Rizk casino - newly accredited - top score!

[Steviedoo]

decided to deposit at rizk last night ...and the games are still laggy....terrible game play...as well as terrible luck...i think my rtp was in the low 30s on golden ticket...

im just wondering if i am the only one who has such laggy games here....

 

[Adriana B]

decided to deposit at rizk last night ...and the games are still laggy....terrible game play...as well as terrible luck...i think my rtp was in the low 30s on golden ticket...

im just wondering if i am the only one who has such laggy games here....

No. You're definitely not the only one. I have stopped playing there. No fun at all.

 

[spintee]

Received snail mail and states 10 free, Well I cannot find it ???

Thank you captain Missed the big code that way on the flyer £10 added to my account

 

[Steviedoo]

i got this in my cm email....anybody else....



Re: Dendog Leister You Have Been Quoted!
Surprise rizk still has my account locked how many weeks have passed...they continue too bully me into handing over someone elses details in return for unlocking my money.....i will pursue this legally and make sure they can never trade again. I will not be pushed around by a spineless organisation parading as an entertainment provider which allows anyone to make a financial transaction under my name.....

 

[Harry_BKK]

i got this in my cm email....anybody else....



Re: Dendog Leister You Have Been Quoted!
Surprise rizk still has my account locked how many weeks have passed...they continue too bully me into handing over someone elses details in return for unlocking my money.....i will pursue this legally and make sure they can never trade again. I will not be pushed around by a spineless organisation parading as an entertainment provider which allows anyone to make a financial transaction under my name.....

Nope, been spared by that one.

 

[Tirilej]

i got this in my cm email....anybody else....



Re: Dendog Leister You Have Been Quoted!
Surprise rizk still has my account locked how many weeks have passed...they continue too bully me into handing over someone elses details in return for unlocking my money.....i will pursue this legally and make sure they can never trade again. I will not be pushed around by a spineless organisation parading as an entertainment provider which allows anyone to make a financial transaction under my name.....

It's this guy. https://www.casinomeister.com/forum...unblock-account-for-3rd-party-passport.77443/

Obviously he's not paid yet and after that message it doesn't sound as he should be either.

 

[zellie]

snail mail 10 free

Received snail mail and states 10 free, Well I cannot find it ???

Thank you captain Missed the big code that way on the flyer £10 added to my account

I received one of these too, got a couple of hours play, many thanks Rizk!

 

[The Viking]

i keep getting emails about promos and free spins, but as you guys along with Guts took it up on you
to close my account, dont see the point in sending out mails to blocked players.

 

[Steviedoo]

How many times does one need to be verified at rizk?


I have a cashout pending for 700$ ....I have had many cashouts....many times all year....and I have been verified Over and over....credit card, ecopayz, identity....I'm sorry I'm being treated like I have done something wrong...my debit cards have to be verified before I can deposit and that takes 24 hours...so I used ecopayz...


And now I get an email stating I need to be verified...seriously?

And then there was this technical glitch.... ...my balance of 750$ Went to zero suddenly while I was playing golden ticket...it left me with 12 cents...went to main page and it was 12 cents...I had a mini heart attack...contacted CS and they fixed it...


Rizk get your act together....captain...you speak of what it takes to keep a client....well there you go...I'm done...I came back today cuz I wanted to see if it would be ok...guess what, it wasn't.

Why is it that being your client is a hassle? It should be hassle free...

Thank you for listening to my rant.

 

[liberec]

today i played Rizk 1st time ever

what can i say ..Rizk casino is a complete joke. the whole website is fully overloaded.
i´ll never come back. bye bye Rizk

 

[steveh35]

Just noticed they have a withdraw fee....this is naughty if I win I expect to get what I win not have to pay a fee.

 

[Playford7]

Just noticed they have a withdraw fee....this is naughty if I win I expect to get what I win not have to pay a fee.

That's really poor, surerly they make enough not to have to charge there players a fee...sad really as it puts loads of people off.
It's why I rarely play at casumo,the deposit fee is shameful. I pay to lose as it is, don't expect to be charged for it.

 

[Tirilej]

That's really poor, surerly they make enough not to have to charge there players a fee...sad really as it puts loads of people off.
It's why I rarely play at casumo,the deposit fee is shameful. I pay to lose as it is, don't expect to be charged for it.

