The Videoslots casino review says NO UK, but they are registered with UKGC and accept uk customers
https://www.casinomeister.com/casino-reviews/videoslots/
https://www.casinomeister.com/casino-reviews/videoslots/
Hi bruinsdude,
All online casinos are prohibited from offering Netent games in Canada and if you still offer them to players in Canada there is a risk that you will lose your Netent games. We at Videoslots.com are doing everything we can to follow the rules and guidelines set up by the game providers we are working with to maintain a good relationship with them and to make sure our players are safe. As soon as the possibility comes up for us to acquire a license for Netent games in Canada we will apply for it.
E.g. If a player from Canada would win a progressive jackpot at a Netent game, the jackpot would be considered invalid and Netent will not pay the jackpot.
The Videoslots casino review says NO UK, but they are registered with UKGC and accept uk customers
https://www.casinomeister.com/casino-reviews/videoslots/
Hi All,
Good evening.
Unfortunately this information can't be found to verify.
This is our agreement with Netent as Philip has already well noted.
NetEnt will be contacting the operators individually themselves to remind them of their responsibility to follow their contracts, which state that no traffic from Canada should be accepted.
Hopefully the operators will comply with the terms of their contracts once NetEnt have informed them again, as this situation is very unfair on us, when we're the ones who have complied with these regulations from the very start.
I've requested NetEnt to keep me posted as soon as they have alerted all other operators who are currently in breach of their contracts so that as soon as they are informed that they should stop accepting Canadian players in being able to play the NetEnt games, I will keep you posted and you may then confirm of this matter with the other respective operators in question.
Kind Regards,
Lucas
If a player from Canada would win a progressive jackpot at a Netent game, the jackpot would be considered invalid and Netent will not pay the jackpot.
Hi All,
Good evening.
Unfortunately this information can't be found to verify.
This is our agreement with Netent as Philip has already well noted.
NetEnt will be contacting the operators individually themselves to remind them of their responsibility to follow their contracts, which state that no traffic from Canada should be accepted.
Hopefully the operators will comply with the terms of their contracts once NetEnt have informed them again, as this situation is very unfair on us, when we're the ones who have complied with these regulations from the very start.
I've requested NetEnt to keep me posted as soon as they have alerted all other operators who are currently in breach of their contracts so that as soon as they are informed that they should stop accepting Canadian players in being able to play the NetEnt games, I will keep you posted and you may then confirm of this matter with the other respective operators in question.
Kind Regards,
Lucas
If it's the case that all Canadian bets currently being placed on Netent games are legally void, then Netent need to pull the plug NOW, and ask questions later.
I truly hope Videoslots.com comes up with something a bit more substantial than, "I can't find anything to substantiate our claims right now"
Those are some hard hitting allegations. There are a lot of casinos doing a lot of business in Canada with Net Ent games. A very detailed search has come up with zero to back up the claims of NetEnt games being disallowed in Canada, by anyone. Now, as a Canadian depositor, I don't feel safe depositing at the likes of Guts, Betat, CasinoLuck etc. I mean you are saying I could potentially have any big wins voided.
There are a couple of branded games that NetEnt has, themselves, restricted for Canada. If there were a blanket ban on NetEnt games in Canada, why the need for separate licensing restrictions on games such as South Park, Aliens, Creature from the black lagoon etc? It makes no sense to go out of your way, as NetEnt did, to restrict specific games to Canada when you allege all games are restricted in the first place.
Please keep us posted
I truly hope Videoslots.com comes up with something a bit more substantial than, "I can't find anything to substantiate our claims right now"
Those are some hard hitting allegations. There are a lot of casinos doing a lot of business in Canada with Net Ent games. A very detailed search has come up with zero to back up the claims of NetEnt games being disallowed in Canada, by anyone. Now, as a Canadian depositor, I don't feel safe depositing at the likes of Guts, Betat, CasinoLuck etc. I mean you are saying I could potentially have any big wins voided.
There are a couple of branded games that NetEnt has, themselves, restricted for Canada. If there were a blanket ban on NetEnt games in Canada, why the need for separate licensing restrictions on games such as South Park, Aliens, Creature from the black lagoon etc? It makes no sense to go out of your way, as NetEnt did, to restrict specific games to Canada when you allege all games are restricted in the first place.
Please keep us posted
Maybe Canadian members should contact the reps for these casinos to ask exactly what the position is.
As for Lucas, there seem to be some differences between how he explained this move back in July and now. In July, it was a specific agreement between Videoslots and Netent that had this term, and that the term would be added to the contracts with other operators, but there "is no deadline" for them to comply, which suggests that Netent are not going to do much to police compliance at present, only having the prospect of operators who still offer the games despite a restrictive clause in their contracts being frozen out of any prospective formalisation of Netent offering online games in Canada, such as would come about were Canada to adopt the approach of regulating the industry (similar to the UK, and some states in the US).
Nothing there seems to suggest that whilst Netent looks to police this new clause with only the threat of being left out of a future that might not even happen, they will void any network progressive that happens to be won by a Canadian player through an operator that should have prevented Canadians from playing, but decided not to.
This puts Canadian players in a difficult position. They can accept that these other casinos are legitimately offering Netent games for now, and assume the statement that progressive wins risk being considered void is an exaggeration, and Netent will do no such thing; but this still leaves the uncertainty that in fact Videoslots are the only operator who have got it right, and the rest are deliberately flouting the new rule because they feel that Netent don't have the will to enforce it just yet, and would not risk their name by taking it out on some hapless player by voiding a progressive win in order to bully the operators into compliance.
The only way to get to the bottom of this is to ask Netent directly, and an opportunity will soon arise in London.
Hi Everyone,
On the 7th July 2014 Netent sent out an update regarding restricted countries. Due to this, we were forced to block several countries from playing Netent games including Canada.
As we have got many complaints regarding Canada being blocked at Videoslots.com but not at other casinos, we asked Netent regarding this and how we could be compliant to offer Netent games to players in Canada.
Netent's answer was the following:
"Canada is a black-listed market where Netent games must not be offered. NetEnt has a strict zero-tolerance policy towards this. Netent is currently contacting the operators individually to remind them of their responsibility to follow their contracts, which state that no traffic from Canada should be accepted. NetEnt reserves the rights to terminate the contract and claim damage should they breach it, as illegal activities might harm NetEnt’s strategy."
This is the information that we have received directly from Netent and this is what we are following. We cannot comment on anything outside of our own business and agreements.
Thanks for all your feedback!
They mean business!
What I don't understand is why some games were always banned for Canadians (South Park, Alien, CRTBL) when they should have banned the whole thing?
Also, why does NetEnt have "CAD" directly built-in the software?
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Exactly, seems like a case by case licensing agreement.
Then I'd agree that it would be "unfair" for Videoslots.