Hello,
I'm looking for advice on a curacao-casino withdrawal. I've been waiting for 35 business days, which is way over their time-frame of 7-21 business days.
Chat support is saying " Oh, it'll be sorted soon, have a little patience" every day, but nothing happens.
The amount is a little bit over £2000 .
I've tried contacting the Curacao Gaming Board, their response was that they are not taking any complaints at the moment.
I'm not sure who is their license provider, but Curacao-Egaming confirmed me that it is not them.
What options do I have to either get my withdrawal or my deposits back ?
If a mastercard was used, considering that it is a fraud case, can this be chargedback somehow? I deposited using revolut, but they said I can't chargeback because it is mastercard policy, but I assume in fraud cases this should be possible .
the casino is 24casino1.bet
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I'm looking for advice on a curacao-casino withdrawal. I've been waiting for 35 business days, which is way over their time-frame of 7-21 business days.
Chat support is saying " Oh, it'll be sorted soon, have a little patience" every day, but nothing happens.
The amount is a little bit over £2000 .
I've tried contacting the Curacao Gaming Board, their response was that they are not taking any complaints at the moment.
I'm not sure who is their license provider, but Curacao-Egaming confirmed me that it is not them.
What options do I have to either get my withdrawal or my deposits back ?
If a mastercard was used, considering that it is a fraud case, can this be chargedback somehow? I deposited using revolut, but they said I can't chargeback because it is mastercard policy, but I assume in fraud cases this should be possible .
the casino is 24casino1.bet
See Related Threads:
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