shamr
Dormant account
- Joined
- Apr 2, 2015
- Location
- United States
Hi all,
I recently signed up for Sunset Slots. After making a few deposits, I blew through the first two pretty quickly. The third deposit, I got on a pretty decent winning streak..... After meeting the w+d bonus requirements, I decided I better make a withdrawal request before I continue playing: my balance was at 10k!!!!! After my document submission and confirmation call I placed my withdrawal request for $1,000; couple days later I logged on to the site and discovered that my withdrawal request was denied. I asked the person in chat about this and he said the Security dept. had received and approved my documents, but accounting had not received my email regarding my bank's tracking and account #. I told him that I had indeed sent the email to accounting. He said the withdrawal would be processed very soon. A couple days later, I logged on again and noticed my second withdrawal request was also denied. I asked why and was given an explanation that it was a mistake, and to resubmit my request. Alex, the 'VIP-manager' at the casino said my withdrawal would be processed immediately. I like working with him, so hopefully everything pans out.
In-between waiting, I broke my personal rule of leaving the money alone until I see proof of a deposit. I played some slots at extremely high wagers and had a VERY nice winning streak. Well, guess what, now my winning account balance is over $40,000!! I can provide some cool screen shots as proof. ;-)
So, the wait continues, but I will keep everybody updated. There's been some bad reviews posted about Sunset Slots, but maybe they're not so bad... The customer support seems to be very helpful. I will continue to report about my experiences here. I truly hope I get withdrawals from them. Maybe after the first withdrawal is successful, the following ones will be also.. Another bummer is that my max withdrawals are currently capped at $1000. Oh well, maybe that will change.
I'm really hoping this casino offers more video poker options. They only have 3 so far, but a manager at the casino said they were going to be adding more soon. Lets hope. I like this place so far.
Good luck everyone!
Zac
I recently signed up for Sunset Slots. After making a few deposits, I blew through the first two pretty quickly. The third deposit, I got on a pretty decent winning streak..... After meeting the w+d bonus requirements, I decided I better make a withdrawal request before I continue playing: my balance was at 10k!!!!! After my document submission and confirmation call I placed my withdrawal request for $1,000; couple days later I logged on to the site and discovered that my withdrawal request was denied. I asked the person in chat about this and he said the Security dept. had received and approved my documents, but accounting had not received my email regarding my bank's tracking and account #. I told him that I had indeed sent the email to accounting. He said the withdrawal would be processed very soon. A couple days later, I logged on again and noticed my second withdrawal request was also denied. I asked why and was given an explanation that it was a mistake, and to resubmit my request. Alex, the 'VIP-manager' at the casino said my withdrawal would be processed immediately. I like working with him, so hopefully everything pans out.
In-between waiting, I broke my personal rule of leaving the money alone until I see proof of a deposit. I played some slots at extremely high wagers and had a VERY nice winning streak. Well, guess what, now my winning account balance is over $40,000!! I can provide some cool screen shots as proof. ;-)
So, the wait continues, but I will keep everybody updated. There's been some bad reviews posted about Sunset Slots, but maybe they're not so bad... The customer support seems to be very helpful. I will continue to report about my experiences here. I truly hope I get withdrawals from them. Maybe after the first withdrawal is successful, the following ones will be also.. Another bummer is that my max withdrawals are currently capped at $1000. Oh well, maybe that will change.
I'm really hoping this casino offers more video poker options. They only have 3 so far, but a manager at the casino said they were going to be adding more soon. Lets hope. I like this place so far.
Good luck everyone!
Zac