- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
This has happened several times. I play with a deposit + bonus, lose and zero out and later make a deposit without bonus or reverse a withdrawal and each time the balance shows there to be lingering wagering requirements. As we all know, once you zero out and there are no uncompleted games, bonus requirements don't carry over. This has happened several times and on this occasion the support staff told me to complete the wagering. I reversed $25 to play after zeroing out from a deposit+ bonus so its not possible that there are any bonus funds left. Certainly there are no unfinished games. The casino has the responsibility to either remove the wagering requirements or do something instead of telling me that I still have 50% of the wagering to meet.