Resolved King Solomons: loss after loss!

[praytech]

Wow...

Not long after my bonus issue was resolved (previous post) I deposited again and again and again (over $8,000 in total in a month) and no wins!

I asked for my payout ratio and was told 86%, and that was before my losing streak! I calculated it at around 75%. That's pretty bad, and after $8k in deposits, you would think at some stage a win would be imminent, but no.

They shower you with bonuses (I was gold vip) and give you incentives to play, but at the end of the day, if you keep losing, it's pointless!

I have actually never come across a casino where the odds are so stacked against a player.

I will elaborate further, and provide evidence of the ratios and ongoing deceptive conduct soon.

See Related Threads:

• King Solomons - What Happened?
• KING SOLOMONS Great Customer Service but Can't Win
• CIPHER STRANDS on KING SOLOMONS
• RTG/MG/Playtech Casinos with a Fair Game of BJ
• King Solomons Casino

 

[praytech]

After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses, I have not been able to withdraw ONE FUCKING CENT from this SCAM of a casino!!!!
I have been playing $1 - $5 per spin.
I am really SO pissed off, ...It just can't be true.. but IT IS!
For me: IT JUST IS NOT POSSIBLE TO WIN ANYTHING at this SWINDLING place!
One week ago, I requested transaction details for 2006-2007 ... NO answer.
So King Solomons do not want to provide me with the evidence.

You have to take me on my word: KING SOLOMONS is a GENUINE SCAM.
Today I deposited another $100, $70 bonus, FIVE (5) features (!!!) at Caesar's Empire, not ONE of them more than $60. Suffice to say, I lost all ..AGAIN!

I am DONE with this!!

Me too! i did $8k in one month, just loss after loss! payout ratio under 75%... it's just a horrendous casino to play at! Avoid at all costs!

 

[praytech]

The folks that work at KS are some of the most honest in the business, especially Greg. The WagerJunction group is as honest as they come and as far as I know they have never ever welshed on a bet. As a matter of fact KS just paid out a whopping 330,000 ($514,094.10 USD, as of today) to a player that only deposited 120.

That said, The owners of KS made a HUGE mistake (in my opinion) by moving platforms from RTG to Playtech. Not only was this change over a very bad decision, but the transition from RTG to Playtech was badly botched (again my opinion) and the change over became about as confusing as things like that can get... and that is very confusing indeed.

The migration of KS player accounts and affiliate accounts from RTG to Playtech was, again my opinion, terribly mishandled.

But honest mistakes and bad decisions, in this case, are not in my opinion Roguish behavior. KS may have screwed up on occasion, but I for one want to play at a casino you KNOW will payoff when you hit the big one.

I disagree, and I have the proof! Their payout ratio is the lowest online, at under 85%, and their independent audit is a joke! I will be posting a major expose on King Solomons in the coming days, along with some chat sessions that just makes the mind boggle!

 

[praytech]

please do not open account for me.

I also dont appreciate being sent a username and password via snail mail

A sign of a desperate casino... and having just lost $8k in a month with a payout ratio of 85%, i can see why! IF you get an offer from these guys, run a mile... you've just been tagged for a scam!

 

[praytech]

Hmm.... $8k in one month, not a win in sight, and a payout ratio under 85%.... I really picked a dud with King Solomons...

oh well, you live and learn.. i'll know to avoid them like the plague in future!

 

[maxd]

Attn: praytech.

As you will see I've gathered your posts from the three other threads you posted in. In no case do I see that you were contributing to the original topic. You're obviously on about your own thing and that's why your own thread is appropriate.

When you post unrelated material in other people's threads it is called "hijacking" and it's not a good practice.

Furthermore please don't post the same thing in various threads. That's called "cross-posting" and that's not good practice either.

So: your topic = your thread & one topic = one thread. Okay? Thank you.

 

[praytech]

Attn: praytech.

As you will see I've gathered your posts from the three other threads you posted in. In no case do I see that you were contributing to the original topic. You're obviously on about your own thing and that's why your own thread is appropriate.

When you post unrelated material in other people's threads it is called "hijacking" and it's not a good practice.

Furthermore please don't post the same thing in various threads. That's called "cross-posting" and that's not good practice either.

So: your topic = your thread & one topic = one thread. Okay? Thank you.

