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Jimmy
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Jimmy
Support Agent
E-mail:
pricklyticklers@gmail.com
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Katsubet Support 12:34 am
Hello. How may I help you?
Please select the subject of your message
Visitor 12:34 am
Bonuses
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Katsubet Support 12:34 am
Select the subject of your message
Visitor 12:34 am
No added bonus
avatar
Katsubet Support 12:34 am
All games contribute different percentages toward the wagering requirements. Please refer to bonus terms & conditions and check if the chosen game is listed.
If you have any specific or additional questions left, feel free to return to the main menu or connect with a human.
Visitor 12:34 am
Connect a human
You have been transferred to: Jimmy.
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Jimmy 12:34 am
Hello. My name is Jimmy I will be glad to help you.
Visitor 12:35 am
hi i was supposed to recieve 50 spins with my last deposit
avatar
Jimmy 12:35 am
Could you, please, provide me a screenshot of your offer
Visitor 12:35 am
Screenshot_20230702_123313.png
avatar
Jimmy 12:35 am
Please, wait a minute I need to check the information.
Visitor 12:36 am
Screenshot_20230702_123214.png
avatar
Jimmy 12:37 am
Thomas, let me inform you, that this bonus is an offer provided by our partners only for those players who have signed up with the particular link. To my regret, your account is not eligible to get this bonus.
Visitor 12:38 am
no i was sent that email, your obligated to honour it
you sent that offer to me
avatar
Jimmy 12:40 am
Unfortunately, we have no control over the distribution of the offers.
Visitor 12:40 am
yes you do thats an absoloute lie, look at the sender its YOU katsubet
thats absouloute false advertising
avatar
Jimmy 12:43 am
We are very sorry about your experience at our casino.
Visitor 12:43 am
no your not or you would issue the bonus YOU offered me
i want to speak to a manager
You rated our customer service as bad.
You left the following comment: thieves'
avatar
Jimmy 12:44 am
Thomas, unfortunately, the manager is not here right now.
Visitor 12:45 am
omg stop lying, im well versed is customer service protocols theres always a manger there put them on
avatar
Jimmy 12:50 am
As I said earlier, the manager is not available right now.
Visitor 12:50 am
would you like to see the legislation that every country has about it its a legal issue there has to be STOP LYING
put them on
im not going anywhere
i gaurentee that your speaking to them now getting directions on what to say
either that or what your doind could get you fired for misconduct
avatar
Jimmy 12:55 am
Unfortunately, I can not help you, as the bonus is only available to players who are signed up with the particular link.
Visitor 12:55 am
its insane you literally sent me an offer via email
your 100 percent obligated to honour it
thats a lie or your organisation in outright lying to thier customers
what dont you understand YOU SENT ME THAT OFFER DO YOU UNDERSTAND YOU, YOUR COMPNANY MADE ME THAT OFFER
i was sent that offer by you after isigned up
not before
avatar
Jimmy 01:01 am
As I wrote earlier unfortunately we do not control the mailing offers.
Visitor 01:02 am
are you stupid or do you think i am expllain to me how i repeat YOUR service department S is somehow magically not responsable for what they sent
it was not sent from a third party YOU SENT IT
again i will ask you to ut your manager on
stop lying about everything
its so insane'
im going to post this conversation on every reputable gambling forum, casinomeister, askgambers, correctcasinos, casinoguru, trustpiot everywhere
so please explain to me how your service department is not responable for what they sent
avatar
Jimmy 01:08 am
Thomas, unfortunately, I can't help you with your situation, we don't control what and when comes to our customers.
Visitor 01:08 am
if that waould fly every deep web drug dealer would not be respnsable for sending dtrugs by your logic
avatar
Jimmy 01:14 am
I am very sorry about your experience in our casino, but unfortunately, there is nothing I can do.
Visitor 01:16 am
hahaha, yeah right, wow this is by far the wildest flagrant moves ive ever seen conducted by an online casinoo and theres some doozies around
lies lies lies
Read
avatar
Jimmy 01:21 am
I understand how you feel, but at this point, I can't help you.
In case you hav
e any other questions, do not hesitate to contact us.
Jimmy has closed the chat.
