brutaldeluxe
Full Member
- Joined
- Jul 26, 2005
- Location
- UK
Received a letter via snail mail from 888.com saying oooh new casino bla la la we are offering you a special bonus of up to $100
(Bold in original letter)
OK so i go on the website and sure enough seems there is a july promotion of 50% up to $100 bonus match.
Hmmm ok check the bonus policy, which playthrough would this fall under ?
The welcome ? Others ? 88 ? I'm unsure so I bring up a live support to ask.
I ask him about the playthrough on the July Bonus.
He says yes I see you are eligible for a $20 bonus on your next deposit and it was 20 times if via credit card etc and 50 if via neteller or something etc.
I say oh I received a letter saying I was offered a bonus of UP TO $100
That's the clever wording, UP TO. The bonus offered depends on the player activity he tells me. Riiiiiight then. So looks like I have no idea of knowing exactly what this bonus is.
I could have deposited $200 thinking I would get a $100 as the promotion and letter certainly seems to imply but via some clever wording they could give me a bonus of $1 and it would remain consistent with the letter I received. I think that is rather misleading and am glad I asked live support first and found this out before depositing anything.
Hopefully other people won't end up depositing $200 thinking they are getting a $100 bonus to end up with only a fiver. Pretty misleading and deliberately vague letter that I though, poor show. Especially as the letter starts out with the usual bullshit of "as a valued casino on net player" etc etc.
(Bold in original letter)
OK so i go on the website and sure enough seems there is a july promotion of 50% up to $100 bonus match.
Hmmm ok check the bonus policy, which playthrough would this fall under ?
The welcome ? Others ? 88 ? I'm unsure so I bring up a live support to ask.
I ask him about the playthrough on the July Bonus.
He says yes I see you are eligible for a $20 bonus on your next deposit and it was 20 times if via credit card etc and 50 if via neteller or something etc.
I say oh I received a letter saying I was offered a bonus of UP TO $100
That's the clever wording, UP TO. The bonus offered depends on the player activity he tells me. Riiiiiight then. So looks like I have no idea of knowing exactly what this bonus is.
I could have deposited $200 thinking I would get a $100 as the promotion and letter certainly seems to imply but via some clever wording they could give me a bonus of $1 and it would remain consistent with the letter I received. I think that is rather misleading and am glad I asked live support first and found this out before depositing anything.
Hopefully other people won't end up depositing $200 thinking they are getting a $100 bonus to end up with only a fiver. Pretty misleading and deliberately vague letter that I though, poor show. Especially as the letter starts out with the usual bullshit of "as a valued casino on net player" etc etc.