This looks a bit wrong in the first lines of promotion terms?
Make a €25 deposit this week and play risk free, as we will re-credit your balance with another €100 if you are down on your luck!
But sure sounds nice
But again very badly worded. I do love Betat no hard feelings about all their great promotions and what they give to Casinomesiter community.
But that is very badly worded. "Risk Free" ??? Cashback??? I don't think UK gambling commission would like the wording that is for sure (in one way false marketing)
To turn this around I would rather receive a "Black Friday 100% Deposit Bonus up to €/£100 instead) Clearly that would be better. But RISK FREE it will never be.
***JUST TO LET EVERYONE KNOW I HAVE SENT PM AS WELL TO BETAT REP ABOUT THIS AND MY POST TO GIVE THEM CHANCE HERE AS NOT LOOKING TO SLANTER A GREAT CASINO!
***
Kindly taken from Old / Expired Link Though not sure if same rules apply in this case exactly but I know other casinos marketing same way with risk free or cashback. I know when had risk free bet from Betfred. Then it has been RISK FREE. Like Bet £5 and they gave me £5 cash with no restrictions.
Guidance
The ASA has received an increasing number of complaints about so-called “free bets.” The
majority of these complaints centre on unclear or unfair terms and conditions, particularly around
the requirement for consumers to make a deposit to access their “free bet” and the number of
times they must then wager their “free bet” and deposit money before they are allowed to
withdraw any winnings. Other complaints have been on the basis that bets have been labelled
“risk-free bets”. “Free bet” offers are often displayed in banner ads.
Terms and conditions relating to consumers' understanding of the “free bet” offer and of the
commitment that they have to make in order to take advantage of it should generally be stated in
the ad itself. Where the ad is limited by time or space (for example a banner ad), significant
conditions likely to affect a consumer's decision to participate in promotions should be displayed
Help Note Guidance on the rules for gambling advertisements 13
no further than one click away from the ad itself. If the significant conditions are not displayed
with sufficient prominence, the ad will be seen as misleading.
Terms and conditions which have been seen as significant and likely to affect a consumer’s
transactional decision in relation to “free bet” offers include:
requiring consumers to deposit the same amount of their own money as the “free bet” in
order to take advantage of the offer;
requiring new customers to bet their initial deposit;
requiring consumers to match free bet amounts on a certain number of occasions before
they are able to withdraw any cash winnings from their account;
imposing time limits in which bets must be made before winnings are forfeited; and
preventing consumers from being able to withdraw any of their own funds deposited into
their account until they have placed bets totalling a certain number of times the value of
the “free bet”.
The ASA has seen a number of offers described as “risk-free bets”. It has recognised that whilst
some consumers may understand that such offers carry conditions, without qualification, most
consumers and visitors would understand that upon sign-up, they could bet a certain amount
without loss. Investigations into “risk-free bets” have involved both an examination of the
prominence of terms and conditions and whether the terms and conditions contradict the “riskfree
bet” claim. Examples of terms which have fallen foul of the rules and been viewed as
contradictory include:
requiring customers to deposit and bet with their own money;
providing the “risk-free bet” as a refund only available to qualifying customers;
refunding deposits only as bonus funds that cannot be withdrawn as cash; and
requiring bonus amounts to be wagered a certain number of times before any winnings
can be withdrawn as cash