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Thread: king solomons casino

  1. #1
    mike1123452001 is offline Banned User: PAB fraud, multiple Forum Rules violations
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    king solomons casino

    Awful casino - boarder line theifs.

    i won £600 asked to withdraw fine. i asked them to also self exclude me for 2months as i felt i was gambling too much, and said i used to have a little bit of a problem with gambling 7years ago, their staff told me that is no problem.

    next thing i get an email saying we can give you your winnings as you have previously been an addict!!!! which i never said, but they only refunding me my deposits £60.

    i have never used that casino before and have never excluded from their casino and no where in thier t and c does it say we will not allow problem gamblers to setup new accounts with them and they offer self exclude periods, so if i had lost lets say £5000 and said please exclude me would they have contacted me and said terrible sorry sir you previouslt have had a problem with gambling so you are now entitle to all your deposits back!!! i dont think so.

    so basically when you win and previously a gamble you only get deposits back and when you lose they get to keep you deposits, so in theory impossible to win but good chance you still will lose!

    i have made a complaint to thier regulator not sure if that will do any good, why are they all so corrupt and literally can get away with whatever they like, any one got any good ideas on how to get my winnings ?

    regards

    michael
    Last edited by mike1123452001; 13th October 2011 at 06:34 PM. Reason: spelling mistake

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    jetset's Avatar
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    I also find their press material on what seems a high incidence of big jackpot wins to a Greek player more than a little suspicious. Something not right there.
    jetset

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    Who are their regulators?

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    Quote Originally Posted by mike1123452001 View Post
    i have made a complaint to thier regulator not sure if that will do any good, why are they all so corrupt and literally can get away with whatever they like, any one got any good ideas on how to get my winnings ?
    This casino is not Rogued, so your best chance of a positive outcome is to Pitch-A-Bitch:
    Pitch-A-Bitch is CasinoMeister's FREE service to help players with problems at non-rogue casinos.

    Normally the first thing to do is contact the casino representative on this forum, but they don't have one, so you should be OK to go to the next stage...

    To submit your PAB, click here: Pitch-A-Bitch
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  6. #5
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    It is a problem players encounter if they are TOO honest with a casino. It is best not to elaborate on such a request, and also wait until the money actually gets paid and received before requesting anything like an account closure.

    It seems many casinos consider a request to close an account as an implied admission that the player has a gambling problem, so no need to make it worse and TELL them you think you might be on that slippery slope if you have just had a nice win, and just want to have some way of blocking the urge to play it all back, which is the reason many players close accounts, or ask for short term exclusion.

    I NEVER formally request an account to be closed just because I have decided to uninstall a casino and not go back for the forseeable future. I have loads of dormant accounts, and this at least leaves me free to return should they offer something that makes it worth the effort.

    Many players have fallen foul of the industry's somewhat over cautious attitude to getting saddled with a problem gambler who wants their money back and will generate bad publicity pursuing it.

    Had you just waited till they paid, and gave them the exact same request, they would NOT have been able to get the money back, and they would have just done what you wanted, which was to close your account. They will also have added your name to a problem gambler blacklist, which could lead to other casinos finding out about it, and possibly refusing registration, or even confiscating winnings upon the next withdrawal.
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    Follow KKs advice and PAB. Thats the best option, much better than Curacao(?).

    Quote Originally Posted by jetset View Post
    I also find their press material on what seems a high incidence of big jackpot wins to a Greek player more than a little suspicious. Something not right there.
    Could be a house player? Similar to playing for free.
    Or a high roller that has in the end managed to lose much more than the reported wins.

  8. #7
    mike1123452001 is offline Banned User: PAB fraud, multiple Forum Rules violations
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    Thanks for advice I will do,

    But like I said let's say 7 years ago I lost 5000 and then email king solomon ad said I had a gambling problem would they have given me my money back??? I guessing no so like I said if you win they only refund your deposits and if you lose they keep them.!!! Ridiculous really so corrupt!

    Michael

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    @mike1123452001: PAB received, but there are errors in it so you'll have to correct those before I can proceed (check your email for details). Please read the Pitch-A-Bitch FAQ asap. Please stop posting on our forums about this issue until the PAB has run it's course. Thank you for your cooperation.
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    greasemonkey is offline Banned User - flaming Achievements:
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    The RTG and Playtech are the same owners, correct? So the software wouldn't matter I am guessing?

  11. #10
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    Never had any issue with them but the way OP was treated sounds harsh.
    Would be nice to get KS casino rep to post here about the decision made.

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