Betsson group - Baptism by Fire

**Casinomeister** · 3rd February 2012, 01:04 PM

Let's welcome the Betsson Group of casinos into the Baptism by Fire section here:
http://www.casinomeister.com/accredi...sinos.php#fire

They're been around for quite a while. In fact Cherry Casino was once an accredited casino back in the day, but fell off the radar screen when they had a change of personnel. Well they're back.

They run NetEnt software - which received the Meister Award 2011 for Best Software Supplier Award

If you have any issues, suggestions, or questions, please contact the casino rep here:
http://www.casinomeister.com/forums/...asinoeuro.html

**mattsgame** · 3rd February 2012, 01:07 PM

Great to see them back on board

Never had or heard of a bad complaint about them thus far.

**BBKPoker** · 8th February 2012, 12:27 AM

Fantastic group, enjoyed them for a long time and wondered why they weren't here long ago.

**Emmeline** · 8th February 2012, 04:43 PM

FYI: At Betsson casino my withdrawal was still reversable after 52h+. I have not used or checked it before. I guess this will not be of any major concern when it comes to accreditation, but not much going on in this thread

To long IMO anyhow.

Cheers
Emme

Edit: Was I supposed to contact rep about any issue (or every), hmm sorry if so I may have misunderstood.

**Emmeline** · 8th February 2012, 04:56 PM

Well, I'll compensate by saying that Betsafe, now a part of the Betsson group, is nothing but great. Never had a problem and MB payment within 12 hours often much quicker

**CasinoEuro** · 8th February 2012, 05:19 PM

Originally Posted by Emmeline

FYI: At Betsson casino my withdrawal was still reversable after 52h+. I have not used or checked it before. I guess this will not be of any major concern when it comes to accreditation, but not much going on in this thread

To long IMO anyhow.

Cheers
Emme

Edit: Was I supposed to contact rep about any issue (or every), hmm sorry if so I may have misunderstood.

Hello Emme,

The aim is to pay all of our withdrawal within 8 hours, at the moment our average time for paying out withdrawal is at 20 hours and the main reason for that the average withdrawal time is at 20 hours is due to that the payment team are a bit understaffed at the moment and that the rules for requesting documents have changed and become more stricter. We are taking actions to decrease the average withdrawal time to an level of 8 hours.

Best Regards
Mårten - Betsson Group

**Cogge** · 8th February 2012, 07:03 PM

Hi,

I received 10 free spins on Mega Fortune by Betsson today (sadly I won nothing), but I noticed that I only got 10 bet lines out of the maximum 25. Usually Netent casinos give out free spins with min bet level, min coin value and max bet lines so players get to test the game.

Just wondering if it's your standard approach to lower the bet lines?

Also, another question, is it possible to win the jackpot on Mega Fortune when playing free spins (that you give out, not the in game 3xScatters free spins).

Cheers,

**Greigssy** · 8th February 2012, 08:49 PM

Originally Posted by Emmeline

FYI: At Betsson casino my withdrawal was still reversable after 52h+. I have not used or checked it before. I guess this will not be of any major concern when it comes to accreditation, but not much going on in this thread

To long IMO anyhow.

Cheers
Emme

Edit: Was I supposed to contact rep about any issue (or every), hmm sorry if so I may have misunderstood.

An update on that 52 hrs pending period.I asked chat how long it took and they informed me usually 72 hrs at the moment and unfortunately I deposited by card so another 48hrs on top of that to process to my bank,luckily I submitted my i.d docs without being asked as this would have meant yet more time.

I understand that this pending time may be due to staff problems but a 3 day pending period won't appeal much to many players.

**CasinoEuro** · 9th February 2012, 10:17 AM

Originally Posted by Cogge

Hi,

I received 10 free spins on Mega Fortune by Betsson today (sadly I won nothing), but I noticed that I only got 10 bet lines out of the maximum 25. Usually Netent casinos give out free spins with min bet level, min coin value and max bet lines so players get to test the game.

Just wondering if it's your standard approach to lower the bet lines?

Also, another question, is it possible to win the jackpot on Mega Fortune when playing free spins (that you give out, not the in game 3xScatters free spins).

Cheers,

Hello,

The numbers of bet lines that you get on free spins we give out various from game to game, as the numbers of bet lines are preset per game and for Mega Fortune it is set at 10 bet lines with a coin value of €0.01. We give out free spins quite often to our customers so I am sure you will get another chance to try out the games and a chance to hit the jackpot!

With the freespins we give out it is possible to win the jackpot, in fact the winner of worlds largest online jackpot did win the jackpot of €11.7m at Betsson on Mega Fortune when he was playing with free spins.

Best Regards
Mårten

**rainmaker** · 9th February 2012, 10:33 AM

Originally Posted by CasinoEuro

With the freespins we give out it is possible to win the jackpot, in fact the winner of worlds largest online jackpot did win the jackpot of €11.7m at Betsson on Mega Fortune when he was playing with free spins.

Best Regards
Mårten

Just a quick note. The player who won the worlds largest jackpot was betting with funds generated from free spins winnings. But he did not win the jackpot while playing free spins