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Thread: How long is long enough to wait for a withdrawal?

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    How long is long enough to wait for a withdrawal?

    I would love to see my withdrawals with 24-48 hours. Being an impatient person this time limit suits me fine. When it gets in the territory of 72 hours or more I start getting nervous.

    Right now I am at 9 days and counting with one one casino and at 14 with another. I have made contact via email, live chat, and finally through CM with the casino managers.

    Right now I am still in limbo. What do you consider reasonable? Obviously 9-14 days is NOT reasonable!



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    May I ask who are the software providers of these casinos and how long does it state on their website cashouts usually take?



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    The one pending for 14 days is with Shark Casino. They send eChecks unless you call them and request a Neteller withdrawal. This is for US players only and I just found it out. I called them to make it through Neteller a week ago and was told them didn't have anything to do with withdrawals. Steve has been working on this for me.

    Today my withdrawal requested on 12/13 was posted to my checking account. I have another one pending since 12/15.

    Their web site states this for eChecks:
    Use our electronic check service just like your paper checks. Fill out the required information and we send it to your bank to be processed like a paper check, only electronically. It's direct deposits made easy for U.S. based customers. Your account will be funded instantly!
    Note: My docs have been on file with them for sometime so that isn't an issue.

    The other one is Hype. They normally were taking 24 to 48 hours to process their withdrawals. Then it has gotten into the 10 day range. Again I have contacted the casino manager through CM. I keep emailing support and get a form letter response they will answer me within 24 hours. That period passes with no response. I talk with live chat and they tell me accounting is closed.

    This is Hype's policy. It is sort of ambiguous.
    At Hype we thrive on achieving the highest level of satisfaction for all players and we are committed to our players receiving their winnings as fast as possible.

    You can cash out at anytime through our banking interface, just click the 'Cashier' button and follow the prompts.

    Your winnings will automatically be paid back to your original purchase method where possible.

    For further information on how to receive your winnings please contact customer support.
    Hype gives you the option to have your withdrawals paid to Neteller. That is the one I have requested. With Hype it is 5 days and counting. I have 11 withdrawals pending with them. That is the oldest right now. The last withdrawals I received from them took 5 and 9 days.



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    IMHO: Cashouts to NETeller (for established players) should take no longer than 24 hours. (Yeah right, in my dreams.) 24 - 48 hr is ok. After 3 days I start getting anxious. By 4 days I'm ill as a hornet. I can see no reason to take that long to process payment to someone's NETeller account. A deposit takes 2 seconds, and yet withdrawals take days?? Come oooonnn....

    I'm waiting on my first withdrawal at Hype. Unfortunately, I didn't send documents right away. No telling when my measley $400 will show up. They're losing money, because I won't deposit and play there till I get my withdrawal. And even though I like their cute little games, I don't like waiting more than 3 days for a withdrawal, so I may not play there again.

    Shark has been mentioned a bit too often for comfort lately. Not sure what's going on there, but I'm staying away. Heck, I'm taking a break from RTG altogether.

    Hope you get your withdrawals soon.

    Casinos are you listening?? It shouldn't be like pulling teeth for a player to get a withdrawal processed!!
    The trust of the innocent is the liar's most useful tool. -- Stephen King



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    Ive been waiting 5 days for trident lounge,not acceptable,neteller deposit in seconds,then they make you wait.



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    To answer your question - I think anything above 48hrs for it leaving the casino and on the way to you is scandalous.

    With the WagerWorks lot, if you withdraw back to your debit card - it's instant. Now, that's not to say you get your money instantly (as UK banks take three days to show the amount back in), but it's "left" the casino instantly if that makes sense? I've never withdrawn to Neteller - can anyone tell me if this is instant at WagerWorks also?

    The same can be said for CryptoLogic. If you withdraw on your debit card - it instantly gets processed and arrives in three days. Again - I've never withdrawn to Neteller so I don't know.

    Whilst I'm here - I've got another question

    If you withdraw from 32RED to Neteller, and it's flushed or cleared the 'reverse' period - is that the same as a debit/credit transaction - and you have to wait for it to be manually processed? When it is manually processed, does it arrive in your account immediately? I've got a problem at the minute (that I'll save for another time!) - but was just wondering how that works as I've only ever used debit cards in the past.

    Is this the same for all MG casino's?

    I'm trying a different bankroll method this year (call it my new year resolution ) - and it involves depositing 'cash' - whilst building up a bankroll in Neteller... If I ever get the casino's to comply, I'll let you know how it goes!!!



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    Well I am no longer playing anywhere until I have all my withdrawals in my Neteller. I am depositing now from my debit card since all my money is in those withdrawals. It is over 11k!!!!!! That is probably why I haven't seen it yet.

    So I will boycott until it is all paid to the penny. No more screenshots for me for a while.

    Happy New Year!



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    I have been waiting since the 27th for a cashout from Villento (the cashout was actually made on the 26th). Kind of annoyed/worried as they've always been fast in the past. Was going to email or hop on live chat sometime today, but ended up travelling to do some shopping and then gambling at our B&M casino.. haven't been home long and figure anyone from that department will be off now until Tuesday anyways.

    Like an idiot I gave them a few hundred back via instacash too, but they aren't getting another red cent until I see my money and to be honest, I might not play at all for a while. I don't get why casino's believe it's acceptable to keep a player waiting for 4+ days when deposits take a few seconds. Withdrawls should take less than 12, but MAX 48 hours and if its going to take longer than 48 hours the casino's should get off their butts and send an email explaining why.



  9. The Following User Says Thank You to jenn1381 For This Useful Post:

    Addisyn (30th December 2006)

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    I don't get why casino's believe it's acceptable to keep a player waiting for 4+ days when deposits take a few seconds. Withdrawls should take less than 12, but MAX 48 hours and if its going to take longer than 48 hours the casino's should get off their butts and send an email explaining why.
    Couldn't have said it better myself Jenn! I would love to know the reason my withdrawals are sitting. After all the longer time they take to get my money back to me the longer it will be before they see anymore of it!

    Don't call! Send money!



  11. The Following User Says Thank You to Addisyn For This Useful Post:

    jenn1381 (30th December 2006)

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    Angry VILLENTO VERY SLOW TO PAY

    I deposited $50.00 via Echeck on the 21st withdrew $500.00 sameday Via ACH.

    Told I had to wait 7 days until the $50.00 was received by the casino.

    Echeck is processed by Citadel, The $50.00 left my bank account already, plus I believe the casino receives the money upfront from citadel.

    I have to wait 7 working days? for the $450.00 I won?

    I am totally sick of this. I will not play there until this policy changes.



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