They have a link to Ibas on their site so they must be using them as the dispute handler which they have to have for the UK license
Also contact the Gib officials at
This at least will let them know that you aren't going to just drop it and walk away, they will know by your depositing level that you could quite comfortably retain a lawyer as well, you have the proof, use it.
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contact them and they will contact mansion, despite what people say on here they are independent and do find in favour of the player at times.Also contact the Gib officials at
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they also will contact Mansion.This at least will let them know that you aren't going to just drop it and walk away, they will know by your depositing level that you could quite comfortably retain a lawyer as well, you have the proof, use it.