I disagree with that in part... in fact, the following was HIGHLY RELEVANT to the previous post, so I don't quite know what to say, other than I believe that I contributed my experience to that post correctly.

King Solomons: loss after loss!

--------------------------------------------------------------------------------

Quote:
Originally Posted by sweiger
After depositing $300 to $500 + Month after Month for the past 12 months +, and getting 70% bonuses, I have not been able to withdraw ONE FUCKING CENT from this SCAM of a casino!!!!
I have been playing $1 - $5 per spin.
I am really SO pissed off, ...It just can't be true.. but IT IS!
For me: IT JUST IS NOT POSSIBLE TO WIN ANYTHING at this SWINDLING place!
One week ago, I requested transaction details for 2006-2007 ... NO answer.
So King Solomons do not want to provide me with the evidence.

You have to take me on my word: KING SOLOMONS is a GENUINE SCAM.
Today I deposited another $100, $70 bonus, FIVE (5) features (!!!) at Caesar's Empire, not ONE of them more than $60. Suffice to say, I lost all ..AGAIN!

I am DONE with this!!

Me too! i did $8k in one month, just loss after loss! payout ratio under 75%... it's just a horrendous casino to play at! Avoid at all costs!

 

[maxd]

Well, I hope for your sake that "disagree in part" translates into "agree in principle and will comply" because what you did was bad, BAD forum etiquette and would normally be more than enough to get you booted off.

Given that you splattered your complaint across every dusty old KS thread you could find -- at least four different threads I believe -- not to mention posting your own, twice!, with exactly the same content I'd say that actually hitting a thread that was somewhat related was more accident than purpose.

Just so we're clear here: don't hijack and don't cross-post, please and thank you.

 

[praytech]

well, re-instate my previous thread then!

i had a thread called roguish King Solomons- casino to avoid, but someone deleted it!

Is my experience, even though i spend probably ten times more per month than most people here, suddenly lessened?

the fact remains that if you had wanted me to have my own thread, then the thread that i actually started, relating to non-bonus issues, would have remained there.

instead, you chose to delete that thread, which is of itself quite concerning, as if casinomeister could not live down criticism of king solomons casino...

 

[praytech]

King Solomons - AVOID!

Here is my post again, as it was deleted under odd circumstances:

I have spent to date $8,000 in one month at King Solomons. Despite getting many bonuses (72%), I just could not win! I asked a chat rep for my payout ratio, and was informed it was 86%... this is at a casino that claims all player payout ratios are 97%!

So, I looked over how much I have wagered in total, my deposits, my bonuses, and how many spins actually won (i kept my own stats for the last week), and I came out with a figure closer to 75%!!!!

The chat reps will always come up with offers to keep you depositing, but I just got to a point where i thought, this is $8k of my money that these guys are just keeping! And they always say the same thing - you'll get lucky soon! Yeah right.

I have to tell you, if you are a high stakes player ($1000 per month and up) do NOT play at King Solomons! You can have a look at some of the older threads which say the same thing. Make up your own mind, but be forewarned, MY experience with $8k of deposits is that you cannot win.

I would dearly love to see their true payout ratio... I think it would shock everyone who plays there.

Here is the chat transcript:

{Lyndon} the Payout Ratio is 97%
{player} mine is NOT 97% is it
{player} mine is closer to 79%
{Lyndon} the payout is standard for all the players
{Lyndon} including you as well
{Lyndon} as the system cannot determine
{Lyndon} who is who
{player} i have a chat session where the agent told me my ratio is a lot lower
{Lyndon} or else, it would be a very very intelligent system
{Lyndon} no
{Lyndon} impossible
{player} at that time, before my losing streak, my ratio was 86%
{player} would you like to see the chat session?
{Lyndon} this is what you have calculated
{player} i keep them all
{Lyndon} I know
{Lyndon}
{player} no, this is the amount i was told by a chat agent
{player} 86% BEFORE my losing streak
{Lyndon} anyway, I will need to leave now
{player} I have calculated it is a LOT lower than that
{player} around 75-80%
{Lyndon} because, I will not be in a position to provide you with anymore answers
{player} i have proof that you cannot modify, in the previous chat session
{Lyndon} in regards to your questions
{player} how can you argue with that?
{Lyndon} what do you mean by modify?
{player} you cannot alter the chat sessions, therefore it stands as proof
{Lyndon} this is correct
{Lyndon} and this was told to you by one of my colleagues
{player} okay, well as i said, the agent told me 86%
{Lyndon} I have seen this chat
{player} really, well who was i talking to ?
{player} on what day?
{Lyndon} I do not have to give you any proofs
{Lyndon} I do not loe
{Lyndon} lie, I mean
{Lyndon} sorry
{player} that's what i thought.... anyway, i have the chat session showing my payout ratio as 86%, i have evidence of my deposits, and as far as i am concerned, there is a legitimate cause for concern
{Lyndon} and what I say is based on facts
{player} it's based on ks information
{player} not fact
{player} fact is indisputable
{player} i am disputing it
{Lyndon} so player, I am sorry , but I will need to leave now
{Lyndon} so like I told you
{Lyndon} I will refer the situation to our casino mananger
{Lyndon} Casino Manager, sorry
{Lyndon} and we will get back to you accordingly

