I am a verified user @ noxwin , i already had made a withdrawal with 400€ without any problems from this casino. Now after some months ive decided to play again there and deposit 30€ , had some luck with tunderstuck 2 and win 1800 euro. I made my withdrawal on 06.03. Until now i dont have received my win. About 2 hours ago i try to login and contact the support again , and what happens ? Yes , my account is closed !!!! I dont even have received 1 mail from this casino in this case. Im shocked how a casino can act like that. I hope a statement from the Casino will come hopefully. Guys in the meantime until this case is cleared i would NOT recommend to anyone play here if you want to see you winning. Seems this casino is broke.
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Here a text Chat from Support some days ago :
Teodor
Hello vidoslav ********, thank you for contacting us! How can we assist you today?
vidoslav ********
Hello
Teodor
hi
vidoslav *********
i just want to ask if there is any News about my withdrawal .. ist now more then 48 hours and i am a verified user
Teodor
sorry
not yet
unfortunately
it is in thepayment department and they will process it as soon as possible
unfortunately i cannot speed it up
vidoslav ***********
ok thank you
bye
Dear vidoslav *********, thank you for contacting us! How may I help you?
06:38 PM
vidoslav *********
hello , can you Forward me to a noxwin Supervisor please
Mila
Please write an email to support@noxwin.com and we will forward it
vidoslav *********
can you tell me why i dont receive a mail today ... Kris told me today i will receive from managment
i know you try to fool me since days .. no reaction from your side
everytime i hear just .. you will receive a mail today .. but nothing !! why are you try to scam People ?
Mila
May i learn please your problem?
Yes, i see your account is blocked.
Unfortunately it will remain blocked.
vidoslav **********
Yes but why ?
Give me a reason .. Im a verified User
i Made a lot of Deposits and already some withdrawal
Noxwin isnt a scam Casino like some other.. im shocked why you try to steal you users winnings ?? And dont give any reason .. not even one mail !!
So I will not get an answer? You simply close accounts from your costumers who win anything here , did I understand correctly?
Mila
Unfortunately your account will remain blocked, we can't help you in this issue.
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Here a text Chat from Support some days ago :
Teodor
Hello vidoslav ********, thank you for contacting us! How can we assist you today?
vidoslav ********
Hello
Teodor
hi
vidoslav *********
i just want to ask if there is any News about my withdrawal .. ist now more then 48 hours and i am a verified user
Teodor
sorry
not yet
unfortunately
it is in thepayment department and they will process it as soon as possible
unfortunately i cannot speed it up
vidoslav ***********
ok thank you
bye
Dear vidoslav *********, thank you for contacting us! How may I help you?
06:38 PM
vidoslav *********
hello , can you Forward me to a noxwin Supervisor please
Mila
Please write an email to support@noxwin.com and we will forward it
vidoslav *********
can you tell me why i dont receive a mail today ... Kris told me today i will receive from managment
i know you try to fool me since days .. no reaction from your side
everytime i hear just .. you will receive a mail today .. but nothing !! why are you try to scam People ?
Mila
May i learn please your problem?
Yes, i see your account is blocked.
Unfortunately it will remain blocked.
vidoslav **********
Yes but why ?
Give me a reason .. Im a verified User
i Made a lot of Deposits and already some withdrawal
Noxwin isnt a scam Casino like some other.. im shocked why you try to steal you users winnings ?? And dont give any reason .. not even one mail !!
So I will not get an answer? You simply close accounts from your costumers who win anything here , did I understand correctly?
Mila
Unfortunately your account will remain blocked, we can't help you in this issue.