Pitch a Bitch |
| Total Complaints = 10 | Bonus Related = 70% | * Bonus Related Issue |
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| 01 Nov | *Slots Inferno | RTG | Player had a $300 WD that the casino was stalling, kept asking for new and different documents. | Sorry, this is a Curgam Malta casino. That whole group has long been on the No Can Do list. We forwarded the case details but received no response. |
| 02 Nov | *Slotastic | RTG | Player's $170 WD was not being processed. | The player's PAB was incomplete. They did not respond to our requests for additional info. AWOL. |
| 08 Nov | *Grand Duke | Playtech | Player's $750 WD was denied, casino claimed the player had done some “irregular gaming”. | We've recently added this casino to the Rogue Pit so the best we could offer was to submit the case details to them. They did not respond. |
| 08 Nov | *Bingomania | Parlay | Player had tried to WD $150 in winnings, casino denied the request on the grounds that the player was from a restricted country. | Casino later claimed the player had multiple accounts. Ongoing. |
| 14 Nov | Cherry Red | RTG | Another case of slow-pay from the Rushmore people: player had been told three times that a wire transfer was coming but no payment arrived. | Player was trying to contact the casino reps for assistance, we never heard the results. A “Be Aware” caution regarding the Rushmore group was recently posted. |
| 16 Nov | *Betsafe | bwin.party | Player complained the casino had confiscated €400 when they determined that the player had been accessing the casino from shared workplace computers. | In spite of the fact that the player was in the internet gambling business they claimed to not know that playing from shared computers could be a problem. Sorry, it's clearly in the Terms. |
| 17 Nov | GetMinted | IGT | Player's claim was that the casino refused to pay a £3150 no-bonus WD, no reason was given. Deposits had been returned. | The casino was singularly uncooperative on this case but it later turned out the player was running multiple accounts. Case closed and player banned from Casinomeister. |
| 21 Nov | *Rushmore | RTG | Another of Rushmore's slow-pay cases: $1700 in “your wire payment is coming” limbo. | Player was eventually paid in full. |
| 23 Nov | Gayming | NetEnt | Casino was withholding €2000+ in winnings, tried to force the player to re-deposit and sign a gag agreement. | Casino has not responded to our attempts to press the case. Ongoing. |
| 27 Nov | *Smartlive | NetEnt | Casino had refused a €9000 WD because of “unusual betting patterns”, later said “okay, the money is on it's way” and eventually accused the player of fraud. | Unresolved and ongoing. |
| Total Complaints = 10 | Bonus related = 70% | * Bonus Issue |
This is the summary of November 2011's "Pitch a Bitches" - complaints submitted to Casinomeister via here. 