Anybody hear of Jackpot Capital casino?

[Rusty]

I got a nice streak of straits and flushes on 3CP and reached 1600 after meeting the wagering requirement!!

I tried to cashout, but after sending the verification docs I couldn't log in anymore. I just called them and they told me that they had problems with the network/connections in my area The call center agent told me that all I can do is wait till the security department contacts me. Very very strange

This feels like an excuse to me. Confiscating winnings after you make a huge win... What do you suggest? Just wait a few days?

Are you sure that game is allowed in the T&C's of your bonus?
If so are you sure you made the WR as some games count less towards WR
Have they asked for doc's?
If you have a green light on all those it sounds like this may be the start of the runaround, especially since they mention their security department and your account appears to have been locked.
We shall see.

 

[vinylweatherman]

You should be able to tell whether this is really a connection issue, or a locked account. With a locked account, you will get an error from the casino server, this might be one of invalid username or password, or it may even be up front and say "account locked".

Many RTG casinos have had connection problems, including the accredited ones.

What should be seen as suspicious is if they later change their story, such as later telling you that WR had not been met, which should be clear, even without the counter (which Rushmore don't like, but are unwilling to explain why they have a problem with giving this to players).
When the balance moves from "bonus" to "withdrawable" when entering the cashier, this means WR has been completed. The only problem would be if in completing WR, the bonus terms were broken, such as playing an excluded game to build the bankroll, and then grinding.

3 Card Poker might be an excluded game, so check the terms for this. Some RTG casinos have taken to excluding this game now, even though the 3 card rummy game is better at making WR (seen this excluded as well).

Blackjack and Video Poker are usually excluded games for RTG sign-up bonuses, and only seem to be allowed where a weighted bonus system is in use, such as with MG casinos of late.

 

[mollypenny]

mollypenny

I played at jackpot capitol on a 50 dollar free bonus. I had my account up to 4000.00. :sob: They only let me cashout 500.00. I can say they seem to be a pretty good casino. I had my money in the bank in less then a week.

 

[debbiek]

mollypenny - you were VERY LUCKY. It will be interesting to see what happens the next few times you deposit at that place. My bet is the money will be gone before you can say "Oh my god, what happened to my deposit?".

 

[DogBoy001]

But don't forget that the "random jackpots" will be factored into the payout % so without hitting one of them, it will be lower - how much I couldn't say. Not that that really matters nor is it deceptive in any way, it just increases the variance - significantly. In fact, the lower you bet, the longer the timeframe of the expected payout % being hit will be spread, although it should make no difference to the variance itself.

Well just quietly, Simmo is more or less correct re the tiers (actually 97.5% is the top tier).

It's not possible on RTG software for an individual casino operator to have any control over the RTP's other than to select which variant is in use.
I love conspiracy theories as much as the next guy, but there is no "casino turn off switch" as I've read in some posts.
Having dealt with RTG for a long time I have no doubt of their integrity and the integrity of their software.

Oh, and on another note, random jackpot total contribution is under 1.5% of total game RTP (you'll find a statement to this effect appearing in game rules pages at a later date)

Statistically it sucks when you have a run without hitting features, or hitting crap pays on one...but it happens, both in real bricks and mortar casinos as well as on-line.
Heck, I've gone over 1200 spins on a physical Aristocrat machine before without hitting a feature. As you may be aware there are a multitude of agencies and testing authorities that physical casinos go through to ensure validity.
If it can happen there it can happen on-line too.

Da Dog

 

[LaurieJim]

i deposited and played this a.m, withdrew 1k and emailed yasmeen at c/s and had an email back within 30 mins that the funds were in my q.t account. i had asked her to check out the forum and i can say that they have done well by me...................part of the email reply................laurie Dear Laurie,

Thank you for your e-mail, continued custom and kind words!

Please note that your payout of $1,000 was already processed to your Quick Tender/Use My Wallet account.

I have also observed the forum on casinomeister and thank you for these positive comments.

Thank you once again for contributing to Jackpot Capital and looking forward to serving you in the casino again very soon!

Enjoy playing at Jackpot Capital!


Yours Sincerely,

Yasmeen

 

[debbiek]

I spoke to that Yasmeen on the phone when I opened the account and told him about this forum. At the time, he said he never heard of it. By reading various posts about Jackpot Capital, I'm sure they got alot of extra business. The thanks I got was constant losing deposits and terrible play.

Maybe they "set" your play positively after reading all your positive comments. I don't think it's at all out of the range of possibilities from this place. I still believe they have some of the lowest payouts and the game play is boring with constant losing spins. I would never refer anybody there unless they like to consistently lose.

 

[LaurieJim]

to each their own, and yasmeen is a lady or else a very high pitched voiced manim sorry you have lost money there debbie but they have been good to me so far, why shouldnt i praise them?.......laurie

 

[BigJock]

OMG this place has to have to lowest pay out I ever seen. I just deposit $800 betted $2/spin on sunken treasure. Got 0 bonus and my highest win was $13.xx . I just phone them and closed my account. YES they PAY Quickly. But they won't ever have to worry about paying me, anything!

