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9 July 2003
Issue #159
weekly
Dear Reader,
It's Wednesday, and today's newsletter is a day early. I won't be here tomorrow to publish it; Vortran and I are taking a break for a couple of weeks. We've decided to hang out on the Southern coast of Turkey and chill for a while. And yes, I'm bringing the rest of the family too.
Until then...
Absently yours,
Bryan
In this issue:
1. What's New at Casinomeister
2. Casinos You Ought to Join
3. This week's humor
4. Forum Highlights
Can't read this newsletter? Click here (or copy and paste this into your browser): http://www.casinomeister.com/newsletter.html#skip for the online version.
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| WORD FROM THE MEISTER |
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THE SUMMER FEST IS HERE!!!
Come join our five year birthday celebration with Jackpot Willi!! He is our host of the ongoing Bierfest, and you have the opportunity to win 10 LITERS OF LOCALLY BREWED BEER or $200, YOUR CHOICE!!! Open an account at the sponsoring casino, play the slots, and YOU'LL BE ENTERED TO WIN!!! Party time is NOW! Deadline 6 August!! |  |
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If beer and money ain't your bag then you can always VOTE FOR US!!! at the Gambling Online Magazine's Readers poll !. They're taking their annual readers' poll and you can vote for Casinomeister! Woo-hoo! What'll it be? Best Portal? Best Watchdog Site? Best Biergarten? Let them know here!
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Also, we have a new contest! Spot the Fake Casino! What you need to do is visit the Casinomeister site, and somewhere...SOMEWHERE there is a banner that will direct you to the phoney casino. You'll know it when you see it. Spot the fake casino and be eligible for a $100 cash prize! So far, around 30 people have found this. Will you be next?
And here are some of their comments:
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| lol, great ad! I thought someone hacked you for a minute |
| Very Very FUNNY! LMAO! I actually had to look twice to see if it was not a real casino! You never know these days! |
| NEW WEBCAST |
A new webcast is up! Topics include:
Scandalous Trademark Thievery!
Wager21 ~ Rogue!
3WGraphics ~ Shameful!
All this and more here.
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CONTESTS!
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Play Casinomeister's Scavenger Hunt! Find the info, answer the questions, and be eligible for $200 in cash!!! It's fabulous!!! It's fun!! With all of the exclamation points, it's gotta be good!!! So c'mon! What are you waiting for?? Let's play here!!
Thanks Trident Lounge for being this month's sponsor!
June's $200 Contest winner Karla LeBlanc from the US!! Way to go, Karla!!
"Who Wants to be a Casinomeister?"
"Who Wants to be a Casinomeister?" Well, who wants $200!! C'mon!It's fun!! It's cool!! It also challenges how smart (or stupid) you are. You can even play once a day if you like!! Thanks Havana Club Casino, our sponsor for this month! Check it out here.
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| GONEGAMBLING'S JACKPOT |
Sign up at four of the best portals on the web and be eligible for a weekly drawing of a least $200. Participating portals:
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Check it out here! |
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Casinomeister's newsletter is now available in three flavors: HTML, text, or AOL, (you are reading the HTML version). If you would like to update your settings, please scroll down to the bottom and you'll find a link to do so. Any problems, please let me know!
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2. Casinos you need to join!
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MUST JOIN CASINOS NEW CASINOMEISTER MEMBER!!! Let's give a warm welcome to Havana Club Casino for having what it takes to be a member of the Casinomeister crew. Check out their 83 cool games! You'd think you were in a Havana nightclub, being dealt by dealers with Spanish accents. You can almost smell the cigar smoke (or is that your breath) Seriously, they are offering $60 free with your first purchase of $50.
Are you a member of 7Sultans ? If not, why not? I am! And I'm a happy camper with their weekly tournaments and weekend specials. Check them out here!
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3. This week's humor
It's a little risqué, but it made me laugh out loud!
An elderly woman was looking for a pet to be a good companion and not much trouble.
The pet store owner suggested a parrot, showed it to her and guaranteed her it would be a wonderful companion.
The woman asked if it would behave if she took it to church with her on Sundays.
The owner said it shouldn't be a problem and that she could put him on her shoulder and he would stay there.
She bought the parrot and for the next week spent time getting to know him.
Assured that he spoke properly and was well behaved, she put him on her shoulder and went off to church.
Just as everyone quieted down and the sermon began, the parrot looked around, squawked and said, "It's goddamned cold in here!"
Everyone turned to look at her and she ran out of the church in total embarrassment! All the next week, she talked to the parrot explaining the necessity to remain quiet during church.
The parrot understood so she put him on her shoulder and went to church the following Sunday.
Once again, just as everything got quiet and the sermon began,the parrot squawked, looked around and loudly proclaimed, "It's goddamned cold in here!!"
And again the woman ran from the church. The next day she returned to the pet store and explained the embarrassing situation to the owner.
Since she didn't want to get rid of the parrot, the owner offered the following solution:
If the parrot does that again, grab him by the legs and swing him around 5 or 6 times and return him to your shoulder." "That'll work?" asked the woman. "Guaranteed!" exclaimed the owner.
So, the next Sunday she took the parrot to church and, sure enough, just as the sermon started, the parrot squawked, "It's goddamned cold in here!!" Without any hesitation, the woman grabbed his legs, swung him around 5 or 6 times and placed him back on her shoulder.
The parrot shook his head, ruffled his feathers and said, "Pretty fuckin' windy, too!"
ha ha ha
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4. Forum Highlights
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Author
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Message
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caruso
Full Member
Username: caruso
Post Number: 38
Registered: 01-2002
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Posted on Wednesday, July 09, 2003 - 12:51 pm:
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Angelciti paid me in full yesterday.
