Casinomeister's Newsletter
5 November 2004
Issue #208
weekly




Dear Reader,

Ah yes, another Friday, and another conference looming on the horizon. And it seems as though I just returned from the States! Well I did. But I'm really looking forward my Barcelona trip where I will be attending the EIG (European I-Gaming Congress), which is probably one of the most important conferences in Europe - period. So this will give most of you something to look forward to upon my return - the 2004 Barcelona Report which will detail all of the pertinent info and gossip that both players and operators need and love.

And I'm already looking forward to my return from Barcelona so I can settle in for a nice chilly German winter. How cozy!

Comfortably yours,

Bryan


In this issue:
  • Word From the Meister

  • Casinos You Gotta Join

  • This week's humor

  • FORUM HIGHLIGHTS
  • PLEASING THE PLAYERS Advice on website content

  • Can't read this newsletter? Click here (or copy and paste this into your browser): http://www.casinomeister.com/newsletter.html#skip for the cool online version.


    WORD FROM THE MEISTER
    WHAT A WEEK!
    Well, that was one hell of Tuesday! Actually, it's been one hell of a week. Monday was a holiday, and a much needed one after a wild Halloween weekend (no thanks to Peralis). It was also my son's 4th birthday, a family day, and we flew a kite. Then Tuesday came and I had just received my ballot in the mail - too late? Nope, I was able to fax it back to California el Pronto. And then I began to glue myself to CNN for the remainder of the day - in fact for the next 24 hours (minus the three hours of sleep). Now it's Friday; 51% of the Americans are in jubilation, and the rest of the world population is in mourning. Ha ha, just kidding. Seriously, what moved me the most was the amount of people who got up off their duffs and got involved.

    No matter what persuasion you are - a Christian Coalition groupie, or a NORML "Smoke the Vote" advocate, your stance doesn't make any difference whatsoever unless you get involved in the process, and I am really happy that many of you care enough to try to make a difference.

    Photographic proof of me making a difference. From this last Saturday's local paper:
    http://www.casinomeister.com/vote.html

    There have been some heated arguments in the "Wild Card" section of Casinomeister's Forum from both sides of the coin - and I welcome these views as long as they remain civil. But with such passionate opinions, it's hard to remain so (civil) - we're not talking about online casinos here - we're talking about people dying, about government involvements, about corporations being involved, and how this affects us, our friends, and our families. It's hard not to get emotional about these issues, and it's hard not to attack things we don't understand.

    I'm proud to be a Yank. I'm proud to see that the voting process really works, because I really believe it does. Whether or not we like the outcome, this is the price we pay for a democracy. Sometimes you have to grin and bear it, but what the hell, isn't that what a true democracy is all about?

    Kudos for those of you who got out the vote on Tuesday.
    CASINO REWARDS - NOT RECOMMENDED
    Yep, all Casino Rewards casinos were added to the "Not Recommended" section at Casinomeister this week. Why? Well I'll tell you why. I (amongst many) feel that one of their bonus terms is a bit out of the norm and could be easily overlooked by players. Stated on their T&Cs section in paragraph 4 it states:
    ... Using the promotional bonus for no risk wagers or to wager on Roulette, Progressive Roulette, Sic Bo, Baccarat, or Craps does not fulfill your obligation with regard to the total amount wagered prior to withdrawal. All bets played using auto play will not count towards the wagering requirements.
    The problem that I have with this is that since this is such an obscure rule, and that so many players use autoplay, it could be easily overlooked. "Autoplay" is something that Microgaming proudly implemented into their games when they introduced their Viper software in January 2003. All autoplay does is allow you to play faster (at perfect strategy), but it is part of the game itself - it would be like disqualifying bonus play for using the built in analyzer.

    I know that Ted Loh (Spearmaster) was concerned about this as well, and about a month or so ago, he made an attempt to have this rectified. But since these terms are still up, I believe his attempt fell upon deaf ears. Not good. I understand that casinos have the right in choosing how players can play out their bonuses, but I feel obligated to warn players of this unfair bonus term thus the non-recommendation.