 

[Casinomeister]

well, re-instate my previous thread then!

i had a thread called roguish King Solomons- casino to avoid, but someone deleted it!

Is my experience, even though i spend probably ten times more per month than most people here, suddenly lessened?

the fact remains that if you had wanted me to have my own thread, then the thread that i actually started, relating to non-bonus issues, would have remained there.

instead, you chose to delete that thread, which is of itself quite concerning, as if casinomeister could not live down criticism of king solomons casino...

I deleted that post because you were cross posting the complaint across the entire forum.

Please comply with the forum rules that Max has referred to or take it elsewhere -- last warning.

 

[maxd]

i had a thread called roguish King Solomons- casino to avoid, but someone deleted it!

Yes, because you posted exactly the same thing in other people's threads (that's hijacking and cross-posting) and duplicated it in another thread of your own.

Here is my post again, as it was deleted under odd circumstances ....

I'm sorry to say this but you are behaving as if you've never visited an on-line forum before.

I'm a Moderator here, which means that it's my job to keep the place clean and civil, and improve it along the way if I can.

When someone comes in and splatters a duplicate post across many threads and creates several duplicate threads themselves that creates a hell of a mess which, as mentioned, I have to clean up. In doing so I have done my job, so there are no 'odd circumstances' involved. It was purposeful and deliberate and I have every right and the responsibility to do so.

So let's be perfectly clear here:
- you do not have the right to hijack people's threads by posting your own un-related stuff in it.

- you do not have the right to duplicate your post in multiple threads because that is cross-posting and is not permitted.

- you do not have the right to repost a thread when the Moderator has decided it should be deleted because that's simply unwise: the Moderator will take a strong dislike to you and you'll probably get booted off the boards.

Fortunately I am a patient Moderator and I have cleaned up you messes, gathered all your duplicate posting together in this one thread (including your deleted thread and the new one you very unwisely reposted), stripped your hijack posts out of the other people's threads, and painstakingly explained to you what you've done wrong and how you can avoid doing it again in the future.

Need I mention that it would behoove you take notice and comply? Hopefully not because one more stunt like you've been pulling the last couple days and you're out on your ear!

I trust we're all clear now and things will proceed smoothly from here.

 

[praytech]

I deleted that post because you were cross posting the complaint across the entire forum.

Please comply with the forum rules that Max has referred to or take it elsewhere -- last warning.

Bryan, I DID NOT INTENTIONALLY 'CROSS POST' !! Please listen to what I am saying! I didn't check how old the threads were, I just clicked on the related threads at the bottom of the page!

I posted in these to give MY experience of king solomons, which is bad. i was simply putting my two cents worth in, and agreeing with what had been said!

I really feel like you are expecting me to be a pro at posting, and penalising me for not being an expert. I did what I thought was the right thing to do. I get what you are saying, but it wasn't done to intentionally break any of the rules of the forum.

 

[praytech]

Yes, because you posted exactly the same thing in other people's threads (that's hijacking and cross-posting) and duplicated it in another thread of your own.



I'm sorry to say this but you are behaving as if you've never visited an on-line forum before.

QUOTE]

I haven't posted much in a forum before! That's the point! I'm getting a lot of flak and un-necessary grief because i am being accused of doing something that I did not even know was the wrong thing to do! My intention was to contribute. Geez, why can't you just accept that it was done in error, instead of giving me a hard time over it!

