Rusty
Banned User - repetitive flaming
- Joined
- Jul 23, 2006
- Location
- Manchester UK
I got a nice streak of straits and flushes on 3CP and reached 1600 after meeting the wagering requirement!!
I tried to cashout, but after sending the verification docs I couldn't log in anymore. I just called them and they told me that they had problems with the network/connections in my area The call center agent told me that all I can do is wait till the security department contacts me. Very very strange
This feels like an excuse to me. Confiscating winnings after you make a huge win... What do you suggest? Just wait a few days?
Are you sure that game is allowed in the T&C's of your bonus?
If so are you sure you made the WR as some games count less towards WR
Have they asked for doc's?
If you have a green light on all those it sounds like this may be the start of the runaround, especially since they mention their security department and your account appears to have been locked.
We shall see.