Was looking around on Google at some of the "dishonest" casinos out there and had a pop-up saying my computer was locked and I had to call this freephone 0800 number to unlock it. It was a fake web page made to look like a lock screen, amateurish to me, but could easily fool someone who didn't know what was happening!
So called the 0800 number from a voip phone and was connected within one second to a Indian gentleman who said "Thank you for calling Microsoft tech support". I went on to explain the lock screen and he told me to open another window (lol) and go to a web site so he could resolve the issue.
Having many old laptops around the office I chose a old Win7 one which I test games and is on it's last legs anyway! I downloaded a small file from the site he gave me and then he was instantly connected to my PC!
I was then transferred to a woman who was the "Senior Support Technician" who started explaining I had little security on my laptop. She started talking about antivirus that I could buy from "Microsoft" for £299 a year. At this point I was very interested, asked her for more information sounding as keen as possible!
While I was talking to the her, I could see someone deleting files from the computer, opening folders and changing settings. I calmly carried on chatting to the woman and wasted as much of her time as possible. In the end I decided to buy the THREE-YEAR plan of the anti-virus at the discount price of £599. She even offered to install it for me! Bargin!
I had to complete the order form my end in a window that she had opened, so filled it up with fake name and address. When we got to the credit card section, I put in one of the test (dummy) numbers we got from our merchant account at NatWest. The transaction kept getting declined but she kept trying and loaded up so many different forms!
After a hour (yes, a hour) I was transferred to her manager who was so rude. At this point, the game was up and they knew I was wasting their time!
The man I first spoke to completly ruined the computer deleting key files and adjusting system settings. The best thing about that was, it only takes 15 minutes to reinstall windows and it needed doing anyway!
What amazes me is, this was a large call centre. There were so many people talking in the background. Fraud on a epic scale. Having searched the 0800 number on Google, so many victims of this scam which has been going on years
Probably the most exciting 90 minutes I've had in months. Hopefully wasting the time on the phone I have saved some poor sod from buying whatever software they were flogging.
So called the 0800 number from a voip phone and was connected within one second to a Indian gentleman who said "Thank you for calling Microsoft tech support". I went on to explain the lock screen and he told me to open another window (lol) and go to a web site so he could resolve the issue.
Having many old laptops around the office I chose a old Win7 one which I test games and is on it's last legs anyway! I downloaded a small file from the site he gave me and then he was instantly connected to my PC!
I was then transferred to a woman who was the "Senior Support Technician" who started explaining I had little security on my laptop. She started talking about antivirus that I could buy from "Microsoft" for £299 a year. At this point I was very interested, asked her for more information sounding as keen as possible!
While I was talking to the her, I could see someone deleting files from the computer, opening folders and changing settings. I calmly carried on chatting to the woman and wasted as much of her time as possible. In the end I decided to buy the THREE-YEAR plan of the anti-virus at the discount price of £599. She even offered to install it for me! Bargin!
I had to complete the order form my end in a window that she had opened, so filled it up with fake name and address. When we got to the credit card section, I put in one of the test (dummy) numbers we got from our merchant account at NatWest. The transaction kept getting declined but she kept trying and loaded up so many different forms!
After a hour (yes, a hour) I was transferred to her manager who was so rude. At this point, the game was up and they knew I was wasting their time!
The man I first spoke to completly ruined the computer deleting key files and adjusting system settings. The best thing about that was, it only takes 15 minutes to reinstall windows and it needed doing anyway!
What amazes me is, this was a large call centre. There were so many people talking in the background. Fraud on a epic scale. Having searched the 0800 number on Google, so many victims of this scam which has been going on years
Probably the most exciting 90 minutes I've had in months. Hopefully wasting the time on the phone I have saved some poor sod from buying whatever software they were flogging.