Anyway, the point is that I lost $8k in one month, I am angry, I have been lied to, and I am the victim in all of this! It's not your $8k they have! See it from my point of view.

 

[Roar]

Praytech can you give us a little more detail on the extent of your complaint beyond a particularly bad payout percentage?

For instance, which games did you play and in what manner did you play? I could lose over 10% of bets made on BJ if I hit every time I got dealt a 20 count.

I am more than cautious about MG slots over a week end period. Won't go near them from Friday night onwards.

I agree with the hollow nature of the audits on which casinos seek to rely to prove "game fairness". Totally inadequate. Laughable crap. In MG's case they don't even bother to break each individual game return down let alone a myriad of other audting indice that never rate the merest mention.

Anyway let us in on a little more detail of your quite horrendous experience on the punt if you want to.

 

[maxd]

I'm getting a lot of flak and un-necessary grief because i am being accused of doing something that I did not even know was the wrong thing to do! My intention was to contribute.

Fair enough, let's take it as a given then that your mistakes were honest and no harm was intended. In that case my explanation of what you've done wrong and how to avoid it in the future was entirely appropriate.

So far so good, but notice that you weren't being penalized for not being 'a pro' you were being told -- and fairly politely I might add -- that you were messing things up and that you should stop. It was a serious error to then assume that you knew better and to start reposting your stuff because you felt like it. Moderators moderate and members contribute: don't confuse the two and we can put this all behind us.

So, yes, it sounds like you've had some trouble at King Solomons: let me alert the casino representative to your post(s) and perhaps they can assist.

 

[praytech]

Praytech can you give us a little more detail on the extent of your complaint beyond a particularly bad payout percentage?

For instance, which games did you play and in what manner did you play? I could lose over 10% of bets made on BJ if I hit every time I got dealt a 20 count.

I am more than cautious about MG slots over a week end period. Won't go near them from Friday night onwards.

I agree with the hollow nature of the audits on which casinos seek to rely to prove "game fairness". Totally inadequate. Laughable crap. In MG's case they don't even bother to break each individual game return down let alone a myriad of other audting indice that never rate the merest mention.

Anyway let us in on a little more detail of your quite horrendous experience on the punt if you want to.

All in all, with various online casinos, i have wagered over $4m in around a year, all on slots. I don't play bj or roulette or anything. I think my total deposits at all casinos are about $30k in that period.

Although I don't play there anymore, my best experience was Casino Tropez in both bonuses and wins (and, conversley, payout ratio). I withdrew around $16k from them a while back. Cost me maybe $4k.

My worst experience is definitely King Solomons. Incidentally this is a Playtech casino, not an RTG casino or microgaming.

My total deposits were over $8,000 in just under a month. With that $8,000, plus bonuses of 72% (a further $5,000 or so) I only managed to wager around $180k in total. My average bet was $1.35-$5 per spin (although at times i went as high as $10 to $20 over short periods).

I played just about every game there, and I think it was only diamond valley that had a half decent win ($1,000 on one ocassion). The highest my account EVER reached (with NO cashouts at all) was around $1,200. Take into account that this is AFTER depositing around $400, and going down to almost nothing.

What should have given it away is my high bonuses, the 15% cashback I got (which was lost in about an hour of play) and of course, the constant lack of wins. I should have really twigged when I noticed that i would get a half decent win (maybe $300 or so) then lose twice that again in about a quarter of the time.

Conversations I had with staff were always 'oh well, you will get lucky soon' and 'it's just luck' and so forth, but I really started losing faith in this casino when I had gone through $8k without a decent lookin. As I said, one rep told me that I would get a bonus because my payout ratio was so low, however that bonus of 300 did not get one single win. In a later conversation that I have posted in part here, the rep tells me my ratio is 97%, which is absolutely impossible when you look at how much I have wagered compared to how much I have deposited. I worked it out (after monitoring all spins, wins and losses over a week) to be around 75% payout ratio... in my mind, that is pretty much a scam. I may as well just pay them 25% of all my intended deposits and play in the play money casino!