 

[LaurieJim]

OMG this place has to have to lowest pay out I ever seen. I just deposit $800 betted $2/spin on sunken treasure. Got 0 bonus and my highest win was $13.xx . I just phone them and closed my account. YES they PAY Quickly. But they won't ever have to worry about paying me, anything!

......well bigjock, as much as this pains me ill admit today and late last night has been my worst time playing therei dont know if it hits on spur of the moments but i didnt hit crap, just about the same as you, no decent free spins or line hits, no fun when that happens................laurie

 

[debbiek]

All I'm saying Lauriejim is to not get too exciting about winning once at this place...you'll lose 90% of the time. Trust me, I saw this happening time after time. As BigJock says, Yes, you'll get paid, BUT you have to win first. That's where you'll find it doesn't matter if they pay, because you'll never win.

BE CAREFUL THERE, EXTREMELY LOW PAYOUTS!

 

[player2496]

BE CAREFUL THERE, EXTREMELY LOW PAYOUTS!

That's true!

Their 100% bonus up to $200 for September (Laborday) is also very laughly, because you can't do the WR for this bonus!

"Bonus and deposit must be wagered at least 40 times before cash out"

lol so that means, that you have to wager 16.000 if you take the full $200 bonus!

 

[peralis]

You guys are all weird..

worrying about the payout ratios and times etc etc etc

Yet not one of you, that have played there, has even asked where they got your information from..

I can see it now..

Pitch a bitch... and Bryan is going to have to deal with this nonsense soon...

 

[player2496]

You guys are all weird..
worrying about the payout ratios and times etc etc etc

?

What do you talking about?

I've never complained about their payout time!

I've only said, that their payouts are really not good and a bonus for 40x WR is really a bad joke, because you can't fulfill this WR, because there is even more chance to hit six right numbers on lotto!

Why should here anyone pitch a bitch?

If you win something, you'll get paid from them within 2 days, so there is really no need to PAB!

 

[HUNTS!!!!!]

i installed this casino a while ago (cant remember why)
but.........

i was just doing a clean up of my pc uninstalling programs ive not used for a while e.t.c....
jackpotcapital is on my desktop so i goto add/remove programs highlite it and click remove.....i get a pop up warning saying adware would i like to remove the adware? i click ok!! then try to carry on uninstalling but it wont go!!!! lol
if i click all programs and look for it in the list there is no uninstall there (like there is for MG's) so i try again on add/remove but it isnt in there no more
but i can still click on the shortcut on my desktop and it loads fine W!T!F!
ive tried the "search" feature and it finds nothing searching for "jackpotcapital"

anyone help? lol

 

[ksech]

Maybe you could try installing and then uninstalling again. It sounds like it is missing some files to uninstall completely.

 

[HUNTS!!!!!]

ok i tried reinstalling it and i got another message advising me of adware..(what is adware )
i also have a screenshot but im reluctant to post it as it has my computer name and some other info in the message

 

[kakata]

go to start-search-type in jackpotcapitalcasino and than delete all the finding.Than delete the icon on your screen than restart.

 

[HUNTS!!!!!]

cheers kak doing that now but still un aware of what the "adware warning" im getting all the time?

 

[player2496]

Maybe you should shut down your anti-virus program during the installation

Adware = advertisement, but you live in the UK, so i think, that your mother language should be english and not as mine german?

Hope it works now.

 

[kakata]

cheers kak doing that now but still un aware of what the "adware warning" im getting all the time?

a software application in which advertisements are displayed while the program is running, esp. in pop-up windows or banners, and which often is installed without the user's knowledge or consent; also called pain in the a$$

 

[mollypenny]

That's true!

Their 100% bonus up to $200 for September (Laborday) is also very laughly, because you can't do the WR for this bonus!

"Bonus and deposit must be wagered at least 40 times before cash out"

lol so that means, that you have to wager 16.000 if you take the full $200 bonus!

I think that must have been wrong because I made a 100 dollar deposit and only had a wagering requirement of 2000. If my math is right that is 20x. I think the 40x was for blackjack. But I'll tell you I lost my money with hardly any wins. Jackpot used to be good to me. I've been on a losing streak there. It just went cold.

 

[HUNTS!!!!!]

a software application in which advertisements are displayed while the program is running, esp. in pop-up windows or banners, and which often is installed without the user's knowledge or consent; also called pain in the a$$

wow so its normal to get "adware" whilst downloading a casino!!?
that sux!

 

[kakata]

I think that must have been wrong because I made a 100 dollar deposit and only had a wagering requirement of 2000. If my math is right that is 20%. I think the 40% was for blackjack. But I'll tell you I lost my money with hardly any wins. Jackpot used to be good to me. I've been on a losing streak there. It just went cold.

Im sure you meant 20x and 40x

 

[winbig]

wow so its normal to get "adware" whilst downloading a casino!!?
that sux!

?

I think what's happening is your AV program is scanning the file while it's downloading...

Most AV programs will give a "false positive" warning for casinos, because they use IE in the background to serve up their MOTD, scrolling bonus offers, etc....nothing to be worried about.

I know for MG, they rely heavily on Flash for most of their stuff inside the casino.