I was playing at VideoSlots on a bonus and hit a huge win right away on Fish Party, I wasn’t able to forfeit the bonus so I continued to play the same size bets around $4. I decided to play the slot Lucky Leprechaun’s Loot, I was just betting $4 a spin and got the bonus of 15 free games, at the end of the free games it gave an option to take the win, pick a mystery prize or replay the 15 free games again so I figured why not replay the free games for the fun of it. I did a little better but as soon as the free games started all my winnings disappeared and I had my original deposit amount left and over $3500 just disappeared.
I thought this was strange and had to be a glitch. I checked my bonus and it said it failed, contacted support and I was told I made a bet of $92!!!! Needless to say I was shocked since I didn't bet anything like that at all. Apparently when the bonus ends and gives you the option to replay your games it sets your balance back to zero but instead of it just resetting your balance from the first round it apparently says you made a bet for your first win amount in order to replay the free games which is crazy.
I’m completely shocked at this and had no idea that’s how the software worked. Now the bonus team at VideoSlots is looking into it.
Has anyone ever experienced this? I’ve played this same game at other casinos like 32Red and CasinoLuck with a bonus and never had this happen. All I can say is if I had known replaying the free games would cost me thousands of dollars I never would have touched the game and just feel sick over this and thought it was just a fun bonus round
I thought this was strange and had to be a glitch. I checked my bonus and it said it failed, contacted support and I was told I made a bet of $92!!!! Needless to say I was shocked since I didn't bet anything like that at all. Apparently when the bonus ends and gives you the option to replay your games it sets your balance back to zero but instead of it just resetting your balance from the first round it apparently says you made a bet for your first win amount in order to replay the free games which is crazy.
I’m completely shocked at this and had no idea that’s how the software worked. Now the bonus team at VideoSlots is looking into it.
Has anyone ever experienced this? I’ve played this same game at other casinos like 32Red and CasinoLuck with a bonus and never had this happen. All I can say is if I had known replaying the free games would cost me thousands of dollars I never would have touched the game and just feel sick over this and thought it was just a fun bonus round