Just to bring this into perspective:

Casino Tropez
Total Deposits $4000
Total Wagered $1.2million
Cashouts $16000

32Red
Total Deposits $7000
Total Wagered $800,000
Cashouts $0

Another Casino (Don't want to name as they read these posts!)
Total Deposits $5000
Total Wagered $1.8million
Cashouts $2,000

And Finally King Solomons
Total Deposits $8000
Total Wagered $180,000
Cashouts $0

You can clearly see the total wagered amount is well below par. I don't know, maybe I have just been very lucky at other casinos, or maybe the payout figure is really bad... any opinions? Does anyone know what IS going on here?

 

[lots0]

I know I am going to regret asking this, but I just have too...

So praytech, exactly what proof or evidence do you have that Kind Solomons payout rate is under 97%?

In your post where you quoted me, you insinuated that King Solomons was not honest, do you have any proof of that?

 

[Wagerjunction]

Always a Looser

I really think that whenever somebody has a loosing streak online and then goes to a forum to complain there really is no winner at all. The Casino invariably tries to defend itself and the player and other players jump all over the Casino for various things.

Praytech with regards to your posts i can understand you feeling sore and do feel sympathy for you in regards to your loss. I must tell you though and i am sure that you do know that spending a lot of money at a Casino is no guarantee of winning anything .

Saying that i will get my CRM team to take a look at your account and the payout percentages .

As for being rigged or a rogue i think that you need to review the matter in a calmer light

King Solomons has been around for 10 years and no rogue Casino would last that long .

Also it is on the same software platform as Casino TRRRRRR - i cant get that out and the software company that it licenses its software from is a PLC and as they actually manage and run the RNG we are not able to influence game play in any way .

I will be very happy to take a look at your game play as stated and if you can PM me your username myself and my CRM team can take an in depth look at the matter.

I look forward to hearing from you

Regards
Greg

 

[SlotsWizard]

King Solomons has been around for 10 years and no rogue Casino would last that long

Except for this part, that was a great post.

 

[praytech]

I really think that whenever somebody has a loosing streak online and then goes to a forum to complain there really is no winner at all. The Casino invariably tries to defend itself and the player and other players jump all over the Casino for various things.

Praytech with regards to your posts i can understand you feeling sore and do feel sympathy for you in regards to your loss. I must tell you though and i am sure that you do know that spending a lot of money at a Casino is no guarantee of winning anything .

Saying that i will get my CRM team to take a look at your account and the payout percentages .

As for being rigged or a rogue i think that you need to review the matter in a calmer light

King Solomons has been around for 10 years and no rogue Casino would last that long .

Also it is on the same software platform as Casino TRRRRRR - i cant get that out and the software company that it licenses its software from is a PLC and as they actually manage and run the RNG we are not able to influence game play in any way .

I will be very happy to take a look at your game play as stated and if you can PM me your username myself and my CRM team can take an in depth look at the matter.

I look forward to hearing from you

Regards
Greg

Absolutely... I make my biggest point based on the total wagered... it does not take a rocket scientist to work out that if I spend $x, and wager $y dollars, at an average of $z per spin, the payout ratio can be determined by that end result.

If you look at what I have wagered for the same deposit amounts, King Solomons is WAAAAY behind the others! it's not just a minor discrepancy, it's actually quite significant. $8k + $5k in bonuses = $13,000 and couple that with the total wagered of only $180k, one can see straight away that the total amount wagered should have been significantly higher.... the amount wagered is directly proportional to the amounts won. If for example I was winning, then I would be able to wager a lot more than I did. The sheer fact that the wagered amount was much lower than it should have been indicates that either a) the total wagered is inaccurate or b) the total wagered is accurate, therefore the payout ratio cannot be accurate.

Besides, all of that is moot, as I was already informed by chat staff that the payout percentage was lower. Then Lyndon suggests that it is set at 97%, therefore if it was 97% firm, then $13,000 divided by the return to player (which means the casino only takes 3%) should mean that the total amount wagered would be $433,333 on $13,000 spent.

As I have said previously, you produce the exact payout ratio as evidence, and we can discuss it, but until you do, my deposits, low wagered amount, no wins, and overall bad experience remains relevant.

I will supply you my details by pm. I will point out that I had asked for $1,000 of my deposits back because of the poor payout ratio.

 

[praytech]

Except for this part, that was a great post.

how was it a great post? all they did was justify their existence (Wagerjunction being King Solomons) and claim it's just because I lost... and that a rogue casino cannot survive for so long!

