New Review Bao Casino - New Grey Zone Casino

[chuchu59]

I lavished praise on this casino and understand that for all non-bonus deposits you need to wager your deposit 3x before a withdrawal. No problem since its in their terms but the recent incident shows their shady side. I deposited $25, lost everything and then proceeded to deposit another $25. I though I had met all wagering ie $75 and went off withdrawing $73. I was told I need to wager $63 more. I protested and was then told they erred and I need to wager $13 more. Now they say the support staff gave me a wrong answer and I need to wager $63 more. The wagering is insignificant but they have been pretty inconsistent. Furthermore, they are now saying I need to wager 3x the total deposits I made since my last withdrawal. When bonuses are involved everything starts from scratch once it is a 0 balance. If I lose a deposit and then make a new one surely the 3x should be on the new deposit. I thought this was a good casino but I am having second thoughts. The wagering is peanuts but the principle is important.

 

[mina1929]

I lavished praise on this casino and understand that for all non-bonus deposits you need to wager your deposit 3x before a withdrawal. No problem since its in their terms but the recent incident shows their shady side. I deposited $25, lost everything and then proceeded to deposit another $25. I though I had met all wagering ie $75 and went off withdrawing $73. I was told I need to wager $63 more. I protested and was then told they erred and I need to wager $13 more. Now they say the support staff gave me a wrong answer and I need to wager $63 more. The wagering is insignificant but they have been pretty inconsistent. Furthermore, they are now saying I need to wager 3x the total deposits I made since my last withdrawal. When bonuses are involved everything starts from scratch once it is a 0 balance. If I lose a deposit and then make a new one surely the 3x should be on the new deposit. I thought this was a good casino but I am having second thoughts. The wagering is peanuts but the principle is important.

So do you mean every deposit has to be wagered 3x , not just the first deposit?

Maybe @Bao casino can explain

 

[dionysus]

So do you mean every deposit has to be wagered 3x , not just the first deposit?

Maybe @Bao casino can explain

if deppos carried WR over to future deppos, wouldnt touch with a barge pole

 

[chuchu59]

So do you mean every deposit has to be wagered 3x , not just the first deposit?

Maybe @Bao casino can explain

So do you mean every deposit has to be wagered 3x , not just the first deposit?

Maybe @Bao casino can explain

Yes, 3x on all deposits. Even if you reach 0 on your previous deposits, wagering is carried over. Say if you made 3 $100 deposits but busted andd then made a 4th deposit of $100 you need to have wagered a total of $1200 before you can withdraw. NUTS AINT IT?

 

[mina1929]

Yes, 3x on all deposits. Even if you reach 0 on your previous deposits, wagering is carried over. Say if you made 3 $100 deposits but busted andd then made a 4th deposit of $100 you need to have wagered a total of $1200 before you can withdraw. NUTS AINT IT?

It should be first deposit to wager 3x and any future deposits no wagering only with bonus.

I will send Mr Bao a message

 

[mina1929]

Summoning @Bao casino rep

Sent you a pm

 

[chuchu59]

It should be first deposit to wager 3x and any future deposits no wagering only with bonus.

I will send Mr Bao a message

I can understand it if there are wagering requirements on deposits with no bonus since they need to pay a fee to credit card providers and ewallets for deposits but when the balance is zeroed out the wagering should only to subsequent deposits.

 

[dionysus]

I can understand it if there are wagering requirements on deposits with no bonus since they need to pay a fee to credit card providers and ewallets for deposits but when the balance is zeroed out the wagering should only to subsequent deposits.

agreed - no subsequent straight deposit should have carry-over
I may not like it as once you become a frequent depositor, they should use 0 or 1x wagering (2 -5 x is ugly but bearable) but to carry over previous WR on fresh bonus-free deps is a joke at best, rogue at worst and I cant imagine an accreditation with such a condition

 

[mina1929]

agreed - no subsequent straight deposit should have carry-over
I may not like it as once you become a frequent depositor, they should use 0 or 1x wagering (2 -5 x is ugly but bearable) but to carry over previous WR on fresh bonus-free deps is a joke at best, rogue at worst and I cant imagine an accreditation with such a condition

They might change it yet, hopefully they will if they want more players to sign up

I got a feeling they will just see what Mr Bao will say first when he comes back.

