seraphim89
Dormant account
- Joined
- Dec 6, 2011
- Location
- Romania
I have registered at this place about a year ago and claimed some of their promotions. I won a big amount, about 6k euros, playing texas hold'em and respecting all the terms and conditions. Made a withdrawal and was asked for my documents. After sending them I was stalled forever, saying that my documents were not verified yet. I contacted Max and submitted a PAB. He started the process and contacted winpalace, they cooperated for a while but in the end they did not answer his emails anymore either. From there on Max said he couldn't do anything more and suggested to contact the Meister. After about 4 emails and 2 months he still did not answer me and they are still not in the rogue pit.