Your opinion on confiscating winnings from casinocruise

[blubbulf]

Anyone here know what time the live chat is open? Cant open it and i dont find any information when its open.

Edit: Its open now.

 

[kavaman]

It would be easy for the casino to block e-wallet usage for a specific bonus. There is a small handfull of casinos that restrict bonus usage with e-wallet deposits, and it usually means that the bonus will not get added when trying to claim the bonus with an e-wallet deposit. They must have pretty recently taken this turn since i have played here and did not remember some e-wallets are banned for bonuses ;(.

I have to admit that, nowadays you have to read the terms and conditions every time you deposit , which kind of sucks for the player ;(. The casino has the right to not pay out the winnings because its in their terms and conditions, but is it right? No , in my view. . Everytime one plays he has to read the terms, because many smaller casinos have started to trap players bonus deposits, with every kind of bullshit t&c.

For example:
Several Restricted Slots
Max bet rule.
E-wallet restriction
Autoplay restriction
You cannot play 2 games simultaneously.

Im not saying all these apply for casinocruise, or for any other specific casino, but its just a real pain for the player that there are too many restrictions.

 

[spintee]

It would be easy for the casino to block e-wallet usage for a specific bonus. There is a small handfull of casinos that restrict bonus usage with e-wallet deposits, and it usually means that the bonus will not get added when trying to claim the bonus with an e-wallet deposit. They must have pretty recently taken this turn since i have played here and did not remember some e-wallets are banned for bonuses ;(.

I have to admit that, nowadays you have to read the terms and conditions every time you deposit , which kind of sucks for the player ;(. The casino has the right to not pay out the winnings because its in their terms and conditions, but is it right? No , in my view. . Everytime one plays he has to read the terms, because many smaller casinos have started to trap players bonus deposits, with every kind of bullshit t&c.

For example:
Several Restricted Slots
Max bet rule.
E-wallet restriction
Autoplay restriction
You cannot play 2 games simultaneously.

Im not saying all these apply for casinocruise, or for any other specific casino, but its just a real pain for the player that there are too many restrictions.

Yes your right and I have said it for a long time, There sneaking in theses little terms which are not so little, Such as games you would not even dream would be not allowed, Reason this is ? As they know its popular and most likely play it, But the worst part is when they do change rules you get a pop up saying tick to agree, Well what are we agreeing to? Surley they have not revamped the complete terms so at the very least put terms 5.6 / 7.2 Than we can go and see what that term is,

Also it has been proving, The casino will even float these rules and turn a blind eye if the casino is in pocket, As soon as there is a big win and the casino will be at a loss than there are all guns blazing about breaking rules, Exactly what EV did with the self exclude when they stated you will only get your recent deposit back

With blocking bonus with e wallets is not hard, Take Rizkcasino as they do it, I said the deposit option is not lighting up when trying to use ewallets after the fist deposit, Not long after all sorted, Bonus lit up when using ewallet, There is no excuse for any of this BS alot of casino is using now days, Block games, Block bonus with such such payment methods, Have a max bet you can set like videoslots has so there is no way of clicking that max bet button the games providers decided to weld next to the spin button,

There would be hardly any to none complaints, But than again most complaints fall on deaf eras and reason is the rules are there for that reason, To stiff us if we win

 

[blubbulf]

First of all i want to thank everyone here for your opinions and advice. I also want to thank the rep from casinocruise for taking his time to look into my case and helping me. I got a really nice email from casinocruise today. I got the money i won back to my account so i have now requsted an withdrawal. Again, thanks to everyone! This is really the nicest forum i have ever been to.

 

[kavaman]

Really glad it worked out for you!

 

[dicky wink]

Excellent news ... and the correct action by CC

Dont forget to let max know of your outcome

all the best .... Dicky