 

[chuchu59]

agreed - no subsequent straight deposit should have carry-over
I may not like it as once you become a frequent depositor, they should use 0 or 1x wagering (2 -5 x is ugly but bearable) but to carry over previous WR on fresh bonus-free deps is a joke at best, rogue at worst and I cant imagine an accreditation with such a condition

I bust on my deposits very often as I like to wager my whole deposit on live games eg. baccarat. If I win I then play some slots and enjoy with tiny bets. However, I could easily lose 5-6 straight deposits in a row. If the wagering is carried over I might need to wager thye new deposit 10x or 12x.

 

[casinokoenig]

just a quick conversion question , i deposited at BAO Casino using BTC and now have 0.15748563 BTC in my account , after opening a game its shows i have 157,485.63 #BTC (see screenshot) - the maximum allowed bet when using a bonus is 0.0015 BTC. So what does that mean here - whats the equal of 0.0015 btc in #BTC ? Its too much for my head lol - thank you for figuring out!

EDIT : figured it out myself its 1500 of that #BTC , strangely it gives error messages when you try to bet more than 1000 in the crypto games so the max bet is set at 0.001 BTC in fact...

 

[TheAverageGuy]

Bao played host to my most recent grudge match with a slot. Par for the course for me, rather true to form. Sometimes I win, sometimes I lose, but that's what keeps it interesting.

After a little over $300 in deposits however, I have yet to clear the first stage of the map (10FS reward) and my standard checkin with live chat to see what they have on offer for goodwill/freeplay after a down session was met with an apology that there was nothing available.

Certainly out of character for direx sites, many of the others I play at will happily toss out some spins after only a couple small deposits.. to be met with no goodwill offer at all will certainly play a major role in where Bao falls on the list for future deposits.

Otherwise site runs well, no issues with slots, live support was prompt in their response even if it was one that I wasn't overly satisfied with.

 

[VegasGuy777]

Just a heads up this casino owes me $8000 and is making it almost impossible to get paid. I deposited via EcoPayz and when I went to withdraw after verifying my account there is now "technical problems" for the last 3 days that prevent them from paying me via EcoPayz, and they don't know what they are or have any idea when they will be fixed.

This was after my withdrawal was rejected two other times, first because I hadn't verified my email (which I had), and second because the withdrawal amounts were not in small enough increments (which I fixed, but again the withdrawal was returned). I have offered them alternatives such as BTC or Wire to no avail - so be forewarned about this casino. I can provide proof for all of the above if necessary - thanks Casino Meister.

 

[sapit222]

@Bao casino @Bao casino manager

 

[VegasGuy777]

Happy to update that Bao Casino made arrangements to pay me via another method, thank you.

 

[Bao casino]

I have a very good first experience playing. But verification delay is nightmare. Also they keep ‘declining withdrawal’.. withdrawal unsuccessful due to processor? What’s mean.. you take all my deposit without problem. I’m well over the ‘we aim to process instant or in 30 mins’ . And all this time, withdrawal is still pending and can be reversed. Anyways.. overall a good experience except withdrawal thing. I’ve come play there only because CM talk about Baocasino.

Dear simon1316,

We are happy that you enjoyed your experience at our online casino. We strive to provide each player with as much fun as possible, however, when you withdraw your funds for the first time it's necessary to go through verification.

Security and safety of our players are of utmost importance for us, so our team scrupulously checks every withdrawal request and informs each player about the documents necessary to upload to finish the verification. If you fail to provide the whole package of documents, we can cancel your request and ask for the rest of them. Also, when you use a new payment system, we can ask to verify it the first time the withdrawal is requested via it, which is a normal procedure.

Anyway, once you go through verification, there is nothing much to worry about: you can continue playing, winning and cashing out in no time

 

[Bao casino]

@Bao casino

Thank you so much for adding another provider, I know where I'm going to deposit next

More providers are welcome of course like Quickspin

Had a problem with my Neosurf deposit, Chat service was great and all sorted straight away

I am nearly on level 10

mina1929, so delighted to hear that everything was sorted out promptly by our support team. For sure, we'll be adding more providers in the future, all your remarks will be noted

 

[Bao casino]

I lavished praise on this casino and understand that for all non-bonus deposits you need to wager your deposit 3x before a withdrawal. No problem since its in their terms but the recent incident shows their shady side. I deposited $25, lost everything and then proceeded to deposit another $25. I though I had met all wagering ie $75 and went off withdrawing $73. I was told I need to wager $63 more. I protested and was then told they erred and I need to wager $13 more. Now they say the support staff gave me a wrong answer and I need to wager $63 more. The wagering is insignificant but they have been pretty inconsistent. Furthermore, they are now saying I need to wager 3x the total deposits I made since my last withdrawal. When bonuses are involved everything starts from scratch once it is a 0 balance. If I lose a deposit and then make a new one surely the 3x should be on the new deposit. I thought this was a good casino but I am having second thoughts. The wagering is peanuts but the principle is important.

