Withdrawn: Betsson says "not able to discuss player issues"

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
We've never had a lot of complaints regarding Betsson cross our desks but it turns out that's best for all concerned. When a recent complaint involving them and €2500 in refused winnings was presented to them they told us they would not discuss this or any other player case regardless of the player's wishes for us to be involved:
Kindly note that we cannot give any information to third parties ...
...
Customers are always welcome to contact us what comes to the their own accounts.

So there it is: the Pitch-A-Bitch process is not available if Betsson is the source of the player's complaint. Bummer. :(
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
These guys have conntacted Bryan, signed on to the forums and want to come in from the cold. They are now in the "Baptism By Fire" list (see https://www.casinomeister.com/accredited-casinos/).

The "Be Aware" alert has been withdrawn accordingly.
 
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