IT'S OFFICIAL - U.S. NETELLER PLAYERS' PAYOUT STARTS
3 August 2007
Over six months of uncertainty to end - but no
interest
It's official - in a company press release dated Monday
30 July, the Isle of Man-based e-wallet Neteller has
confirmed that with effect from today US players have
access to their accounts in order to withdraw funds
frozen for over six months.
US accounts were frozen in January when the e-wallet
exited the US market after its founders were arrested by
US authorities and subsequently pleaded guilty to
charges lodged by the United States Attorney's Office
for the Southern District of New York.
Neteller wisely includes a warning that because the
company is returning $94 million to hundreds of
thousands of US customers, it will take some time for
all payments to be processed, and it cautions that its
website could initially be swamped. The e-wallet also
issued a timely reminder for all users to be on their
guard against phishing and other fraudsters hoping to
cash in on the release of the funds.
The distribution plan follows the Neteller announcement
of June 4 2007 advising that the plan had been agreed
with the United States Attorney's Office for the
Southern District of New York, and that US customers may
commence requests for the return of their funds from
July 30.
US customers will be able to access their Neteller
accounts online until 26 January 2008 to request
withdrawal of their funds.
Players will be less pleased with the news that the six
months hold on the funds in their accounts will not be
recognised for purposes of interest - the e-wallet
advises bluntly that in accordance with its Terms of
Use, no interest on account balances will be paid.
Neteller will not charge fees to customers to process
requests for funds. Funds will be distributed either by
electronic transfer to the bank account on record with
Neteller or by a cheque to be sent to a mailing address
as confirmed by the customer. If a US customer has a
bank account already registered with Neteller, funds
transfer will be by electronic transfer subject to
confirmation by the customer that the registered bank
account remains valid.
US customers will receive the entire balance of funds in
their account; no requests for partial payments will be
processed. US customers cannot use their accounts for
any transaction other than to request the funds.
Further information is available on the Company’s
customer website, www.neteller.com, in particular the US
customer update FAQs which are posted at
updates.neteller.com.
"We are very pleased to start the funds distribution
process today. I can assure our US customers it has been
our highest priority and we'd like to thank them for
their patience during this period", said Ron Martin,
President and CEO. "The implementation of this plan
marks another major step forward in the Company's
recovery strategy".
STOP PRESS: As we went to press this week there were
widespread positive reports from US players that they
were receiving their funds from Neteller.
Online Casino News courtesy of
InfoPowa
More news here.
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