ONLINE POKER SITE DUCKS NETWORK FAILURE

18 January 2008

Maybe its third time lucky for Luckyhog Poker....


The apparent failure of the Dynamic Gaming Systems online poker network continued to cause players stress and anxiety this week as some of the estimated 24 small poker skins on the ailing network bugged out for more reliable homes, but player communication was scant.

One management that seemed to be doing more than most was that at Luckyhog.com, which produced a press release without identifying its originator but advising that the company was moving to an unspecified network and would look after its players where the requisite information was available.

The new network remained a mystery, as Luckyhog failed to respond to emails asking for its identity - not a good sign.

The statement went on to detail Luckyhog's remarkably unsuccessful record with its networks. The now notorious Futurebet operation was its first home, which failed leaving (or so the mysterious Luckyhog spokesman claims) the poker skin's management to sort out unpaid players. Moving to DGS, it would appear that history is repeating itself as far as Luckyhog is concerned.

Unfortunately, many of these small poker rooms are unprofessional and underfunded from the get-go, and when things go wrong it is all too common for the anonymous managements to disappear faster than morning mist on a hot day....all with little if any concern for owed players. Luckyhog notes this in its statement, alleging that such managements often reappear with a new product and a new brand...but no payments for their erstwhile customers.

This is not the case as far as Luckyhog is concerned, notes the anonymous author of the statement.

The real purpose of the Luckyhog statement was clearly to try and retain players on its new network, and to this end it urges members to visit the site and register, and then email the poker room at info@luckyhog.com with a) new screen name b) old screen name c) Cash balance d) email address e) Name and Address

If this done, Luckyhog undertakes that within 24-48 hours the full outstanding cash balance will be placed in the player's new account

Unfortunately two network failures are not the only negative marks on the Luckyhog scorecard. There have been player warnings of hassles with the sportsbook operations of the company and a recent complaint on the Poker Analysis site of an unauthorised charge to a player account. Other players are put off by talk of the introduction of an online strip poker game.

The bottom line will, as always be how honestly and quickly the site's owed players are paid following the DGS debacle...paying owed monies into a new poker room account on yet another network is probably not the best way to satisfy players.

STOP PRESS: As we went to press this week Luckyhog's Aaron Young responded to our query by advising that the Merge network has been selected as the new home for the poker site.

Online Casino News courtesy of InfoPowa