Hi All.
Hope everyone is well and apologies on the delay in response.
In regards to issues raised with our new affiliate terms, we take all feedback from our partners very seriously. Although we suggest, that if you want a quick and individual response to your concerns you can reach out to your appointed Affiliate Manager or to
affiliateteam@leovegas.com.
Regarding t&c’s Clause 4.2 regarding the audit right is there in order to ensure that you comply with any requests that we may have for information on your practices which we as partners may require throughout the business relationship, for instance information on your data protection routines which we may have to disclose to the relevant authorities, among others. In relation to the imposition of a fine – naturally we have no intention of applying this fine unless absolutely necessary and even in these cases we see the fine as a deterrent rather than something we will impose arbitrarily. If you have any concerns we advise you to reach out to your affiliate manager that can set you into contact with our legal department who will be happy to answer any further questions you may have.
UK general Regarding the UK regulations recently, as outlined in our UK guidance email, we are as operators, held fully responsible for everything our partners communicate in our name. That means that we need to do a due diligence of our partners and ensure that we only work with the ones that share our commitment to compliance, and that we can trust are totally compliant now and going forward. That also includes having a close and trustworthy relationship with our partner an ongoing dialogue regarding these matters. Our partners will still be rewarded for existing players in rev share deals, but we have paused the accounts for new traffic. To us, this is the most fair and pragmatic way of acting in light of the changing regulatory landscape in the UK.
Regards,
James