I have no idea where to start with it.
I got nowhere with them.
They do not do outside arbitration.
I am not sure what more I can do.
I still have the debit card they got all bent out of shape over.
And all the proof of proof I sent them emails chats logs etc.
They just will not deviate from the path they decided very early on.
Even the letter they claimed the bank can give me seemed very exact and strange.
I am sure there is probably so much GDPR issues involved in their requests too that they really should have their arses booted for that alone.
I actually really enjoyed playing there and never had any hassle till that point...
I haven't even done the angry review thing or anything as I did genuinely have no bother till that happened...it was all very odd and mean
Was not good enough
I got nowhere with them.
They do not do outside arbitration.
I am not sure what more I can do.
I still have the debit card they got all bent out of shape over.
And all the proof of proof I sent them emails chats logs etc.
They just will not deviate from the path they decided very early on.
Even the letter they claimed the bank can give me seemed very exact and strange.
I am sure there is probably so much GDPR issues involved in their requests too that they really should have their arses booted for that alone.
I actually really enjoyed playing there and never had any hassle till that point...
I haven't even done the angry review thing or anything as I did genuinely have no bother till that happened...it was all very odd and mean
To clarify also it was ownership of the card that was retired...which I proved l had...it was a mess after being in the bin but it had all the stipulated things on view like hologram, name, number etc...Hi You know you can take your case further right? If all they need is proof that you are who you say you are then that can be solved.
Was not good enough