SlotGrinder
Senior Member
- Joined
- Jan 8, 2016
- Location
- England
I was a noob but I had a bad experience of taking a bonus every day and failing but maybe I left a few pence in each time . Anyway one day I deposited again with a bonus and I won quite big from £50 up to £2k or something . So I went to withdraw and noticed I wasn't able and so I asked CS how much wagering was left and it was £10000s because every bonus I had ever taken had WR left and they were all queued up !! I don't know if I could have forfeited the old ones or not . As I said I was pretty new to bonuses so I didn't really know what was going on . Somehow I eventually managed to withdraw £2500 and they asked KYC which took a week to process . I even went to the local shop since they know me there and I had my ID and obvioulsy over 18 etc They rang the customer support people but they couldn't do much to speed up the process . Overall I wasn't super impressed but they're probably fine and trustworthy at least