Rival Games Glitches

[nisosbar]

I have a question for any Rival representative or anyone who knows:

Are there any circumstances under which hitting the three scatter space monkeys results in a bonus spin award of LESS than 10 free spins? For example, is it possible - following a hit of three scatter space monkeys - to be awarded a single free spin? Or, say, four free spins instead of ten?

Has this ever happened to anyone else here?

[nisosbar]

Because (to bump shamelessly, lol) this happened to me. I was on my last $1.00, and lo and behold, I hit three space monkeys - but I got only one free spin! Either the casino is tinkering around with the software (is that even possible?) or else the software is corrupt. Because from my reading of the game instructions, one should ALWAYS receive 10 free spins. I did attempt to resolve this via chat and then email, but to no avail.

[RobWin]

Because (to bump shamelessly, lol) this happened to me. I was on my last $1.00, and lo and behold, I hit three space monkeys - but I got only one free spin! Either the casino is tinkering around with the software (is that even possible?) or else the software is corrupt. Because from my reading of the game instructions, one should ALWAYS receive 10 free spins. I did attempt to resolve this via chat and then email, but to no avail.

What casino did this happen at?
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[nisosbar]

Superior.

[RobWin]

Superior.

Thanks, the reason I was curious was because I was playing a free $5 Chip yesterday at Vegas Regal Casino and the same damn thing happened to me on Scary Rich. I was down to my last $1.20 and did a $1.20 bet on Scary Rich and hit the 3 scatters and it started the spin round but then stopped after one spin and said I needed to make a deposit!

Nicholas you guys need to seriously check this one out. You can go into my game stats there and see where this happened. User name is the same as here. WTF!

Nicholas, the game ID that started the 10 free spin feature was 1215928052 and the very next spin ID was 1215928337 which it ended on!
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[nisosbar]

Thanks, the reason I was curious was because I was playing a free $5 Chip yesterday at Vegas Regal Casino and the same damn thing happened to me on Scary Rich. I was down to my last $1.20 and did a $1.20 bet on Scary Rich and hit the 3 scatters and it started the spin round but then stopped after one spin and said I needed to make a deposit!

Nicholas you guys need to seriously check this one out. You can go into my game stats there and see where this happened. User name is the same as here. WTF!
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Wow. So it's not just Superior. Okay.

Yeah, that's not acceptable. I'm sorry. It's totally not. If you win 10 free spins, you win 10 free spins. Period. That applies REGARDLESS of which Rival casino you are playing at, REGARDLESS of whether or not you are on YOUR VERY LAST DOLLAR. Whether or not you are on a no deposit bonus.

Considering that you have expanding wilds during the free spins at x3, we are talking potentially hundreds of dollars at stake.

If you get anywhere with Vegal Regal, would you please let me know? I can forward that info to Superior, who does not have a rep here on the forums. TIA.

[Nifty29]

Gee this is really bad!!

I hope Rival gets on to this ASAP

[RobWin]

The same gawd damn thing just now happened at SlotoCash!! I was down to my last 0.06 cents and bet it on Scary2. It hit the feature 3 scatters and after the very first spin, this bullshit popped up on the screen.

This was from a real money deposit, NOT free cash either! I want my damn deposit back SlotoCash...this is total bullshit!!!

Game ID that started free spin round was 1223136974

Game ID that ended free spin round on the very next spin was 1223137196

Attachment 19582
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[RobWin]

So now I try something different here at SlotoCash to see if the bonus round on Scary2 will continue. I go and redeem $1.00 in comp points as the previous screen suggested I make a deposit. Well Fu*K me silly now...the game has now dis-continued the free spin mode. SlotoCash you now owe me 9 free spins on Scary2 gawd damit !!!!!!!

[Roanan]

It happens if you hit free spins on your last bet on RTG/RTVS slots too.

If you click 'no' then the free spins should carry on.