Withdrawal of funds from deactivated account

[Tiger200300]

Hi there. I was referred to this email as a way to resolve my issue with withrawing my money from my account with you.
My account is closed so my communication with you has mostly been trough your support chat. Its been a month now and I am still in the dark about what the issue with my withdrawal is and how to resolv it. The only reply is that they will send it back to the team and try again. I have already delivered all the documentation you need for the transaction to go trough.
I will attach a pdf of my chat log. Hope that my case get resloved as quick as possible

 

[Paimonah]

Hi there!
Which casino do you mean?

I have the same problem at N1 atm.
They have deactivate my account for a "manually" withdrawal. Ist this normal?

 

[maxd]

@Paimonah , since it looks like your issue isn't related to the Tiger200300 issue I have moved it to its own thread: N1, manual withdrawal takes longer than a regular withdrawal - Casinomeister Forum .

@Tiger200300 , you'll need to identify which casino you are talking about in order for us, or anyone else, to offer assistance.

- Max

 

[Paimonah]

Thank you very much @maxd

 

[Tiger200300]

Hi there!
Which casino do you mean?

I have the same problem at N1 atm.
They have deactivate my account for a "manually" withdrawal. Ist this normal?

I mean Video slots

 

[Paimonah]

As far as I know there is an active rep here: Team.videoslots.
You can reach out to him and send him a private message.