Start the chat again
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Jimmy
avatar
Jimmy
Support Agent
E-mail:
pricklyticklers@gmail.com
avatar
Katsubet Support 12:34 am
Hello. How may I help you?
Please select the subject of your message
Visitor 12:34 am
Bonuses
avatar
Katsubet Support 12:34 am
Select the subject of your message
Visitor 12:34 am
No added bonus
avatar
Katsubet Support 12:34 am
All games contribute different percentages toward the wagering requirements. Please refer to bonus terms & conditions and check if the chosen game is listed.
If you have any specific or additional questions left, feel free to return to the main menu or connect with a human.
Visitor 12:34 am
Connect a human
You have been transferred to: Jimmy.
avatar
Jimmy 12:34 am
Hello. My name is Jimmy I will be glad to help you.
Visitor 12:35 am
hi i was supposed to recieve 50 spins with my last deposit
avatar
Jimmy 12:35 am
Could you, please, provide me a screenshot of your offer
Visitor 12:35 am
Screenshot_20230702_123313.png
avatar
Jimmy 12:35 am
Please, wait a minute I need to check the information.
Visitor 12:36 am
Screenshot_20230702_123214.png
avatar
Jimmy 12:37 am
Thomas, let me inform you, that this bonus is an offer provided by our partners only for those players who have signed up with the particular link. To my regret, your account is not eligible to get this bonus.
Visitor 12:38 am
no i was sent that email, your obligated to honour it
you sent that offer to me
avatar
Jimmy 12:40 am
Unfortunately, we have no control over the distribution of the offers.
Visitor 12:40 am
yes you do thats an absoloute lie, look at the sender its YOU katsubet
thats absouloute false advertising
avatar
Jimmy 12:43 am
We are very sorry about your experience at our casino.
Visitor 12:43 am
no your not or you would issue the bonus YOU offered me
i want to speak to a manager
You rated our customer service as bad.
You left the following comment: thieves'
avatar
Jimmy 12:44 am
Thomas, unfortunately, the manager is not here right now.
Visitor 12:45 am
omg stop lying, im well versed is customer service protocols theres always a manger there put them on
avatar
Jimmy 12:50 am
As I said earlier, the manager is not available right now.
Visitor 12:50 am
would you like to see the legislation that every country has about it its a legal issue there has to be STOP LYING
put them on
im not going anywhere
i gaurentee that your speaking to them now getting directions on what to say
either that or what your doind could get you fired for misconduct
avatar
Jimmy 12:55 am
Unfortunately, I can not help you, as the bonus is only available to players who are signed up with the particular link.
Visitor 12:55 am
its insane you literally sent me an offer via email
your 100 percent obligated to honour it
thats a lie or your organisation in outright lying to thier customers
what dont you understand YOU SENT ME THAT OFFER DO YOU UNDERSTAND YOU, YOUR COMPNANY MADE ME THAT OFFER
i was sent that offer by you after isigned up
not before
avatar
Jimmy 01:01 am
As I wrote earlier unfortunately we do not control the mailing offers.
Visitor 01:02 am
are you stupid or do you think i am expllain to me how i repeat YOUR service department S is somehow magically not responsable for what they sent
it was not sent from a third party YOU SENT IT
again i will ask you to ut your manager on
stop lying about everything
its so insane'
im going to post this conversation on every reputable gambling forum, casinomeister, askgambers, correctcasinos, casinoguru, trustpiot everywhere
so please explain to me how your service department is not responable for what they sent
avatar
Jimmy 01:08 am
Thomas, unfortunately, I can't help you with your situation, we don't control what and when comes to our customers.
Visitor 01:08 am
if that waould fly every deep web drug dealer would not be respnsable for sending dtrugs by your logic
avatar
Jimmy 01:14 am
I am very sorry about your experience in our casino, but unfortunately, there is nothing I can do.
Visitor 01:16 am
hahaha, yeah right, wow this is by far the wildest flagrant moves ive ever seen conducted by an online casinoo and theres some doozies around
lies lies lies
Read
avatar
Jimmy 01:21 am
I understand how you feel, but at this point, I can't help you.
In case you hav
e any other questions, do not hesitate to contact us.
Jimmy has closed the chat.
Start the chat again
Powered by