...and I've always consider it silly to complain about. It's just to not do those last few spins and then cash out $2.50 more than you had planned. I've always done that so it doesn't bother me at all.
I would never pay to deposit though, which I won't be asked to since I use webwallet only.
Any kind of cashout would be nice right now though. Fee or no fee

 

[Tom Pick]

Very unhappy

I won £1500 on book of dead. Fantastic​. Because i lost my old debit card and can't submit my pictures of the card they won't pay out. Even though the new card is attached to the same bank account and has been verified. They will not pay out. Rizk have requested a voucher from my bank to prove that the card is no longer in use. UK banks do not do this and are unable to do so. I have the bank statement for the payment made back in December they won't accept it. Customer service are extremely unhelpful and won't look for another solution. They believe that this is in there terms and conditions in fact it's not, apparently it's gaming rules it's not. I've had no issue with any other casino because i lost a card on verification. I'm extremely dissatisfied. Maybe they will read this and actually prove they deserve a spot on rank at casino meister

 

[Captain Rizk]

I won £1500 on book of dead. Fantastic​. Because i lost my old debit card and can't submit my pictures of the card they won't pay out. Even though the new card is attached to the same bank account and has been verified. They will not pay out. Rizk have requested a voucher from my bank to prove that the card is no longer in use. UK banks do not do this and are unable to do so. I have the bank statement for the payment made back in December they won't accept it. Customer service are extremely unhelpful and won't look for another solution. They believe that this is in there terms and conditions in fact it's not, apparently it's gaming rules it's not. I've had no issue with any other casino because i lost a card on verification. I'm extremely dissatisfied. Maybe they will read this and actually prove they deserve a spot on rank at casino meister

Congrats on your win. Maybe if you can PM me your details that would be a good place to start? Then I can have a look at it for you.

 

[aceking123]

Congrats on your win. Maybe if you can PM me your details that would be a good place to start? Then I can have a look at it for you.

Hi good job )

The op is correct in terms of cards , upon new card were told to destroy old card via cutting it up & there is no way to show unless you have a old copy on your system , i still have a old card floating in your system , banks generally dont like to send over old card details as its a fair amount of hassle for them.

if the players is being a regular then i cannot see why theres any problem , all this does in frustrate the player & niggle them , causing unnecessary unease with playing within the casino from that point. you could indeed lose a fair whack of players via this route.

im sure the Captain shall indeed sort it out )

 

[The Viking]

if you have ever used your old card online or used for shopping,or to withdraw from ATM its easy to see in you bank statement
i got 2 samples here from my old card thats expired now.

I won £1500 on book of dead. Fantastic​. Because i lost my old debit card and can't submit my pictures of the card they won't pay out. Even though the new card is attached to the same bank account and has been verified. They will not pay out. Rizk have requested a voucher from my bank to prove that the card is no longer in use. UK banks do not do this and are unable to do so. I have the bank statement for the payment made back in December they won't accept it. Customer service are extremely unhelpful and won't look for another solution. They believe that this is in there terms and conditions in fact it's not, apparently it's gaming rules it's not. I've had no issue with any other casino because i lost a card on verification. I'm extremely dissatisfied. Maybe they will read this and actually prove they deserve a spot on rank at casino meister

 

[The Viking]

with homebank you can all your transactions couple of years back even if you lose it or it expires
you always have prove.

Hi good job )

The op is correct in terms of cards , upon new card were told to destroy old card via cutting it up & there is no way to show unless you have a old copy on your system , i still have a old card floating in your system , banks generally dont like to send over old card details as its a fair amount of hassle for them.

if the players is being a regular then i cannot see why theres any problem , all this does in frustrate the player & niggle them , causing unnecessary unease with playing within the casino from that point. you could indeed lose a fair whack of players via this route.

im sure the Captain shall indeed sort it out )

 

[Captain Rizk]

I won £1500 on book of dead. Fantastic​. Because i lost my old debit card and can't submit my pictures of the card they won't pay out. Even though the new card is attached to the same bank account and has been verified. They will not pay out. Rizk have requested a voucher from my bank to prove that the card is no longer in use. UK banks do not do this and are unable to do so. I have the bank statement for the payment made back in December they won't accept it. Customer service are extremely unhelpful and won't look for another solution. They believe that this is in there terms and conditions in fact it's not, apparently it's gaming rules it's not. I've had no issue with any other casino because i lost a card on verification. I'm extremely dissatisfied. Maybe they will read this and actually prove they deserve a spot on rank at casino meister

This has been resolved your for you and the payment approved. Enjoy.

 

[Tom Pick]

Thank you

This has been resolved your for you and the payment approved. Enjoy.

Thanks Captain! Your a star!

 

[Steviedoo]

How much are super spins worth?

Got into a huge argument with oscar from chat services just now.

He s insisting they are worth 1$
All the superspins I've ever had were worth 2$

I took part in a promo this week that said deposit 50$ get 5 ss for next 5 days. Cuz I'm Canadian I have to go to chat services to have my spins switched to games cdns can play. Today, being day 4 when I went to ask he gave me money worth 5$ that is 5 spins times 1$ each. When I said no...they are usually worth 2$... he basically said no. I said check my history check my chat history....the spins are worth 2$ each. Ask your colleagues....

This went back and forth until he gave me my spins on wild chase. He says I gav you superspins worth 1$ each. And I had to concede cuz the next step was to call each other names and and ...so when I get to redeem the superspins.....lo and behold...they were worth 2$ a spin. I immediately went back to chat and said the superspins are worth 2$ just like I said...and still he's insisting....until I sent him a screenshot...small apology and apparently the tech team will be verified.


