Pitch a Bitch |
| 01 Dec 2008 | GoWild Casino | Microgaming | 2650€ winnings on a 300€ deposit/600€ bonus were denied on the grounds of 'bonus abuse'. | Casino eventually approved and paid the winnings. |
| 01 Dec 2008 | Casino Club | Boss Media | Player claimed 2000€ in unpaid winnings after withdrawal had been approved. | Casino reported player was part of a fraud group. Player was unavailable for comment, case closed. |
| 01 Dec 2008 | Casino Las Vegas | Playtech | Casino agreed to allow the player to withdraw their deposit then started asking for reams of ID, etc. | CLV was absorbed into another casino group, the new rep solved the problem. |
| 03 Dec 2008 | Jackpot City | Microgaming | Player reported unreasonable delays in an approved withdrawal. | Turns out the player had not been available for identity confirmation checks. Payment was eventually received. |
| 04 Dec 2008 | Spin Palace | Microgaming | Player complained that Terms had changed and they were being forced to conform to tougher WR. | Turns out the player had left their account dormant for many months. Player was unavailable for further details, discarded. |
| 04 Dec 2008 | GoWild Casino | Microgaming | Player deposited, received a generous bonus and was eventually accused of 'bonus abuse'. | Casino reversed it's decision against the player and paid in full. |
| 05 Dec 2008 | Metro Casino | Boss Media | Player reported that they had been locked out of their account for 'bot usage'. | Casino did provide some play records but they seemed inconclusive to us. Case referred to Gibraltar. |
| 07 Dec 2008 | 3 Dice | Proprietary | Player complained that their monies were being withheld while the casino “investigates my identity”. | Player was finally busted for multiple counts of identity fraud. |
| 08 Dec 2008 | Casino Club | Boss Media | Player reported that an arbitrary chance in WR had tied up 2500€ in winnings. | Casino investigated, discovered an internal error and paid the player. |
| 10 Dec 2008 | 7Sultans | Microgaming | Player requested a $160 withdraw then reported their CC stolen. The withdraw was 'misplaced'. | Casino paid in full. |
| 11 Dec 2008 | Mybet.com | Chartwell | Player claimed to have fulfilled the WR terms of a bonus but the bonus was not being credited. | The casino released the bonus to the player's account. |
| 12 Dec 2008 | Intercasino UK | Cryptologic | Player had been given a birthday bonus but their play was not being credited toward it. | Turned out the player had outstanding WR from a previous bonus. Casino explained and player was satisfied. |
| 13 Dec 2008 | Casino Club | Boss Media | Player complained that their account had been frozen without explanation. | The casino had an outstanding legal action in progress against the player for fraud. PAB on hold pending resolution. |
| 13 Dec 2008 | Bettercasino.com | Playtech? | Player was invited to deposit and receive a bonus, did so and then reported that no bonus was given. | Player canceled their casino account and refused to continue with the PAB process. |
| 15 Dec 2088 | Europa Casino | Playtech | Player reported that 10,000€ was being withheld without explanation. | The player had not completed WR. Also, player had another PAB in progress. Case closed. |
| 16 Dec 2008 | English Harbour | Vegas Tech | Player had a dispute regarding a bonus they had received, complained about, and continued to play and lose. | Player was unavailable for further discussions, case discarded. |
| 17 Dec 2008 | Unibet casino | Microgaming | Player complained that a 1500€ win was being withheld without reason. | Turns out the player had over 20 fake accounts at the casino. |
| 17 Dec 2008 | Desert Dollar | Microgaming | Player reported that winnings were being withheld without explanation. | Casino showed that the player was connected to a group using fake and tampered identification. |
| 18 Dec 2008 | 99 Slotmachines | RTG | Player reported that a $450 withdrawal was being endlessly stalled. | Casino never responded. Eventually a Warning was issued against the casino and the entire Curgam Malta group. |
| 18 Dec 2008 | William Hill | Playtech | Player reported finding a pattern in slots that allowed them to 'win' £52,000 | Casino reported that there had been a glitch in the software. All winnings were invalid per the T&Cs. |
| 19 Dec 2008 | Plenty Jackpots | RTG | Player reported a $700 withdrawal was being repeatedly stalled. | See the General Warning issued against all Curgam Malta casino properties. |
| 21 Dec 2008 | Golden Lounge | Microgaming | Player reported that payments on £5740 in winnings were being stalled. | Player provided inconsistent info on their accounts at various banking institutions. Eventually player was unreachable. Closed. |
| 26 Dec 2008 | Golden Riviera | Microgaming | Player reported being blocked from the casino for no reason. | Turned out the player had sent out letters requesting that all accounts be closed because of gambling addiction. |
| 29 Dec 2008 | Casino Del Rio | Playtech | Player reported that a $10,000 withdrawal was being stalled. After years of play at the casino they were being asked for ID, etc. | Casino paid out in full before we got started on the PAB. |
| 30 Dec 2008 | Vegas Affiliates | n/a | Affiliate reported that the previous month's earnings had not been paid. | Payment was promptly received in full. |
| 31 Dec 2008 | Doyles Casino | RTG | $1700 in winnings was being withheld for violation of Terms that had not existed when the player deposited. | Casino agreed that the terms should not be retroactively applied and paid in full. |
This is the summary of December's "Pitch a Bitches" - complaints submitted to Casinomeister via here. 
