Last week i deposited 1,6K by Mastercard-Debit. Played a while. (Slots & Roulette)
Was already down on 120 EUR when finally a big Bonus saved the day.
I wanted to withdrawl 1K then and the only Option i had was Mastercard.
I protested in Chat that i want a banktransfer because i am sure there will be Problems with Mastercard. No Chance.
They told me then that their bank has transfered the money on Friday 13:40.
My Bank has seen no money.
My Bank always book transfers the same day. Works great with rizk.com or many other Casinos.
Today i complained in the Chat that its Tuesday and i still have got no money
They referred their terms where is stated that the transfer could last 2-5 working days, so it might also be slow because of their bank.
I am pissed because they lied to me, when they said, that their bank already processed it on Friday. They did not because if, i would have already received the money.
I personally don't trust a casino that tells me lies, so i choose another one in future.
Still waiting for my money.
Was already down on 120 EUR when finally a big Bonus saved the day.
I wanted to withdrawl 1K then and the only Option i had was Mastercard.
I protested in Chat that i want a banktransfer because i am sure there will be Problems with Mastercard. No Chance.
They told me then that their bank has transfered the money on Friday 13:40.
My Bank has seen no money.
My Bank always book transfers the same day. Works great with rizk.com or many other Casinos.
Today i complained in the Chat that its Tuesday and i still have got no money
They referred their terms where is stated that the transfer could last 2-5 working days, so it might also be slow because of their bank.
I am pissed because they lied to me, when they said, that their bank already processed it on Friday. They did not because if, i would have already received the money.
I personally don't trust a casino that tells me lies, so i choose another one in future.
Still waiting for my money.