Every single time I win superspins on the wheel they have been worth 2$ a spin. Oscar and all of chat services today had me thinking I was bonkers...

 

[Captain Rizk]

How much are super spins worth?

Got into a huge argument with oscar from chat services just now.

He s insisting they are worth 1$
All the superspins I've ever had were worth 2$

I took part in a promo this week that said deposit 50$ get 5 ss for next 5 days. Cuz I'm Canadian I have to go to chat services to have my spins switched to games cdns can play. Today, being day 4 when I went to ask he gave me money worth 5$ that is 5 spins times 1$ each. When I said no...they are usually worth 2$... he basically said no. I said check my history check my chat history....the spins are worth 2$ each. Ask your colleagues....

This went back and forth until he gave me my spins on wild chase. He says I gav you superspins worth 1$ each. And I had to concede cuz the next step was to call each other names and and ...so when I get to redeem the superspins.....lo and behold...they were worth 2$ a spin. I immediately went back to chat and said the superspins are worth 2$ just like I said...and still he's insisting....until I sent him a screenshot...small apology and apparently the tech team will be verified.


Every single time I win superspins on the wheel they have been worth 2$ a spin. Oscar and all of chat services today had me thinking I was bonkers...

Thanks for sharing this with us Stevie, the value of Super Spins is supposed to be $1 so congrats on the great value you have been getting!! The tech department are checking why this has been showing as double value for you....

 

[spintee]

I won £1500 on book of dead. Fantastic​. Because i lost my old debit card and can't submit my pictures of the card they won't pay out. Even though the new card is attached to the same bank account and has been verified. They will not pay out. Rizk have requested a voucher from my bank to prove that the card is no longer in use. UK banks do not do this and are unable to do so. I have the bank statement for the payment made back in December they won't accept it. Customer service are extremely unhelpful and won't look for another solution. They believe that this is in there terms and conditions in fact it's not, apparently it's gaming rules it's not. I've had no issue with any other casino because i lost a card on verification. I'm extremely dissatisfied. Maybe they will read this and actually prove they deserve a spot on rank at casino meister

Highlighted part!! I can assure you they have done over and beyond the necessary to make a stamp here at CM And goes to show as your situation has been sorted

With the card fiasco it is a nightmare and reason being different country's use different methods and different rules (money laundering is one in the U.K) Its not going to change any time soon so you would of thought casino's would have things in place for this, Simple solution would be to verify any payment method whiten 3 days or so and get an auto email stating this, There is one site where it bloks withdraws when use a another card untill you send details in, Hense withdraws take a few minutes there as every thing is in place

Well done on the win

 

[Lemon]

Signed up to Rizk recently and it's a very polished site I must say. However, there are a couple of things that let the site down -

1) Deposit and withdrawal fees. I've never encountered anything like it in all my years of slot-playing. What's worse is that the fee is percentage-based when you deposit, which discourages me massively from spending decent money. I cannot imagine depositing again any time soon and incurring this charge unless there are games exclusive to the site that I cannot play anywhere else.

2) Difficult to find RTP% info on a lot of the games, something I'm used to being able to do on other sites (Sky Vegas etc).

3) Variety of games available is pretty decent but not as good as a lot of other sites these days.

4) The Wheel of Rizk is very obviously weighted and as such is probably not the best way of presenting the delivery of the bonuses.

5) I had a message box appear under the blackjack screen which I couldn't read. I pasted it into a notepad and it was about betting over €5 and forfeiting any bonus. Players would like to be able to read this. I was using Firefox if it helps.

Still a good site though and I enjoy trying new places

Cheers!

Lemon

 

[bjtaz44]

Signed up to Rizk recently and it's a very polished site I must say. However, there are a couple of things that let the site down -

1) Deposit and withdrawal fees. I've never encountered anything like it in all my years of slot-playing. What's worse is that the fee is percentage-based when you deposit, which discourages me massively from spending decent money. I cannot imagine depositing again any time soon and incurring this charge unless there are games exclusive to the site that I cannot play anywhere else.

2) Difficult to find RTP% info on a lot of the games, something I'm used to being able to do on other sites (Sky Vegas etc).

3) Variety of games available is pretty decent but not as good as a lot of other sites these days.

4) The Wheel of Rizk is very obviously weighted and as such is probably not the best way of presenting the delivery of the bonuses.

5) I had a message box appear under the blackjack screen which I couldn't read. I pasted it into a notepad and it was about betting over €5 and forfeiting any bonus. Players would like to be able to read this. I was using Firefox if it helps.

Still a good site though and I enjoy trying new places

Cheers!

Lemon

Just play at videoslots or slotsmillion, kick the so called "captain" and guts off their high horse, not sure why they think they can charged fees to begin with.