All aggrieved players, with legitimate complaints, will be paid in due course. There follows a
detailed report on 48 hours' activity.
This all stems from the Montreal meeting between Bryan Bailey (Casinomeister), Brian
Cullingworth (Jetset) and the two new people at Angelciti - Ricardo Del Sol, the affiliate
manager, and Wilson Lee, their Chief Operating Officer (I believe that equates to
"troubleshooter"). Ricardo and Wilson evinced a desire to resolve the matter, and
requested that Bryan re-submit all the claims, since all our information had apparently gone
missing. After everything had been re-submitted things must have started happening fairly swiftly
behind the scenes - I got an Email from Bryan telling me to expect word from AC, so I knew he'd
been up to something.
Ricardo emailed me, asking to have a chat, so I phoned him. I found him extremely professional and a
pleasure to talk to. He made it clear from the outset that this matter now WOULD be resolved, with
full payment of all the legitimate claims, as quickly as realistically possible. I was top of the
list (I suppose "he who shouted the loudest"), but all the other players would be
dealt with post-haste. In return, he asked that I report the facts of the satisfactory resolution to
the gambling public, so that it would be known that Angelciti had settled their outstanding depts.
This was an entirely reasonable and quite unnecessary request - I was always going to update. He
then asked me to choose my preferred payment method, telling me I'd be paid in installments. I
asked about all the other claims - how soon would they be resolved? He said that the company wanted
this finalized and out the way as soon as possible, and invited me to stay in contact with him as he
got through each case, so I'd be up to date myself on the continuing process after my own claim
was settled and would be able to keep the matter updated on the boards, in the event the other
players choose (incorrectly) not to do so - I'll certainly be doing this. At the end of
our conversation I was perfectly happy that the matter now would indeed be resolved, and I felt very
upbeat about the whole thing. When the vast majority of one's Got2bet telephone calls,
web chats and other communications tend to be with CS reps who are often non-native English
speaking, occasionally incoherent or just plain clueless (sorry, CS reps), to have a chat
with a no-nonsense and honest professional who knows his job is quite an uplifting experience.
I emailed him back yesterday morning, and he got back to me with another request for a chat. This
time it was to tell me that, rather than payment in installments, I'd receive the whole lot
within 48 hours if this was OK by me - which it certainly was. He was still anxious that the
resolution of the matter be posted in all the forums where it's been discussed, so for
simplicity's sake I directed him to the links in my initial post, suggesting he check the boards
out himself and possibly contact the webmasters of those sites carrying simple articles rather than
bulletin boards where I can post updates.
I then had a chat with Wilson; Wilson's another recent addition to the company, with them only
for a few weeks in fact, and he's basically been brought in in a "troubleshooting"
capacity, if I understand him correctly. I think this was a wise move on AC's part, as apart
from anything else I could tell he was another skillful, motivated professional who was clearly a
big factor in this happy resolution. Wilson was in fact a little bit aggrieved at what he perceived
as a…lack of acceptance of the good faith and promises to resolve the matter expressed in Montreal.
Apparently there was a "bouncing Emails" problem, most likely due to circumstances beyond
his control; also, he may have been perturbed by the fact that his request to "re-submit"
all our complaints was met by most of us with derision, and it was mentioned in the casinomeister
newsletter, next to Wilson's name.
I pointed out to Wilson that while I would probably have reacted in the same way in his shoes, he
needed to understand that for one thing, this matter had already drawn out over half a year with no
sign of any light at the end of the tunnel before he and Ricardo had come on board. People were
inevitably going to be HUGELY cynical of anything emanating from Angelciti at this point. If you add
to that the general enormous cynicism rife amongst players, and mediators too, when dealing with
online casino problems - I pointed out that there have been and are a hell of a lot of crooks in
this business, and many people have been burnt badly over the years - and you have a recipe for
little tolerance and the worst possible interpretation of the smallest glitch on the casino's
part. In short: Ricardo and Wilson were always going to be in for a rough ride on this one; neither
of them should feel too badly about any initial cynicism and the odd bit of bad press - they were
always going to be entirely exonerated in the final outcome, as they have been here, and will be on
all the settlements to follow.
My brief chat with Wilson over - which I concluded with more profuse thanks to he and Ricardo for
handling this matter so quickly and professionally - I checked my Email and found that the first
payment had been received. A minute later, the second one came through. Their stated time frame was
48 hours. Two minutes, in the end!
I make no apology for reiterating my regard for these two new fellows Ricardo Del Sol and Wilson Lee
at Angelciti; they said they'd do it and they did it - you cannot ask for more on their part.
Yes, I could have asked for rather more on the part of the management in the months leading up to
this, but not from them. They came and they sorted. Top marks, gentlemen.
I'm deliberately avoiding all the other credits due for the time being - that'll come when
we know all the other legitimate claims have been settled, and we can say a final goodnight to the
matter.
To the players with remaining unsettled claims: please make sure you have submitted ALL your
information to Bryan Bailey (casinomeister). I believe ONE player hasn't even provided
his name! If your information is incomplete then your case will not be settled. I think Bryan is off
on holiday right now, so things may be put on temporary hold if you haven't got your stuff
through. That'll be nobody's fault but your own, I'm afraid. For the players who now
start to receive their money, it'd be great if you can post about it here.
Who'd have believed it, eh?
And, since this is CM, I will add just one relevant credit:
Thanks, Bryan.
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Resolution at last. Check it out here.
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Complaints? Kudos? Please let me know.
Peace |
Bryan Bailey
Webmeister
Casinomeister
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http://www.casinomeister.com
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