heidisue76
Dormant account
- Joined
- Mar 9, 2008
- Location
- new york
Hey guys,
I know I haven't posted in awhile, but I just have been so irritated, that I was afraid if I posted something, I would say something I would regret. Anyway, saying nothing hasn't gotten me anywhere, so I guess it doesn't matter. I was wondering if anyone has had problems at this is vegas? I have lost over $15,000 in less than a month betting pennies on a machine. That's not the issue though. I have e-mailed support at least 12 times with absolutely no response at all. I get no comp points, no bonuses, nothing. I got a 5% cashback on my losses, which totaled $600. That's how much I lost, lol. I'm just so upset by all of this. I've talked to support, and all they tell me is that my e-mails have been sent to management. I can't even get a person to tell me why I get no promotions at all. I guess it's my fault for playing there, but they were always a good casino before. I've tried to tell them, I would have had between 300 and $400 by now in comp points alone, for all the wagering I have done. Nobody wants to talk to me. I haven't gotten one word from anybody there in 5 weeks. I know the machine is random, and has a high variance, but that's a lot for anyone to lose, betting pennies. I just can't believe, being the reputable casino that they are, that nobody even cares enough to give me one response to my e-mails.
Heidi
I know I haven't posted in awhile, but I just have been so irritated, that I was afraid if I posted something, I would say something I would regret. Anyway, saying nothing hasn't gotten me anywhere, so I guess it doesn't matter. I was wondering if anyone has had problems at this is vegas? I have lost over $15,000 in less than a month betting pennies on a machine. That's not the issue though. I have e-mailed support at least 12 times with absolutely no response at all. I get no comp points, no bonuses, nothing. I got a 5% cashback on my losses, which totaled $600. That's how much I lost, lol. I'm just so upset by all of this. I've talked to support, and all they tell me is that my e-mails have been sent to management. I can't even get a person to tell me why I get no promotions at all. I guess it's my fault for playing there, but they were always a good casino before. I've tried to tell them, I would have had between 300 and $400 by now in comp points alone, for all the wagering I have done. Nobody wants to talk to me. I haven't gotten one word from anybody there in 5 weeks. I know the machine is random, and has a high variance, but that's a lot for anyone to lose, betting pennies. I just can't believe, being the reputable casino that they are, that nobody even cares enough to give me one response to my e-mails.
Heidi