    Casinos concerned:
    Yukongoldcasino.com
    Blackjackplayer.com
    Virtualcasinocity.com
    ZodiacCasino.com
    LuckyEmperorCasino.com
    GoldenTigerCasino.com
    http://www.casinomeister.com/rogue/casinorewards.html

    I'm still patiently awaiting comment from the casinos.
    CASINO CAUTIONS
    From Infopowa News:
    The operators of Indio and African Palace Casinos had their slowpay-nopay player problems when they were using Futurebet software, but assured the industry that those days were over when they changed to Playtech. However, there is now some doubt about this as news comes in that there is a substantial five figure payment outstanding to a player who has been waiting for six weeks. And alarmingly, the casino management has been unresponsive to player emails - all good reasons to exercise extreme caution.

    From Me:
    The problem:
    I requested withdrawals back on Labor Day weekend Sept. 6th from both African Palace total of $26,978.00 and their sister, Indio Casino total of $14,607.00. They were both running promotions that weekend in which I took part. African Palace was running a 30% non-cashable bonus promotion on all deposits over $500 and Indio Casino offered 25% on all deposits. I received the promotional e-mails, and it was confirmed to me that I could participate. I fulfilled the promotional wagering requirements for the bonuses I received to the best of my knowledge at the time and withdrew all balances by the 6th of September. Their banking policies state that Neteller withdrawals are processed within 2-3 days. In response to my first inquiry on the 15th of September, they said I would need to send in some verification documents, which I quickly complied with. Note that to that point they had not initiated a request for these documents, which they should have done. Regrettably, the delay in payment continued. I kept inquiring of them why this was happening. Their response to my e-mails and their help over the phone was nearly non-existent except for one e-mail reply from the cashier department saying that they are continuing to investigate unspecified irregularities with my account. That was back on Sept. 25th and since then there have been absolutely no updates from them despite my continued inquires. I have concluded that they refuse to be cooperative in this matter, which is why I am seeking outside assistance. Please contact this casino group and ask them to produce any valid reason as to why my long overdue withdrawals should be further delayed or not paid. Failing to do so, they should be asked to pay me what I am owed. Thank you.
    Well, I'm waiting...but I'm not holding my breath. I'll give them a few days before I contact Neteller to see if they can speed things up.
    CHALLENGE CASINO - VIPER!!
    Challenge Casino has finally gone Viper, and to celebrate they are offering a TRIPLE DEPOSIT BONUS - up to $1000 Free!

    Here's how the offer works:
    1st Deposit
    Max Deposit = $100
    100% Bonus = $100
    2nd Deposit
    Max Deposit = $800
    50% Bonus = $400
    3rd Deposit Max Deposit = $2000
    25% Bonus = $500
    Total Max Bonus $1000

    Check them out today!!
    CASINOS YOU GOTTA JOIN!
    Hey, hey, hey!! Nostalgia Casinos and Phoenician Casino are offering an exclusive 100% signup bonus (up to $200). Register an account at either one of these casinos via these links and your account will automatically be redeemed in ten minutes!

    Also if you wish to claim the standard casino bonus which is offered to all new signups - don't worry - it's still available! If you finish with the special bonus they have created and wish to make a second deposit you still have those offers available.

    All you need to do is enter in those coupon codes which are available on the casino websites.

    All Slots Casino is also offering an excellent sign-up promotion. Buy $25 get $100 FREE! or buy $50 get $150 FREE! Terms and Conditions apply - read them!
    CONTESTS!
    Casinomeister's Scavenger Hunt!, this month there are two Scavenger Hunts!! Find the info, answer the questions, and be eligible for $200 in cash!!! It's fabulous!!! It's fun!! With all of the exclamation points, it's gotta be good!!! So c'mon! What are you waiting for?? Let's play here!!
    Thanks Colosseum Casino and Vegas Slot for being this November's sponsor! And congrats Sodax77 for being last month's winner. $200 has been added to your iNetBet account!!
    GONEGAMBLING'S JACKPOT
    Sign up at four of the best portals on the web and be eligible for a weekly drawing of a least $200. Participating portals:
    Got2bet
    GoneGambling
    Reviewed Casinos
    Wizard of Odds
    Check it out here!
    Return to Top
    And now for the humor......

    Three engineers and three accountants are traveling by train to a conference. At the station, the three accountants each buy tickets and watch as the three engineers buy only a single ticket.

