- Joined
- Jun 25, 2010
- Location
- California
Sorry, but my eyes are bleeding when try to read that. Too much paragraphs with no....
A little over the top, but fair enough. I'll make more paragraphs next time.
Sorry, but my eyes are bleeding when try to read that. Too much paragraphs with no....
If the cashout was fixed at 4.5K that'd be fine but if it's something like 20x that's ridiculous. I did read the T&C and it states it's 4500 but that's where it gets weird - The bonus is up to 750. That means that with a deposit of $250 one could have a bankroll of 1K. Max cashout of that would be 4.5x bankroll. Don't you find this odd? To wager such amount of money you'd have to play with big bets which tends to end in either a bust or a positive balance of several thousands - probably exceeding 4.5K.
Yeah so like I wrote, 4500 max. cashout is not bad for small depositors, but if you deposit big sums then 4.5k is a joke, for a $250 deposit it's less than 20x. And 20-25x max cashouts are a huge joke.
Clearly designed to screw small depositors over, and why not big depositors too! Thing is all RTG games have two random jackpots in them. If you deposited a $25 to have a lil bit of playtime and hit a 5K random jackpot, the casino can just confiscate over 90% of that jackpot because of these BS T&C's.
Yes you are right.
The point is another:
RB has T&C`s. If you can live with them play them. If not take another casino.
Or play RB without a bonus. In the forums is another thread about bonuses and if the time is over for these.
Every casino has different T&C`s. Read them and if you don`t like them go to the next casino.
Hi spintee,
The offers should be available all three days. even though you claimed them the previous two days, that should not affect anything. Can you recall the time you logged in to claim the offer. It could have something to do with server time and when the promo was set up to end. I will have to look into this for you.
Anxiously awaiting your reply!
Regards
Jason
Hi Dunover,
Sorry about this error which you received. I have my guys working on this for you. We have updated your banking profile and this should be resolved.
In the meantime, I matched your last successful deposit with a 100% match.
I looked into your game play and I see that the games were a bit harsh, maybe you can look at a few game suggestions below and wo know, maybe they can held in a cashable balance. These are just suggestions and I can't gaurantee that you will break the bank on them.
Ghost Ship
Triple Twister
Aztecs Treasure
Pay Dirt
Give these a punt and let's see. Don't come hunt me down if they don't work out for you.
Regards
Jason
I know I asked the question "What is the purpose of a bonus". My understanding of a bonus is to incentivise a player for their loyalty as well as to allow for more game time.
In the past, I have advised my VIP's to rather not accept match offers due to limitations and restrictions but that I would rather reward them with freebies based on their past activity. To be honest, 99% of the guys opted in for that option.
Bonuses are headaches. I don't punt that much but when I do punt, I NEVER accept a bonus. # 1 reason is that I play Blackjack and # 2 reason is, I know that bonuses are in favor of the house.
Cheers for that, 4 minutes at minimum stake and gone lol....! I wasn't getting at receiving a ND chip just saying the deposit issue is present. As you honestly point out the bonuses are massively in the casinos' favour where RTG are concerned as their RTPs are clearly much lower than other software. If Netent or MG offered the bonuses RTG casinos do, they'd be bust in a week!
Players just need to remember why RTG bonuses appear so 'generous' compared to other software. There is a reason for it which I can skip by asking regular RTG players to compare their 'bust' deposits to those with which they cashed out with.
When players come on here and say 'I have made 40 consecutive deposits at X or Y MG or Netent site without a w/d'..... I am automatically sceptical as I will be 99% sure from my own experience that this will be down to their lack of discipline to w/d at a realistic profit instead of playing until bust.
When players say the same about RTG sites, I will 99% believe them.
Hi spintee,
Thanks for the confirmation, this is really strange as I have checked the coupon sets (rules) and even server time wouldn't of affected this as you are in the UK so you are ahead of the server time.
I have just checked your account and I see that you were successful in claiming it on the Sunday.
The transaction dates and times are as follows:
8/7/2015 8:00:48 AM 1663999 Coupon redeemed WILD1 (2 of Unlimited)(10 free spins)
8/8/2015 8:56:09 AM 1683228 Coupon redeemed WILD1 (3 of Unlimited)(10 free spins)
8/9/2015 3:57:02 AM 1697439 Coupon redeemed WILD1 (4 of Unlimited)(10 free spins)
Let me know.
Regards
Jason
Well blow me,
You are right I used it in the morning, So wonder why the others 2 showed? or can you use them all across the 3 days? like used each one each day? You must be able to as they showed and the other did not,
Had a couple of deposits on the 2nd it shows as well, I do hate the way alot of sites use that method, the month and day is switched around, instead of the 02/8/15 you get 8/02/15 I think this is a U.S Way
The logical way is to have units of measurement in ascending/descending order. I.E. marathon completed in 2:34:15 (2hrs 34 mins 15 secs) or a horserace over 1mile, 3 furlongs and 50 yards.
So the logical date is day/month/year.
Which is why the rest of the world has it that way...
Hi Jason
first thank you for managing my withdrawal
I am green VIP level now. How much do I have to deposit to jump one step up (I think it`s red level)?