BETTER LATE THAN NEVER - CRYSTAL PALACE PLAYERS
CONTACTED (Update)
11 July 2008
But a better communications channel is essential
The abrupt closure of the late Warren Cloud's online
casinos two days ago has, at last, been followed by a
player communication.
"Oliver Curran" from Cloud's casino group contacted
players Thursday morning with the following message:
"It is with great regret and a heavy heart that we
announce that our Casino will be closing on July 31,
2008.
"If you currently have a balance with the casino, please
either play out your balance or withdraw your balance
before our closing date.
"Please note, if you have received a bonus, the wagering
requirements are still in place for all bonuses as well
as redeemed/comp points.
"As a matter of goodwill, all players that are not able
to playthrough their credits or cash out their
withdrawable balance by July 31 will still be able to
contact our customer service center 14 days after the
closing date to request credits to be cashed out, should
they have met wager requirements.
"All funds remaining in casino accounts after July 31
will be retained by the casino. We hope that you have
enjoyed your time with us as much as we have enjoyed
having you."
With most of the casino websites closed two days ago,
players may have a problem using the websites as
suggested by Curran, although he signed off his email
with a US toll free number at 1800 824 3175. What is
required is a well publicised channel of communication
for players to recover their monies from the group.
Online Casino News courtesy of
InfoPowa
More news here.
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