asadzareef89
Meister Member
- Joined
- Feb 13, 2013
- Location
- United Kingdom
Erik
Why is the WR so high?
Why is the WR so high?
Received an email today regarding document verification. I've got a copy of my passport and Skrill account. But I don't have any bills. I do everything online, I even get my private health insurance bill online, I don't have a mobile contract (never want to be locked into anything). I'm able to provide a copy of my bank e-statement that has my address on it will that be enough?
Erik
Why is the WR so high?
I do not think wager is that high, as its 100% bonus its just like having 30x bonus on deposit and bonus, But If I am right its better as if you do not break in to your bonus than theres no play threw like on other sitesSince the WR is only on the bonus amount we dont belive it's to high compared to whats out there. Also it makes it possible for us to have a more generous welcome offer.
I really don’t like this welcome bonus at all. In fact, in my opinion it’s pointless. Let’s for argument sake you deposit 50 and you get a 50 bonus the play through on the bonus would be 3 thousand which is fine. Now you end up losing your original 50 but hit big when you get into the bonus money. You now won’t be able to make play through on that bonus money. You have to keep depositing real money in order to clear the WR so it ends up costing you more. Is this the case or am I missing something?
I know Bet-at has a bonus system where you can withdraw as long as you haven’t touched your bonus money but if you dip into that, you can continue to wager until you have met your WR. Therefore, in my mind Bet-at-eu’s method is much better.
I am sure Superlenny is a good casino however; I would never take an offer like this.
I believe you're mixing them up with Royal Panda who have that kind of system.
This Lenny have a normal boring one
Try different machines, I believe some country do not allow certain games?I seem to have some issues with this casino. I deposited 300 SEK 24h ago and when I open up a slot it says that my balance is 0 SEK. When I close the slot and check my balance at the top of the screen it says "Bonus: 600 SEK". I've sent three mails to customer support about this and received a reply on the 2nd one. The reply was probably meant for someone else though as it had nothing to do with my question.
I'm sure they'll sort it out sometime soon but waiting 24h (this far!) for something like this is not OK and I highly doubt I'll continue playing at this site.
every slot I played lagged and most errored out. It kinda ruined my session
I seem to have some issues with this casino. I deposited 300 SEK 24h ago and when I open up a slot it says that my balance is 0 SEK. When I close the slot and check my balance at the top of the screen it says "Bonus: 600 SEK". I've sent three mails to customer support about this and received a reply on the 2nd one. The reply was probably meant for someone else though as it had nothing to do with my question.
I'm sure they'll sort it out sometime soon but waiting 24h (this far!) for something like this is not OK and I highly doubt I'll continue playing at this site.
Hi everyone
Have some great news,
There was a fix deployed this morning, so now all NetEnt games will be running without any lag whatsoever on both Thrills.com and SuperLenny. Hope you all will enjoy it
Erik
Terribly unlucky on this site, 1100 euros several different slots net ent and MG.
Bets 0,4-1 euro. Have had under 4 hours playtime! Never over 50x bet.
Sessions of 300 euro on very low bet with no features.
This can happen anywhere (RNG) but I expect them to be understanding and find solutions for compensations however small.
The worst is ridiculously long answering time here on casinomeister PM (Erik), insanely long answering time on mail, rude and very little understanding CS reps on Live Chat the few times they have been available.
If I add this to Thrills double reservations of all my deposits during the time I played there (keeping the money for weeks) AND the insane Everymatrix lag which for instance Guts is nowhere close.
I RECOMMEND GOING ELSEWHERE. Talk to Glenn at Guts. If I am having a cold streak for a day or two suddenly there is 30-70 euros(30x WR) in my account, complements of the house. There is something called "treating your customer right" and Thrills/SuperLenny does not know of such a thing. Their business relationship management should be reviewed as soon as possible.
I bet they will answer with but we have given you 200 freespins of 0,1 euro and 50 euro free once. Well NOT BLOODY GOOD ENOUGH when other casinos does so much more. A cold streak as long as I have had, especially with so little playtime.. Goodbye!
That sucks man! But i dont think superlenny should be blamed for this, and the fact that they gave you comps means they do care for their players. Maybe the comps are not so big because they are a new brand and cant afford to give away too much free money at this point.Terribly unlucky on this site, 1100 euros several different slots net ent and MG.
Bets 0,4-1 euro. Have had under 4 hours playtime! Never over 50x bet.
Sessions of 300 euro on very low bet with no features.
Terribly unlucky on this site, 1100 euros several different slots net ent and MG.
Bets 0,4-1 euro. Have had under 4 hours playtime! Never over 50x bet.
Sessions of 300 euro on very low bet with no features.
This can happen anywhere (RNG) but I expect them to be understanding and find solutions for compensations however small.
The worst is ridiculously long answering time here on casinomeister PM (Erik), insanely long answering time on mail, rude and very little understanding CS reps on Live Chat the few times they have been available.
If I add this to Thrills double reservations of all my deposits during the time I played there (keeping the money for weeks) AND the insane Everymatrix lag which for instance Guts is nowhere close.
I RECOMMEND GOING ELSEWHERE. Talk to Glenn at Guts. If I am having a cold streak for a day or two suddenly there is 30-70 euros(30x WR) in my account, complements of the house. There is something called "treating your customer right" and Thrills/SuperLenny does not know of such a thing. Their business relationship management should be reviewed as soon as possible.
I bet they will answer with but we have given you 200 freespins of 0,1 euro and 50 euro free once. Well NOT BLOODY GOOD ENOUGH when other casinos does so much more. A cold streak as long as I have had, especially with so little playtime.. Goodbye!