Dear chuchu59,

I apologize for a delay with the response and for the situation that you encountered while withdrawing your funds. I understand your frustration and hope you'll change your mind after my explanation.

It is indeed true that the wager x3 applies to every deposit that you make. However in the situation that you described you were clearly misinformed: only the last deposit that you make (if made without a bonus) has to be wagered according to the x3 rule. Please, accept apologies from the whole team of Bao Casino for all the inconveniences caused, we'll make sure that no similar issues happen in the future. As a gesture of apology, we can offer you a bonus, just contact the live chat and the support agent will be happy to issue it for you.

We value our players and wouldn't want them to feel mistreated. Sorry once more and hope for your opinion to change

 

[Bao casino]

So do you mean every deposit has to be wagered 3x , not just the first deposit?

Maybe @Bao casino can explain

Yes, mina1929, the rule of x3 wager applies to every deposit that you make at Bao casino. We try to be as loyal to our players as possible but within the frames of our terms and conditions

 

[lotusch]

Bao Casino is a really decent place to play and I have received any WD's without any hassle.
Wrote a little review before in this thread and I think this casino deserves to be accredited in the near future and be taken out of the grey zone.
My experiences with Bao Casino have all been positive so far, keep it up guys.

 

[Bao casino]

just a quick conversion question , i deposited at BAO Casino using BTC and now have 0.15748563 BTC in my account , after opening a game its shows i have 157,485.63 #BTC (see screenshot) - the maximum allowed bet when using a bonus is 0.0015 BTC. So what does that mean here - whats the equal of 0.0015 btc in #BTC ? Its too much for my head lol - thank you for figuring out!

EDIT : figured it out myself its 1500 of that #BTC , strangely it gives error messages when you try to bet more than 1000 in the crypto games so the max bet is set at 0.001 BTC in fact...

Dear casinokoenig,

Here is an extract from our General Bonus Policy (

You do not have permission to view link Log in or register now.

): "There are restrictions on the maximum stake which can be placed when wagering a bonus. By default, the maximum stakes are as follows: 5 USD, 5 EUR, 7.5 CAD, 50 NOK, 300 RUB, 600 JPY, 8 NZD, 8 AUD, 0.0007 BTC, 0.023 ETH, 0.015 BCH, 0.04 LTC, 1850 DOG, unless the conditions of a bonus state otherwise." Therefore, it isn't allowed to bet more than 0.0007 BTC or 0.7 mBTC while wagering a bonus.

Hope I clarified your question. If you still have any, don't hesitate to contact our support team, they work 24/7 and will promptly help you with everything

 

[mina1929]

mina1929, so delighted to hear that everything was sorted out promptly by our support team. For sure, we'll be adding more providers in the future, all your remarks will be noted

Nice to have you back

 

[mina1929]

Just a quick question, If I deposit via bitcoin and later deposit with Neosurf can I withdraw to bitcoin?

 

[Bao casino]

Bao played host to my most recent grudge match with a slot. Par for the course for me, rather true to form. Sometimes I win, sometimes I lose, but that's what keeps it interesting.

After a little over $300 in deposits however, I have yet to clear the first stage of the map (10FS reward) and my standard checkin with live chat to see what they have on offer for goodwill/freeplay after a down session was met with an apology that there was nothing available.

Certainly out of character for direx sites, many of the others I play at will happily toss out some spins after only a couple small deposits.. to be met with no goodwill offer at all will certainly play a major role in where Bao falls on the list for future deposits.

Otherwise site runs well, no issues with slots, live support was prompt in their response even if it was one that I wasn't overly satisfied with.

Thank you for your feedback, TheAverageGuy!

We are happy that you have been enjoying your time with us! Hope that your Bao adventure keeps it thrilling

As for the other bonuses, we often have special offers sent to our players via e-mail and also displayed on our website, so make sure to keep an eye on it! The no deposit bonuses on request are currently unavailable, however, as we are loyal to our players, we'll definitely take your feedback into account

 

[slotter999]

I feel sorry for the addicts that are going to be signing up to weak jurisdiction casinos like this that can't be arsed to write accurate terms and conditions and point blank refuse to divulge the RTP of their slots.

I also think that a grey zone review really serves as more of a tacit endorsement than a warning to tread carefully. Same goes for the others piling in with ringing endorsements... people are going to read those comments and pile in. Such a shame because we know how this story ends.