NETELLER CHEQUE HASSLES FOR SOME U.S. PLAYERS
17 August 2007
One bank claims it has so far turned down $50 000
in cheques from e-processor
For at least some U.S. players waiting for their frozen
Neteller balances to be paid the arrival of the cheques
from the Isle of Man-based e-wallet was just the start
of further stress and anxiety.
Reports are appearing on Internet gambling message
boards of banks refusing to recognise some cheques, and
one bank is quoted as revealing that it had so far
turned down over $50 000 in payments to US players.
The e-wallet recently began paying out over $94 million
in US player accounts, frozen in January this year by
the Department of Justice investigation which followed
the arrest ot two Neteller founders and the company's
exit from the US market.
Approached for comment, spokesman Andrew Gilchrist, who
is VP Corporate Development & Communications for
Neteller said:
"We have been investigating the issues which you raised.
"We typically mail a large number of cheques to our
customers across various countries and occasionally
there are presentment issues. We would therefore regard
the incidences referred to as not unusual given the
volume of cheques we have been mailing as part of the US
distribution plan.
"You may be interested in the following statistics in
relation to our US distribution plan: to date, of the
$94 million due, $68.5 million has been requested (73%),
of which $60.5 million has successfully cleared, and $8
million is pending/ on-route / in mail.
We would also suggest that if our customers have similar
issues presenting cheques in the future that they
request the bank or institution to contact Neteller
directly to confirm the validity of the cheque by
telephoning our support team on 877 288 4545.
Online Casino News courtesy of
InfoPowa
More news here.
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