did anyone get these freespins cause i didn't.
Hi,
Sorry the Free Spins will be added tomorrow.
Thanks
Phil
Nope, nor a deposit bonus which I was actually looking forward to!
I had a first go in a while and had a 100 withdraw on the 29th, I nether contact CS or the rep, Due to the weekend and new year and all that, I said to my self I will give it till Tuesday as back to normal working hours, Well earlier just a few minutes after thinking that and checking the state on withdraws across a few sites I received the skrill email
Payment from Dr, On a Sunday and new years day, I think I read that can take 3 days now with the new rules, If they pay wiithen the 3 days than I be more than happy to play as long as I know its only 3 days max,
Any way touch wood things are picking back up
Don't think so. My girlfriend withdrew £1347 just gone midnight last Friday (20th) been told today it is their standard practice for processing to take a full5 WORKING days. So at earliest it won't be processed until a week later. But reading previous posts I think that would be too much to hope for. She also withdrew similar amount from Red Queen on Sunday night and it was processed early this morning. The review for this casino is misleading as when we read the review for this casino , Dr Vegas looked a decent site and as she was told this is their standard processing time I think the review here should be updated to reflect this unbelievably long time to even look at the withdrawal so customers are not misguided. Personally, I do not understand why a casino would do this as all the time they are hanging onto your money you are not depositing again and we definitely will never play here again.
I do not think this will be resolved by Friday, but we shall see!!
Is she new to the site?
New players can take abit longer, This is to make sure payments go in etc, I totally agree with the reviews on a good few sites but they are getting updated on the constant, With the minions data etc, I had a withdaw not long ago again and was in my bank pretty sharpish like 2 days.
You have nothing to worry about as if your girl is legit than you will be paid,
Hi!
I think that's not normal there with the delays.
Today is the 5th day after my withdrawal and it's still in pending ... grr!
My account is verified long time ago.
But 5 days ... with NETeller???
NOT normal!
Signed up here the other day went to withdraw 320 to get told there is a 5 day pending manual withdrawal, then afterwards the usual time to bank account.
Needless to say it will be the last time there too much competition in the marketplace to be waiting around that long. Oh but in the meantime I can reverse it if I want yeah right!
Hi,
Sorry the Free Spins will be added tomorrow.
Thanks
Phil
Phil I not happy here, I always put a good word in for your site, I had a small depo the other day and only depo any where for a long time, well as I been so busy I not had the time to play so had a shoot a few times when get in, went to play out this morning and bonus was near 2 grand with 12 mins left to play, Now live help stated they cannot do anything but oferd me 10 free spins,
After I promote your site free with no commision and a reguler player than 10 free spins is an insult,not only that when I went to play a few time it was down for maintenance, so where is that time gone.
I been so busy here, yes I agreed to the time frame but god is it a small time frame,
You have a good site there but sort out the stupid 24 hrs claim or spend, Not even a complain about live help as there nice and polite bt they have no say,
I have not been right recently in my self and ever thing I do just turns wrong feking way,
I hope your well and any one reading this is on a winner streak.
I speak soon
Tee
The least they should do is give you another 24 hours playthrough because of the down time. Not very sporting, I have to agree.
I total agree, I did agree to the terms but terms did not state there will be down time, and that down time was the only few minutes gong spare, I remeber a thread some time back about how long a bonus should last.
They have no say (chat hosts) on this site, in all fairness I was lucky to get 10 free spins, very good site in my eyes for small rollers, what they need is a good manager. I can not even moan that they have shit customer service as every time there quick all polite and compared to 99% of sites they are on the ball, just that the boss do no give them any balls to do a good job.
I know Phil will do what he can if he still about but thats not the point here, I just wish sites would make them user friendly, they are still going to rake in the cash but at the same time keeping players happy
I wish you luck if having a punt
I not even gong to bother