vinylweatherman
You type well loads
- Joined
- Oct 14, 2004
- Location
- United Kingdom
With the money with the player, the casino is unusually at a disadvantage. They will have to sue for the return of the money, and some past cases have gone sour for casinos. One tried to sue for the return of Roulette winnings from a player who used a laser measuring device and concealed computer to place bets in the best quarter of the wheel. The casino LOST this case as the game itself had not been tampered with, the player was merely observing and calculating, albeit with the help of technology.
It is VERY odd that despite the claim that the game is faulty, it has NOT been pulled. This could do William Hill some serious damage with the UKGC as they are now KNOWINGLY still operating a faulty game. Even unknowingly operating a faulty game could get them into trouble over the level of testing they are supposed to have done.
The explanation of "invalid reel combinations" is also rather troubling as unless the game is rigged, then ALL reel stop combinations should be valid.
Just don't dispose of the money, as this could work against you if this ever went to court. It seems odd that they have not gone to the court to ask that your bank freeze the disputed sum, but rely on you to not dispose of it.
It's possible that they might try to bully you into voluntarily returning the money, rather than take this to court. Betfair tried this tactic on a few players who had already been paid out after the infamous "happy hour" fiasco, but those players who called their bluff found that Betfair then admitted defeat, and didn't take them to court for recovery.
It would be worth engaging a solicitor to send them back a formal reply to their claim. It will show them that you have been seeking professional advice, and they may then be less likely to try the bullying approach because it will be your solicitor handling it.
It is VERY odd that despite the claim that the game is faulty, it has NOT been pulled. This could do William Hill some serious damage with the UKGC as they are now KNOWINGLY still operating a faulty game. Even unknowingly operating a faulty game could get them into trouble over the level of testing they are supposed to have done.
The explanation of "invalid reel combinations" is also rather troubling as unless the game is rigged, then ALL reel stop combinations should be valid.
Just don't dispose of the money, as this could work against you if this ever went to court. It seems odd that they have not gone to the court to ask that your bank freeze the disputed sum, but rely on you to not dispose of it.
It's possible that they might try to bully you into voluntarily returning the money, rather than take this to court. Betfair tried this tactic on a few players who had already been paid out after the infamous "happy hour" fiasco, but those players who called their bluff found that Betfair then admitted defeat, and didn't take them to court for recovery.
It would be worth engaging a solicitor to send them back a formal reply to their claim. It will show them that you have been seeking professional advice, and they may then be less likely to try the bullying approach because it will be your solicitor handling it.