It's been a very long day and while I'd like to reply to much of what's been brought up, sleep is what's foremost on my agenda. Before I hit the sheets, there are just a couple quick bits, for now...
As I mentioned previously in my long
recitation, the current terms are something that need to be addressed thoroughly and immediately. Management has already agreed that anything requiring amending, will be dealt with swiftly.
Is there a rep that going to be joining CM to handle players questions and complaints? Or is the group going to be using you, Bryan, or Max as the middle man?
There will be reps here from both Virtual and Ace. Further, I will also be helping out during this initial period of time, as we've all known there would be a high-volume of posts requiring responses. I would expect Bryan and Max to be 'middle men' as little or as much as they would with any other situation.
In the morning, I'll be responding to the bulk of the concerns being discussed.
In the meantime, I'd like to reiterate that there has been NO endorsement made by Bryan, Max or the Casinomeister website, itself. Moving these two companies into Probation is a baby step, much like the baby steps that we've been taking with Virtual and Ace over the past four years. It was brought up that perhaps we should have waited longer for a lengthier track record. How long would be long enough? I'm not being funny or facetious with that question. The truth is that this has been a long, hard road. Is there still room for improvement? Of course there is and without having these public discussions, it's difficult to identify and/or assess these issues. At the same time, rushing to a harsh judgement without being objective is counter-productive for everyone.
What I do know is what I've witnessed over these past four years: An absolute willingness and pro-active movement by management to take whatever reasonable steps necessary to operate responsibly.
And now I must get some beauty sleep (no jokes about hibernation, dammit!).