimed 20 x deposit. | Casino admitted to badly written bonus terms, offered to compensate the player: player AWOL. |
| 25 June | Betfair | Chartwell Tech | Player reported that £400+ were confiscated from their account without explanation. | Casino reported the player had used a bot; player unavailable for comment, case Closed. |
| 25 June | Rushmore Casino | RTG | Player reported casino was paying by check against the player's wishes. | Check arrived and player decided they were satisfied with that: case Closed. |
| 25 June | Riverbelle Casino | Microgaming | Player received a check, it bounced, funds had already been deducted from their account. | Problem was with player's bank. Funds were returned to player's account: Resolved. |
| 26 June | Piggs Casino | Microgaming | Player deposited in UKP because their country's currency was not supported, winnings were confiscated. | Casino Terms state the default currency is USD not UKP. Player's monies were returned: Resolved. |
| 29 June | Rich Reels | Microgaming | Winnings of €3800 were confiscated on the grounds of "suspicious activity". | Player was known to the casino as a fraudster: their deposit was returned and the account closed. |
| 30 June | Eurobet | proprietary | Player reported that their account balance of £88 went missing without explanation. | Casino reported that a management change had messed things up; monies returned: Resolved. |
This is the summary of June's "Pitch a Bitches" - complaints submitted to Casinomeister via here. 