They didn't even need to ask me to give them my details, as they could have just pm'd me from the get-go!

i will obviously need to post all of my chats in order to prove deceptive conduct, so you can see the clear pattern.

 

[maxd]

.... Lyndon suggests that it is set at 97%, therefore if it was 97% firm, then $13,000 divided by the return to player (which means the casino only takes 3%) should mean that the total amount wagered would be $433,333 on $13,000 spent.

Umm, have you ever heard of 'gambling'. That's where people offer money in a game of chance in the expectation that they might win but there's a non-trivial chance they'll lose too ... as in lose it all ... and in go-brokey and have nothing to show for it, like you.

I failed statistics (the first time) at Uni but even I know that (a) a few grand is no serious test of a game, (b) subsequent bets have nothing to do with previous bets, (c) if a $0 end-sum was any proof of rigged games then there are legions of gamblers past, present and future who are being fleeced at pretty much any and every game you'd care to name.

PT, you must see that your outrage is your only clear thought here. The rest of it is seriously botched.

PS. I find your request for the return of $1000 of your deposits proof that you're not quite with us on the planet Earth. Think how unbelievably unrealistic that is! If they even considered doing that they've have "me too!" requests flooding their inboxes of the next 100 years ... except they wouldn't last that long because they'd go broke long before that. In a nutshell, you're dreamin' in technicolor!

 

[praytech]

Umm, have you ever heard of 'gambling'. That's where people offer money in a game of chance in the expectation that they might win but there's a non-trivial chance they'll lose too ... as in lose it all ... and in go-brokey and have nothing to show for it, like you.

I failed statistics (the first time) at Uni but even I know that (a) a few grand is no serious test of a game, (b) subsequent bets have nothing to do with previous bets, (c) if a $0 end-sum was any proof of rigged games then there are legions of gamblers past, present and future who are being fleeced at pretty much any and every game you'd care to name.

PT, you must see that your outrage is your only clear thought here. The rest of it is seriously botched.

PS. I find your request for the return of $1000 of your deposits proof that you're not quite with us on the planet Earth. Think how unbelievably unrealistic that is! If they even considered doing that they've have "me too!" requests flooding their inboxes of the next 100 years ... except they wouldn't last that long because they'd go broke long before that. In a nutshell, you're dreamin' in technicolor!

If you are a moderator, why are you wading into this debate, instead of 'moderating' ? As you say, you failed statistics, so that sort of discounts any input you might have, as I had asked in a previous post for someone who could make sense of the stats.

This post of yours clearly seems to be a personal attack. I thought we weren't going to go down that path?

Anyway, statistically, you are incorrect. The total amount wagered shows the payout ratio. THAT is a fact. Unless you can prove otherwise, why even make the statement you did? And you are wrong. At an average wager of $5 per bet, $13,000 IS a good indicator of the payout percentage! It is naive to think otherwise.

And when did I even say that $0 end sum was proof of a rigged game? I NEVER said that, so I would appreciate it if you don't put words in my mouth. I made it clear that I had monitored the results over a period, and I came to a figure of 75% payout, not 97%

Are you seriously telling me that we should just fully trust that casinos tell the truth about their payout ratio?

Are you also telling me that if a player suspects that the games may be rigged, he should just say nothing, and let other players lose thousands of dollars to the same operator?

What is the point of Casinomeister, if not a player advocate? if it doesn't concern itself with allowing players to voice their concerns without shouting them down, then the site simply becomes an advertising medium for the casinos... I'd think that isn't the intention of Casinomeister.

As for the $1k return, I could have just kept that private between me and the casino, but I wanted EVERYTHING to be transparent. i wonder if that works both ways...

 

[Casinomeister]

...What is the point of Casinomeister, if not a player advocate? if it doesn't concern itself with allowing players to voice their concerns without shouting them down, then the site simply becomes an advertising medium for the casinos... I'd think that isn't the intention of Casinomeister. ...

You may voice your concern, but please follow the posting rules and general posting etiquette. Up until yesterday, you had failed to do so but were corrected. No one is shouting you down.

Max has every right to question your problem, motives, etc., since he manages the complaints here. You need to have a clear understanding on this.

You also need to back off and quit being so aggressive. Thank you.