Question sincitycasino.com

[Nifty29]

The casino name itself is enough of a red flag for me.

No thanks.

 

[vinylweatherman]

I do not have all the details of work of the fraud department, but the scheme is working and we have no problems

It may be working now, but this could be down to you having honest players, rather than your procedures being robust.

You may also wrongly accuse innocent players because you have not asked for details until the point of withdrawal. You could also mistakenly accept wagers from minors, or from countries you should not.

For example, a US player could deposit, but you would not necessarily know they are from the US when they deposit, only when they withdraw and you start asking for their details. This is too late, as the rule is that US players cannot PLAY, not cannot WIN.

This could get you into SERIOUS trouble with Microgaming, with the nightmare scenario being an invalid player hitting one of the Microgaming progressives, and then it being found out they are from the US, or a minor. This will embroil Microgaming in the negative fallout, not just your casino.

Anonymous tracking methods are not 100% reliable, as was demonstrated when MGS had to block players from the state of Kentucky to avoid their domains from being seized. They did implement such a block, but it was not 100% reliable. Some players from Kentucky were not blocked, whereas others from outside the state were. Microgaming then had to manually unblock some accounts, and manually block Kentucky players who did not get blocked by the systems.

It's when the fraudsters get wind of this that the real trouble will begin, honest players are not the problem.

When other casinos screen for invalid accounts, key data are the registration details given by the player when signing up for real money play. If they claim to be from the UK, but seem to play from a PC located in, say, Spain, this could be flagged up straight away, and the player prevented from depositing until they have verified who they are. With no such registration, all you know at the time of deposit is that you have a new player from Spain, but you could actually have a fraudster who is using a stolen identity and deposit method from Spain, and you will only find out when they get verified for their first withdrawal and give you details of a UK identity and location. This is too late, as all the money that has gone in may well be stolen, and you could still be hit with a large chargeback even if you DO spot the fraud during verification.

 

[thenry14]

I have some feedback for the people of Casinomeister. I was not going to post my experience, but seeing as people are asking, here it is.

Games played okay, no timeouts or anything.

Max withdrawal: €800/$1,000
Max withdrawals per month: €4,000/$5,000

Requested a withdrawal of €800 after a number of deposits. This request was made on 05/08/2013. I was first asked to send ID, then bank statement at a later stage. Still waiting, so cannot certify their 24 hr payout period

The last winners list does not seem to change.

Although there is room for improvement here in payout times and size of withdrawal allowed, these guys seem fairly new. They have time to resolved these issues, and the fact that the rep has joined up here to help and get feedback can only be another positive thing. Although the casino rep posted within a few hours of the thread being posted, they have been a member in the background since April 2013.

 

[Nifty29]

I have some feedback for the people of Casinomeister. I was not going to post my experience, but seeing as people are asking, here it is.

Games played okay, no timeouts or anything.

Max withdrawal: €800/$1,000
Max withdrawals per month: €4,000/$5,000

Requested a withdrawal of €800 after a number of deposits. This request was made on 05/08/2013. I was first asked to send ID, then bank statement at a later stage. Still waiting, so cannot certify their 24 hr payout period

The last winners list does not seem to change.

Although there is room for improvement here in payout times and size of withdrawal allowed, these guys seem fairly new. They have time to resolved these issues, and the fact that the rep has joined up here to help and get feedback can only be another positive thing. Although the casino rep posted within a few hours of the thread being posted, they have been a member in the background since April 2013.

4/5k A MONTH!!

Huge red flag right there ladies and gentlemen.

Remember, for a $10 per spin player that's like one nice hit on playboy or IR, or a nice run on $5 VP.

In the words of Glen Quagmire "Well that is just awful" (giggity)

 

[thenry14]

Only fair to come back and post that I finally did get paid.

Had to send a bunch of documents including me holding my ID

The low limits are a bit of a turn off but they do have a rep here who responds so I think that counts for something

 

[SpinUk]

Just to say it can take a while, but I did get paid my withdrawal today. Thanks to Max for his help also on this.