Gone to the dogs Shocking Video of WillHill Wanting KYC for CASH win collection!

[dunover]

If you haven't seen this, it shows the state of UK gambling scene in clarity. Shocker!

 

[RichyJ75]

Absolutely shocking and disgusting. The state of the industry hits a new low and hardly inspires anyone to enjoy winning in fear of the grief of getting your payout.

 

[Mr_Slot5]

I watched the video, the presenter is right. The regulator is essentially letting casinos become a law unto themselves with regards to withholding payouts.

It's something that needs addressing urgently and I've no idea why it isn't being. The thing is it was completely and utterly obvious to anyone with half a brain that this would result from the actions of the regulator.

 

[slot_zombie]

Sucking all the fun out of online is all they care about.

Honest, winning punter getting shafted? Couldn't care less.

 

[dunover]

They were more concerned with harvesting his details - the reasons are obvious. He was a substantial winner so wanted to share them presumably with some kind of bookies watch list and to check he didn't have an online account which they could then 'manage' by closing or imposing £1 bet limits etc.

 

[jasonuk]

To try and piece together some of the more subtle information here:

• The first bet (denoted by the CCTV, timed 1230hrs) would be the "two tennis matches and a football match" quoted in the commentary - ballpark £750 staked for £6000 £5500 win.
• The second and third (denoted by the betting slips, timed 2049hrs and 2054hrs same day) relate only to the two tennis matches (Safiullin-Jarry, Berrettini-FAA) - £640 staked for £2443, then £1000 for £4009 five minutes later.

All the legs won, so the total of roughly £2400 wagered yielded a little under £12500.

So there's obviously a Customer Due Diligence (CDD) problem here - the customer has placed 3 £500+ bets in the space of 9 hours, of which two are minutes apart. If the second didn't trigger alarm bells, the third absolutely should have - it's the kind of thing they've been clobbered for before (as discussed in the video analysis).

While the video doesn't question the motives of the customer, there's quite a few potential red flags here - visiting the UK (non-resident, no UK bank account), has thousands of pounds in cash to hand, and is wagering substantial amounts on sports.

I expect syndicate play and money laundering would look very similar to this behaviour - so even if the customer is completely innocent, it's enough of a concern that you'd expect it to be checked.

They were more concerned with harvesting his details - the reasons are obvious. He was a substantial winner so wanted to share them presumably with some kind of bookies watch list and to check he didn't have an online account which they could then 'manage' by closing or imposing £1 bet limits etc.

I think there's two angles to this - they obviously want his details for blacklist purposes - whether finding his online accounts (if any) or trying to link him to other members of the syndicate (if any).

But given the blatant CDD failures, they're trying to cover that up also - remember that they've taken the bets and paid out £5500 without identification. So if he's betting on someone else's behalf they have no comeback, and if it was money laundering then WH have got a real headache on their hands.

If they were purely asking for identification then I wouldn't consider that unreasonable (but similarly should have been asked at the time of bet placement) - but I strongly suspect that would have been the first step and they would have demanded bank statements and other sensitive personal data... anything to weasel out of paying the remainder.

The staff calling the police multiple times was disgusting though - blatant intimidation tactics to rectify their own mistake.

 

[dunover]

To try and piece together some of the more subtle information here:

• The first bet (denoted by the CCTV, timed 1230hrs) would be the "two tennis matches and a football match" quoted in the commentary - ballpark £750 staked for £6000 £5500 win.
• The second and third (denoted by the betting slips, timed 2049hrs and 2054hrs same day) relate only to the two tennis matches (Safiullin-Jarry, Berrettini-FAA) - £640 staked for £2443, then £1000 for £4009 five minutes later.

All the legs won, so the total of roughly £2400 wagered yielded a little under £12500.

So there's obviously a Customer Due Diligence (CDD) problem here - the customer has placed 3 £500+ bets in the space of 9 hours, of which two are minutes apart. If the second didn't trigger alarm bells, the third absolutely should have - it's the kind of thing they've been clobbered for before (as discussed in the video analysis).

While the video doesn't question the motives of the customer, there's quite a few potential red flags here - visiting the UK (non-resident, no UK bank account), has thousands of pounds in cash to hand, and is wagering substantial amounts on sports.

I expect syndicate play and money laundering would look very similar to this behaviour - so even if the customer is completely innocent, it's enough of a concern that you'd expect it to be checked.


I think there's two angles to this - they obviously want his details for blacklist purposes - whether finding his online accounts (if any) or trying to link him to other members of the syndicate (if any).

But given the blatant CDD failures, they're trying to cover that up also - remember that they've taken the bets and paid out £5500 without identification. So if he's betting on someone else's behalf they have no comeback, and if it was money laundering then WH have got a real headache on their hands.

If they were purely asking for identification then I wouldn't consider that unreasonable (but similarly should have been asked at the time of bet placement) - but I strongly suspect that would have been the first step and they would have demanded bank statements and other sensitive personal data... anything to weasel out of paying the remainder.

The staff calling the police multiple times was disgusting though - blatant intimidation tactics to rectify their own mistake.

That's the whole point - they took £5500 without ID! So they were stuck between devil and deep blue sea as they say. The guy sounded English, as if he was born or raised in the UK. I must admit, that's the only doubt I had - 3 similar bets on obscure tennis games etc. could also indicate some kind of match fixing.

 

[Jono777]

Rigged slots here, rigged slots there, rigged slots everywhere.

Now I come online to read of rigged Tennis matches

 

[jasonuk]

That's the whole point - they took £5500 without ID! So they were stuck between devil and deep blue sea as they say. The guy sounded English, as if he was born or raised in the UK. I must admit, that's the only doubt I had - 3 similar bets on obscure tennis games etc. could also indicate some kind of match fixing.

They took £2400 and paid out £5500. It's possible there are multiple CDD failures here - not only for placing the bets initially, but for paying out the first ticket as well. Anyone who has watched the Steven Bridges card counting series will know how manipulative venues can be at refusing to pay out despite being under a CDD or reporting limit - because they obviously want his details to circulate on an internal blacklist.

I wouldn't say they were obscure, ATP Cincinnati was one of the tournaments immediately before the US Open with a prize pool of $7.6m - despite being an ATP1000 event it featured every male player ranked in the top 10. It would need to be a lot more obscure to get into match fixing territory.

 

[dave1888]

Caan is excellent and firmly on the punters side. Been following him for a couple of years now.

 

[Webzcas]

Just started watching this video and aside from my absolute disdain to what has become of the gambling industry in the UK, I had to pause to comment on this



@dunover you have been told time and time again to get your feet with your dirty shoes off the chairs!

 

[Webzcas]

Just finished watching this. This is akin to a Casumo SoW experience on a lot of steroids. WOW!

 

[syko slots]

I saw this the other day, its so wrong what they did, the police shoukd of told them to stop wasting their time.. im sure they were called 2 or 3 times...