    "How are three people going to travel on only one ticket?" asks an accountant.

    "Watch and you'll see," answers an engineer.

    They all board the train. The accountants take their respective seats but all three engineers cram into a restroom and close the door behind them. Shortly after the train has departed, the conductor comes around collecting tickets. He knocks on the restroom door and says, "Ticket, please."

    The door opens just a crack and a single arm emerges with a ticket in hand. The conductor takes it and moves on.

    The accountants saw this and agreed it was quite a clever idea. So after the conference, the accountants decide to copy the engineers on the return trip and save some money (being clever with money, and all that). When they get to the station, they buy a single ticket for the return trip. To their astonishment, the engineers don't buy a ticket at all.

    "How are you going to travel without a ticket?" says one perplexed accountant.

    "Watch and you'll see," answers an engineer.

    When they board the train the three accountants cram into a restroom and the three engineers cram into another one nearby. The train departs. Shortly afterward, one of the engineers leaves his restroom and walks over to the restroom where the accountants are hiding. He knocks on the door and says, Ticket, please."

    ha ha ha

    Return to Top

    THIS WEEK'S FORUM HIGHLIGHT
    Casinomeister's Forum
    -   Online Casinos
    -   -   Urgent: Do NOT deposit by Neteller until further notice

    Spearmaster 1st November 2004 03:46 PM

    Urgent: Do NOT deposit by Neteller until further notice

    Do NOT deposit by Neteller until further notice. Your transactions will appear to be rejected by the system, but the funds will actually be deducted from your account.

    There is no ETA for this problem to be solved at this time - and all they will do is apologize to you. No warnings were sent to customers, and presumably operators have not alerted their customers either.

    I will update you when I have heard that this problem has been resolved.
    Well, that was one hell of a mess. Read about it here.
    THIS WEEK'S NEWS
    PLEASING THE PLAYERS
    Advice on website content

    It is encouraging to note that the Vegas Partners Lounge online casino group is sufficiently interested in their potential and existing customers to ask for input on upcoming website revamps.

    Posting on a popular Got2bet forum, the group asked for straight-talking ideas and with the exception of the inevitable few off-at-a-tangent responses, there were some useful suggestions.

    One of the more thoughtful and practical responses in our view was this one, from which gambling website owners might draw inspiration:

    QUOTE
    1) Give us USEFUL information on the "about us" page. Most casino's "about us" page is either sorely lacking in useful information or altogether missing. The things we want to know are:

    - How long has the casino been operational?
    - Where is it physically located?
    - Where is it licensed?
    - What software type is it using?
    - What other casinos / businesses are partnered with it?
    - And most importantly, SHOW US the people in charge and provide an easy way to contact them. Give some real background on the owners / managers so that we may better relate to (and come to trust hopefully) them. Kudos to 32Red for doing the same.

    2) Bonus offers:

    - A variety (including a "no bonus" option) should be made available, and the current offers as well as all their T&C fine print should be made available clearly on the "promotions" page.
    - When making a deposit the available bonus choices ought to be brought up front and center. Ideally with a nice little menu where the player can examine the fine print for each offer and make their choice as best suits them. That way there are no surprises for either the casino or the player.
    - Make the T&C short and sweet. Put the important information at the top (wagering requirements, restricted games) and make it BOLD and obvious to the player that this is not simply "free money" but that there are some strings attached.

    3) Annoyances:

    - NO POPUPS. They suck, and any "gotta have it" type marketing information presented in them simply ought to be posted at the top/middle of the home page, NOT in a popup of ANY type.
    - NO "Download the casino software now?" popups. They are still popups, and these particular ones are even more annoying. As was said earlier, if I become interested in your casino, I am perfectly capable of clicking the "Download casino" link myself.

    4) More specific information about the available games:
    - Game variations available including minimum and maximum bets on each. UNQUOTE

    More comments here: http://www.casinomeister.com/forums/showthread.php?t=5938

    News courtesy of Infopowa news service. 
    More news here.


    Complaints? Kudos? Please let me know.

    Peace
    Bryan Bailey
    Webmeister
    Casinomeister
    me
    http://www.casinomeister.com